189 DoorLoop Reviews
Overall Review Sentiment for DoorLoop
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Is easy to save and find tenant information. Able to receive payments and send maintenance request to contractors. Review collected by and hosted on G2.com.
Lack of camera features to upload photos of existing condition of properties while at field Review collected by and hosted on G2.com.
They are very responsive to suggestions. Great customer service. There is not a huge learning curve Review collected by and hosted on G2.com.
Wish they included ACH for free in all plans. Review collected by and hosted on G2.com.
I like that all of my properties are in one spot at a single glance. I can see what is happening at all properties in less than a minute by looking at the front page. Review collected by and hosted on G2.com.
I wish the banking portion gave me more control to manually add and balance my bank accounts without linking my accounts to the software. Review collected by and hosted on G2.com.
When I got started in real estate investment, I knew that I was all thumbs. I do not fix anything or had the capacity to do so. I also was an owner of a business separate from real estate investment. Before Doorloop, I was keeping track of payments in my head. I would sometimes forget to charge a late fee. I would forget about leases and renewals. I would also be handling payments on my own, and coordinating maintenance. I was wanting scale and buy more properties, but I could no longer handle my other business and adding more on to my plate. I bought DoorLoop and automatically I paid for the service by picking up the late fees. The maintenance requests are going directly to the Vendors that are responsible. I cut my work in half and allowed me to work on my business and not in it. Review collected by and hosted on G2.com.
Doorloop has integrations with Quckbooks, but it is a little clunky on both sides. Review collected by and hosted on G2.com.
The customer service is unmatched. They don't leave anything left to confusion. Everything is so user friendly. They offer everything you need, and for the best pricing. Review collected by and hosted on G2.com.
Honestly there isn't anything I don't like about this service. Only thing they could add for a benefit would be a lead service. Review collected by and hosted on G2.com.
The customer service was fantastic. Peter PETRILLO was very helpful and great to work with. Review collected by and hosted on G2.com.
The overall program is not as easy as expected. The transition from Quickbooks to Doorloop is not easy. Review collected by and hosted on G2.com.
The customer service has been stellar since signing up. The training and onbording process went much smoother than expected, and the team has always been there to help with any questions we have (and we have a lot). Review collected by and hosted on G2.com.
Nothing so far, but I've only been using it for a few months so it's possible something may come up in the future. Review collected by and hosted on G2.com.
I am on the road a lot, so being able to manage my properties, tenants, leases, and units remotely is exactly what I needed, especially since our offices are now remote. Everyone is able to view anything needed without having to VPN into our remote servers that used to crash on a monthly basis. It's also saved us a considerable amount of money on server maintenance alone. Moving to the cloud was the best decision we've made for our business. Review collected by and hosted on G2.com.
None at the moment that I can think of. It's been all positive so far Review collected by and hosted on G2.com.
I've known several of the founders for several years and they have an impressive record of successful ventures. I had the privilege of being an early-access user, which gave me a chance to get familiar with the software before it was publicly available. From a landlord perspective, the portal has greatly improved my communication and allows me to easily track maintenance requests submitted by my tenants. I'm excited to grow with the product and already see huge benefits implementing this into my business. Review collected by and hosted on G2.com.
There are a few small features I am missing. While not deal-breakers, they would be nice to have. After speaking with their support team, I realized that the features which I will need to run my business are being implemented. Review collected by and hosted on G2.com.
Ease of use and simple layouts to help manage my workflows. Quick response times in support. It just works. Review collected by and hosted on G2.com.
Nothing yet. All the tenant information I put in so far just works. Review collected by and hosted on G2.com.
