DoorLoop Reviews & Product Details - Page 14

DoorLoop is the best at helping me stay organized and makes commuication with my renters a breeze! Review collected by and hosted on G2.com.

Nothing at all! It's perfect and works fine. Review collected by and hosted on G2.com.

Having everything in one place. Having it link to Quickbuicks has eliminated extra steps between my company and accountant. Review collected by and hosted on G2.com.

Efunding process needs to improve. The amount of time it takes for money to hit my bank account is too long. Review collected by and hosted on G2.com.

I love the accounting integration, which allows me to login and easily input my business transactions. I also like that I can easily message my tenants through e-mail, text or voice. I handle all my lease signatures through DoorLoop's integration with DropboxSign. But most of all, I like the people at DoorLoop. They're always willing to go the extra mile for me to help me with whatever issues I have. Review collected by and hosted on G2.com.

Being a newer system, there are ocassionally bugs that get into the software, and so that can be a challenge. I'd also like a feature that let me know which past tenants have A/R balances so I can try and recover those. Review collected by and hosted on G2.com.

DoorLoop's ease of use from a property manager and a tenant point of view as made the undertaking of a property doable. The tenant portal is simple and allows our residents to setup autpayments, communicate with manager, submit maintenance request, etc. we've received positive reviews from all the tenants that have joined. Review collected by and hosted on G2.com.

Our dislikes have come as of recent. I would advise the DoorLoop developers to slow down on introducing changes to the system. In the last 3-4 months, the site has been slow and reports not processing correctly, and auto payments not posting to ledgers. All of these have occurred due compatibility issues when trying to introduce other new features. Review collected by and hosted on G2.com.

What I like best about DoorLoop is that it saves me a lot of time collecting rent from tenants, and the billing is already automated and recurring. I also like that when I am looking for Tenant leases, they are uploaded in each tenant's file, and I can go to it anytime. The upsides are it saves me time, easy to navigate once trained, and someone is always available to assist me through the chat at any time. Review collected by and hosted on G2.com.

There really isn't much to dislike about DoorLoop. There is room for improvement and features that can be implemented to improve DoorLoop. If there were anything to dislike, it would be hard to navigate if you are not trained; you cannot VOID a check or change the memo before printing a check. Review collected by and hosted on G2.com.

The most helpful is the timely support. The team is always quick to respond any day of the week; they are to the point and help me figure it out very quickly by using screenshots or by sending me articles to read. Yes, the articles are also straightforward to follow and give results. And if I am still stuck, I can always return to the chat. I used to need to schedule a call, but now I can navigate with chat help. When I was first learning DL, I appreciated the onboarding calls - very helpful. Review collected by and hosted on G2.com.

I am still learning, but so far, for every issue I've encountered (9 out of 10 operator errors), they've e helped me resolve. We'd like to see some functionality added, and the team told us they would pass on the suggestions to the developers. Review collected by and hosted on G2.com.

Door Loop offers the most features at an economical price. It was so easy to make the transition. The customer support is extremely helpful, knowledgeable and quick to respond. Review collected by and hosted on G2.com.

There are not unlimited bank account links. You have to pay a fee per bank account. Review collected by and hosted on G2.com.

It's easy to use and keeps everything organized in one place! Review collected by and hosted on G2.com.

So many options, it's sometimes overwhelming Review collected by and hosted on G2.com.

Does significantly more than other programs. The accounting features are great bonus that other programs do not have. Little tough to get setup and figure out that portion. But once you get it, you get it. Review collected by and hosted on G2.com.

Accounting features are tough to configure. Would like it if I could receive text messages from the system. Review collected by and hosted on G2.com.

Excellent support availale on the fly when you need it. Review collected by and hosted on G2.com.

Some advanced commercial real estate functions are not available yet. Review collected by and hosted on G2.com.