189 DoorLoop Reviews
Overall Review Sentiment for DoorLoop
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The DoorLoop support is excellent and the overall layout of the software is very user friendly. Review collected by and hosted on G2.com.
If DoorLoop could incorporate more of a payroll feature within the software that is similar to QuickBooks then DoorLoop would be a complete property management software. This way property management companies would not need to integrate QuickBooks into DoorLoop. Review collected by and hosted on G2.com.
The customer service is one of the best features of door loop. The software is very good, but every interaction with the staff has been surpurb. There follow up is excellent. If they do not know the answer they will find someone who does. The company is very accountable. If a mistake happens on their side, they quickly take ownership and make it right! Review collected by and hosted on G2.com.
Are company is a mix of long term rentals, seasonal leases and short term rentals. I find that the software is not really set up for short term rentals. That is probably the most time consuming process for us. Review collected by and hosted on G2.com.
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It allows me to manage my properties seamlessly and helps me be super organized Review collected by and hosted on G2.com.
It is not easy to get a hold of a customer service rep over the phone. They only help you through chat. Having said that, their chat system is very good, but not my preferred method. Review collected by and hosted on G2.com.
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It quickly lets me find the information in the main window, then I can deep dive into individual accounts and make adjustments. Review collected by and hosted on G2.com.
Having to log checks manually when receiving them out. Review collected by and hosted on G2.com.
Great for online rent payments, automatically sends tenants rent reminders. Landlord accounting (can print check on blank check paper). Accepts online rental application with background checks much easier than paper apps. Keeps track of lease info plus can upload signed leases and all rental, tenant, and property documents. Advertise available rentals online and so much more! Frequent updates refining and added new features. Need help with anything their customer support is the best online chat or screen sharing. Review collected by and hosted on G2.com.
Wish tenants could access some of the uploaded documents like leases and bills. Only thing missing is being about to create notices & leases. Review collected by and hosted on G2.com.
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Allows me to quickly monitor my properties, but also allows my tenants to make rent payments, submit work orders, ect. Review collected by and hosted on G2.com.
It takes too long to process payments, 6 days!
Also the monthly cost for the software is a little expensive. Review collected by and hosted on G2.com.
i love the team that helps me on every step. Door loop has alot of features that make it very easy for me to do my job as a property manager! Review collected by and hosted on G2.com.
nothing! there is nothing i dislike about doorloop! Review collected by and hosted on G2.com.
How user friendly it is. I also like the door loop university and the quick response from support team members Review collected by and hosted on G2.com.
Accounting can be confusing. Wish there was a bit more in depth info on that. Review collected by and hosted on G2.com.