# DoorLoop Reviews **Vendor:** DoorLoop **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 247 ## About DoorLoop DoorLoop is a property management software solution designed to assist mid-sized and large property managers in effectively managing their rental portfolios. This comprehensive platform streamlines various essential functions, including accounting, rent collection, maintenance management, and tenant communication, all within a single, user-friendly system. DoorLoop is particularly beneficial for property managers overseeing portfolios of 50 or more units, where enhancing operational efficiency, achieving financial transparency, and boosting team productivity are critical objectives. The software caters to property managers who are looking to minimize manual tasks and improve the accuracy of their reporting. By consolidating multiple fragmented tools and outdated legacy systems into one cohesive platform, DoorLoop enables users to operate more efficiently without the need to hire additional staff. This is especially advantageous for property management teams that are experiencing growth and require a robust solution to support their expanding operations. Key features of DoorLoop include online rent payment capabilities with automated reminders, which significantly enhance on-time collection rates. The accounting tools provided within the software allow for seamless bank reconciliation and real-time financial reporting, giving property managers a clear view of their financial health. Additionally, DoorLoop offers maintenance request tracking across various properties and units, ensuring that issues are addressed promptly and efficiently. Centralized communication tools facilitate interaction between tenants and property owners, fostering better relationships and improving overall satisfaction. One of the standout benefits of DoorLoop is its ability to reduce operational overhead by consolidating multiple systems into one. Users report an average time savings of 5.3 hours per week, allowing property managers to focus on strategic initiatives rather than getting bogged down in administrative tasks. This time efficiency is crucial for property managers who are scaling their operations, as it enables them to handle increased workloads without the necessity of expanding their team. DoorLoop is particularly well-suited for property managers transitioning from outdated software or disparate tools, as it provides a modern solution that enhances efficiency and supports ongoing portfolio growth. By leveraging the capabilities of DoorLoop, property managers can streamline their operations, improve their financial oversight, and ultimately deliver a better experience for both tenants and property owners. ## DoorLoop Pros & Cons **What users like:** - Users find DoorLoop's **ease of use** refreshing, allowing them to manage properties with confidence and familiarity. (40 reviews) - Users love the **ease of property management** with DoorLoop, appreciating its user-friendly features and efficient workflows. (20 reviews) - Users appreciate the **intuitive interface and efficient features** of DoorLoop, simplifying property management and enhancing organization. (19 reviews) - Users commend the **quick and effective customer support** of DoorLoop, enhancing their experience in property management. (17 reviews) - Users love the **effective tenant management** features of DoorLoop, enhancing communication and streamlining property operations. (17 reviews) - Navigation Ease (15 reviews) - Easy Setup (14 reviews) - User-Friendly (13 reviews) - Users value the **efficiency** of DoorLoop for easily managing properties and accessing features and support seamlessly. (12 reviews) - Payment Management (12 reviews) **What users dislike:** - Users find the **missing integration features** frustrating, impacting their ability to manage properties efficiently. (14 reviews) - Users find the **payment issues** challenging, noting unfair fees and limited payment gateway options outside the US. (5 reviews) - Users find **poor usability** in DoorLoop, struggling with non-intuitive interfaces and complicated onboarding processes. (5 reviews) - Users find the **subscription costs high** , especially for those with smaller portfolios needing fewer features. (4 reviews) - Users find the **high fees** of DoorLoop to be unfair, especially for those paying rent through the portal. (4 reviews) - Users find the **inadequate reporting** limits effective transaction reviews and prefer more flexible report formats. (4 reviews) - Users face a **steep learning curve** with DoorLoop, especially if not familiar with robust tools or accounting practices. (4 reviews) - Users face a **steep learning curve** with DoorLoop, especially if not tech-savvy or skipping onboarding. (4 reviews) - Users find the **lease management cumbersome** with issues like insufficient tenant notifications and a clunky interface. (4 reviews) - Limited Customization (4 reviews) ## DoorLoop Reviews ### 1. DoorLoop Streamlined Our Property Management and Boosted Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about DoorLoop?** Before implementing DoorLoop, our entire system for tracking properties, units, tenants, renewals, and rent payments was handled manually, which made it difficult to stay organized and ensure nothing slipped through the cracks. Since switching to DoorLoop, our operations have become significantly more streamlined and efficient. **What do you dislike about DoorLoop?** We really haven't found anything we don't like. **What problems is DoorLoop solving and how is that benefiting you?** Online rent collection has been a huge improvement for both our team and our tenants, helping simplify payments and improve on-time rent collection, while the work order and messaging features have transformed how we manage maintenance and communicate with tenants. We also love that DoorLoop is constantly improving and adding useful new features, like the new check-in/check-out inspection tools, which continue to make our processes even more efficient. **Official Response from DoorLoop Bitton:** > Thank you so much for your kind words, Amelia! It's an honor to be a part of supporting your growing property management business. ### 2. A Lifesaver for Small Landlords: Simple Setup, Powerful Project Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about DoorLoop?** A little background first - which makes the DoorLoop service more meaningful to a landlord with a smaller portfolio similar to us. After my father died, and my mom was isolated for two years after COVID, we were tasked with managing their properties in another state. Initially we hired a property management company and then a friend of the family. The property management company was highly disorganized, did not even secure entry in eight months, racked up fees but did not follow through with even simple projects and had the audacity to take videos of remodeling work of our own doing as their own and advertised on their social media channel without permission. Our well meaning friends lacked discipline so projects were all half started, none finished. And text updates are overwhelming. Hard to follow when you have multiple projects going on at once. When we found DoorLoop it seemed to have all the project management features we needed that wasn't overly complex to use. We wanted a simple interface and not a big headache like the latest iPhone update. We manage 10 properties, 7 condos, 1 short term rental, my parents original home (updated for sale) and my mother's current home where we moved her to be closer to family. At the time we signed onto DoorLoop, we were still in the midst of updating some of the condos. My father had congestive heart failure and just stopped maintaining but unwilling to let go of control. Consequently - lots of moving parts, several properties under renovation, regular maintenance and tenant issues. Once we onboarded with DoorLoop it was like taking a deep breath. First, they onboard you and second - you have the use of what I feel is their best feature - the project management system. They onboarded us quickly - it took almost no time to set everything up (and they have great customer service - they answer quickly when you're freaking out and frustrated). Right away, we could: - track every project: - see at a glance - what was done and what was not completed - assign the team, the conversation thread and decisions - see snapshots of the project in process You can upload all your invoices instead of them getting crumpled in your wallet. Just take a photo with your phone and upload. For us, we had to place orders with Home Depot and Lowes for pick up (in another state). So easy. We just took snapshots of the order - so our subs knew what to pick up and when. And the thing is - they had to just sign into DoorLoop not weed through a million texts. Need to evict - like our tenants with five pets, when we had a no pet policy and who let the animals defecate all over the floor and NEVER clean? Keep track of conversations by uploading screen shots of text messages, photos, letters, emails, etc - so when you go to evict, the timeline is already done. It is the perfect software for an independent landlords with a small (I can't speak to large) rental portfolio. It is a lifesaver. **What do you dislike about DoorLoop?** This isn't so much a dislike. This is more of a sticker shock with the pricing. For a small landlord like us - it's not cheap. It's a deal when you compare it to other project management software - but it is not nominal. All I can say - it's worth it if you want a life. **What problems is DoorLoop solving and how is that benefiting you?** 1. Keeping track of multiple projects - allowing you to easily, at a glance see the status. 2. Linear conversations. You see the timeline thread of what was said by whom and when. Eliminates he said she said. Forces you to own up to your own mistakes and everyone else. 3. Allows DoorLoop take care of organizing all the little details so you can start thinking bigger picture - vs - did the faucet arrive. 4. Keeps everyone accountable. 5. Handles all the rental payments online, including the late fines. Makes the fines for late payment somehow seem less personal. (That said, you can easily remove fines to accommodate your long term renters who had a hiccup in their life). **Official Response from Elizabeth Shackelford:** > Accomplish more. ✅ Do less. ✅ Sounds like you're in the Loop, Lynn! Thank you for your review - we appreciate the kind words. ### 3. DoorLoop: Simplified Rent Collection with Minor Delays **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about DoorLoop?** I like the ease of collecting the money with DoorLoop and having it go straight into my bank account, without having to make multiple trips to the bank each month. **What do you dislike about DoorLoop?** I dislike the amount of time it takes for the money to get to my bank account. Sometimes it is frustrating that it takes so long, especially if it's around holidays and weekends. If a payment is made on a Thursday morning and there's a holiday weekend, I might not see the money until the next Wednesday or Thursday. It seems like a long time to wait, sometimes up to four or five business days, which can delay the deposit into my account until the seventh or eighth of the month if someone pays on the first. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop saves me a lot of time by eliminating the need to drive around town to collect rent. It's easier to adjust tenant fees without face-to-face discussions. **Official Response from DoorLoop Bitton:** > Thank you so much for this feedback, Nicole. Helping your business succeed is what we're all about. We also appreciate the input around your banking experiences and will share that with the team as we continue to innovate. ### 4. Intuitive and Efficient, But Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about DoorLoop?** I use DoorLoop to manage my personal rental portfolio, and it really brought clarity to our accounting. I love how it makes taxes significantly easier at the end of the year. It's really helpful to have easy access to tell which tenants have paid and which ones haven't. I also like the ease of use and how intuitive the platform is. Everything is easy to find, and the add button in the top left makes it really easy to add whatever I need without searching all over the platform. The initial setup was very easy, too. **What do you dislike about DoorLoop?** My biggest complaint is the price. With Buildium being cheaper and a more used system making it known more throughout the property management world, I would like to see DoorLoop become what Buildium currently is. Price is the biggest factor in my opinion. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage my rental portfolio, making accounting clearer and taxes easier. It helps me track tenant payments efficiently. The platform is intuitive, with everything easy to find, and adding new items is quick with the add button. **Official Response from Elizabeth Shackelford:** > Hi David, thank you for your kind words - we love simplifying your life as a landlord! We also appreciate the feedback regarding price and will share back with our team. ### 5. Effortless Property Management with DoorLoop **Rating:** 5.0/5.0 stars **Reviewed by:** KEVIN D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about DoorLoop?** I use DoorLoop for managing my rental properties, and it has solved many of my problems. Before DoorLoop, I felt overwhelmed, stressed, and disorganized. Once set up, everything just magically happens like incoming payments, simple communication, new vacancy listings, and lease setup. The overview page gives me a quick but thorough look at completed payments, outstanding amounts, new communications, rental applications, and more. I've never been able to get my vacant properties leased so quickly before using DoorLoop, thanks to the listing syndicate partners that get vacancy noticed fast. The automatic application process is completely hands-off for me. The DoorLoop associates were very helpful, making the setup process simple and seamless. Every time I use the program, I learn something new and become more efficient. Absolutely, I would rate it a 10 out of 10 for recommending to others! **What do you dislike about DoorLoop?** Honestly, it was a little confusing for me only because it was completely different than anything I have ever done. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop organizes my rental properties, reducing stress and chaos. It automates payments, communication, and lease setups, making everything seamless. The overview page is super helpful for tracking payments and communications. It's made leasing vacant properties much quicker with listing syndicate partners. **Official Response from Elizabeth Shackelford:** > Thank you for the kind words, Kevin! We love simplifying your life as a property manager. ### 6. Doorloop helps me organize the process of managing real estate **Rating:** 5.0/5.0 stars **Reviewed by:** Maikel D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about DoorLoop?** From collecting to alerts about payments. Dashboard easy to read, gives me an idea on who is late and who has paid. I highly recommend and it feels more user friendly than others I have used in the past. Implementation was simple and integration with my financial institutions was easy as well. Its one of my most important apps now and I use at least once a month. Customer support has always been on point. I feel its simple. **What do you dislike about DoorLoop?** Just like any property manager software, there more details you want the more complex it gets. I keep my interaction simple. **What problems is DoorLoop solving and how is that benefiting you?** Reporting and collecting, alerts, marketing for tenants and communicating with tenants. **Official Response from Elizabeth Shackelford:** > Hi Maikel, thank you for your kind words! We love simplifying your life as a property manager. ### 7. Great user-friendly property management software! **Rating:** 4.5/5.0 stars **Reviewed by:** Justin K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about DoorLoop?** I like how easy it is to manage a large number of properties. It takes care of the tedious work like rent collections and applications so I can focus on the rest of my tasks. The software is constantly adding new and helpful features, and is very user-friendly. **What do you dislike about DoorLoop?** As a newer software we have encountered some bugs but they always get resolved. As of recent, we run into issues much less frequently compared to a few years ago. **What problems is DoorLoop solving and how is that benefiting you?** It shows me which leases are coming up for renewal so I can get ahead of the process. It also makes it easy to track collections, review maintenance requests, and communicate with my tenants effectively. Managing rentals would be much more difficult without it. **Official Response from Elizabeth Shackelford:** > It's an honor to be a part of growing your business, Justin! ### 8. DoorLoop: The Ultimate All-in-One Property Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about DoorLoop?** I love that DoorLoop keeps everything all in one place; it handles accounting, reports, and maintenance requests, making it a life saver for me. The ability to generate reports for any property with just a click of a button is fantastic, and I no longer have to sift through Excel files since owners can access all the information themselves via the portal. The setup was super simple, and I appreciated the multiple calls for onboarding, which made the process smooth. I haven’t encountered any issues that bothered me, any problems have been quickly resolved through chat. DoorLoop serves as my all-in-one tool, making it unnecessary to use other software. **What do you dislike about DoorLoop?** I haven't found anything yet **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop keeps all property management tasks in one place, handling accounting, reports, and maintenance requests. It's been a lifesaver, allowing owners to access information directly through the portal, eliminating the need for Excel files. **Official Response from Elizabeth Shackelford:** > Accomplish more. ✅ Do less. ✅ Sounds like you're in the Loop, Brian! ### 9. Effortless Property Management and Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Giovana S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about DoorLoop?** I really appreciate how DoorLoop makes everything simple. It's especially helpful with accounting aspects like reconciliations of bank accounts, which were basically impossible for me without it. Now, I can do more than 20 reconciliations in a single day! All of the accounting features make DoorLoop extremely valuable. It allows me to instantly pull reports across many LLCs, banks, and properties, which was something I couldn't do before. Also, the initial setup was very easy, especially because Loopers helped guide me through it, and DoorLoop University explained everything very well. **What do you dislike about DoorLoop?** Sometimes we have issues with Plaid (the system that connects to the banks). Often, Loopers are able to get us reconnected, but sometimes we have to go directly to Plaid for help. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop simplifies our property management by ensuring timely rent collection, categorizing transactions, adding late fees, and facilitating bank reconciliations. It also lets me instantly pull comprehensive reports across multiple entities. **Official Response from Elizabeth Shackelford:** > Thank you for trusting DoorLoop with your growing business needs, Giovana! ### 10. Effortless Property Management with DoorLoop **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen P. | Finance Manager, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about DoorLoop?** What I like best about DoorLoop is how intuitive an user-friendly the platform is. It brings multiple aspects of property management, accounting, tenant communication and reporting, into on centralized system, which saves time and reduces the need for multiple tools. **What do you dislike about DoorLoop?** One downside is that some of the features can feel limited or require workarounds, especially when dealing with more complex accounting. There can also be a learning curve when trying to fully utilize all functionalities, and occasional updates or changes may require adjustments in workflow. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop helps streamline property management operations by consolidating task like rent collection, financial tracking, and tenant management into one platform. This reduces manual processes and minimize errors, especially in accounting. as a result, it improves efficiency, saves time and provides better visibility into financial performance, which supports more informed decision making. **Official Response from Elizabeth Shackelford:** > You and your business deserve only the best, Kristen. Glad to be your property management software partner! ### 11. Simplifies Rent Management with a Caveat **Rating:** 4.0/5.0 stars **Reviewed by:** Chelsea T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about DoorLoop?** I like that DoorLoop calculates rents due, rent reports, late fees, and tenant ledgers in a very organized way. It's easily accessible and easy to understand and filter through for specific results. I find the automatic system very convenient as it automatically charges rent and late fees when applicable. Also, the initial setup was very easy. **What do you dislike about DoorLoop?** I do wish that we could take credit card payments outside of a tenant's app. If manual credit card entry was possible to receive a payment, that would be extremely helpful. There are times that tenants need rent assistance and will seek outside resources for help. When they call me, I cannot accept a credit card payment as we do not have the option to do a manual entry for cards to input into the system. **What problems is DoorLoop solving and how is that benefiting you?** I no longer have to worry about who owes rent. DoorLoop automatically charges rent and late fees if needed. It organizes rent-related info clearly and lets me understand and filter results easily. **Official Response from Elizabeth Shackelford:** > Hey, Chelsea! Thanks so much for your kind words. Let's keep growing! ### 12. A Simple Yet Effective Property Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about DoorLoop?** I like that DoorLoop is very easy to use. The payment feature is great, and if a resident has a maintenance request, we can send notifications to them, which is wonderful. I really appreciate the team at DoorLoop; their training sessions are great and the onboarding was wonderful. They have a chat feature where you can ask questions at any time of the day, and the chatbot will get back to you, which I find really helpful. I've also had team members from DoorLoop reach out as well, which I really appreciate. It saves me time because everything is all in one place. I also like that I can save documents and upload photos in DoorLoop. When we have an applicant that's interested, we can just send them the link to apply, which makes everything easy overall. Additionally, setting everything up was actually really simple; we had two or three sessions with the onboarding team at DoorLoop, and it was very simple and easy. **What do you dislike about DoorLoop?** I think that if they could have a lease specific to California, that would be awesome. The lease in DoorLoop is only seven pages, while we're used to seeing leases that are 20-plus pages here in California. We were able to upload addendums to the lease that was in DoorLoop, so that was very helpful. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage a 12-unit building, which simplifies tasks by enabling online applications, maintenance requests, and payments. It saves me time by consolidating everything in one place, including document storage and photo uploads. **Official Response from Elizabeth Shackelford:** > Hi Rosa, thank you for your feedback! Sky is the limit, especially with DoorLoop by your side. 🚀 ### 13. Effortless Platform with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Genia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about DoorLoop?** I love the absolute ease of the DoorLoop platform. My teenager can work through it with zero issues, and everything is explained in a way I can understand. I enjoy that if I have a question about where something is, or need to edit or change something, I can type the question into the chat and get multiple responses and directions on how to fix it. I appreciate not having to pick up the phone to call a representative and wait on hold or for a return email; it's quick and easy. The initial setup was extremely easy, and the reps were very thorough in training. We're saving a lot of time with the app as everything we need is in one location instead of multiple platforms, eliminating dual entry. **What do you dislike about DoorLoop?** I only wish there was an option to have the text come to my phone instead of through the app. I wish the tenants had the option to call the SMS number and it ring my phone without giving them my personal number. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop for tenant ease, streamlining rent payments and announcements. The platform is intuitive, even for teenagers, and the chat support provides quick help. It consolidates our tasks, reducing dual entry and saving time. **Official Response from Elizabeth Shackelford:** > Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Genia! ### 14. DoorLoop is GREAT for landlords like us with a small portfolio. Get it. Save yourself a headache. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about DoorLoop?** After my father died, and my mom was isolated for two years after COVID, we were tasked with managing their properties from another state. We had tried a friend of the family managing the properties and a property management company and neither worked out. The friends lacked the discipline to handle our renter's needs and the property manager and the property management company did very little, racked up fees without following through simple projects, uploaded videos or our remodeling work as their own and grifted. When we found DoorLoop it seemed to have all the features we needed without the complication of a project management system that was overly complex to use. We manage 10 properties, 7 condos, 1 short term rental, my parents original home (updated for sale) and my mother's current home. With this many houses, and many ongoing project as well as regular maintenance, there is a lot going on. But the project management portion, actually couldn't be easier with DoorLoop. We can track every project, we can track what has been done and not completed, we can assign point persons and we can manage all the bills. It holds people accountable. This Project Management feature is the very best feature. With this many units (which is not a lot for many but a lot for someone that is trying to have their own life too) it's easy to purchase materials for projects, say at Home Depot, upload the order, upload the shipping date, double check everything has been delivered to the appropriate unit, have conversations with the contractor - that are captured in the system - with no need of the she said he said that often happens. In cases of removing a tenant - you can also keep track of conversations by uploading screen shots of text messages, letters, emails, etc - so when you go to evict, all the hard work has already happened and just needs to be downloaded. This is the perfect software for an independent landlords with a small (I can't speak to large) rental portfolio. **What do you dislike about DoorLoop?** Initially you may find the cost of the software to be high. But believe me, after you have gone through the "friend of the family," and a property management firm* - it is money well spent. *Note there might be very many reputable firms out there. But make you check the costs and mark-ups - and keep in mind, no one is going to care as much as you do - and with a smaller portfolio like ours, the margins just are not there. **What problems is DoorLoop solving and how is that benefiting you?** 1. Project Management. That is the key problem that DoorLoop solves. Project Managers rule the world in my opinion. If you are at work and slapping your forehead when a project goes awry, a project that has been done a million times in the past and still can't be finished and wonder how anything ever gets done at all - you will understand the need of a project manager that has responsible parties and holds people accountable. That is Door Loop. 2. It is very easy to use. It has enough bells and whistles to do what you need to do but not so fussy like iPhone's latest update that it is a headache where you're just trying to write an update and need to go through multiple filters just to write a sentence. 3. There is a one-on-one onboarding when you get the software. So you are NOT going to have any problems. NOT. ANY. The team is well informed - and what's more they are motivated. (And I really hope they are paid well). 4. Questions - there seems to be people 24-7. They get back QUICKLY. Maybe, at most a 10 - 15 minute wait - but it's online so you can work on other things when you are waiting. You will not get snarky attitudes. Their focus seems to be answering your question QUICKLY and SUCCINCTLY. Will help you if you don't know your left hand from your right (me) and have patience. 5. Frequency of Use (I am answering points they have listed). I use DoorLoop everyday - just to check what tasks are outstanding. 6. Ease of Integration - I am unsure of what this means - but you can add all your support staff, your tenants, your maintenance into their address book. Guess what - no looking for phone numbers, addresses (to pay bills) or emails. Plus - they are INCLUDED in DoorLoop. I force them all to respond - so we can track the conversation, and I remind them so they can CYA, and I insist they upload photos of the completed work. So you NEVER EVER EVER have to go through a million texts to find the photo on one of your projects. **Official Response from Elizabeth Shackelford:** > Thank you for your kind words and thoughtful review. It's an honor to be a part of your business! ### 15. An All-in-One Essential for Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Elisa L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about DoorLoop?** I love the features of DoorLoop and everything it has to offer. Since I've been using it, the process has become so much easier and it takes less time when managing my property services. The accounting process is something I really enjoy, as it helps keep records and books in order. I appreciate the way it notifies both tenants and landlords about rental payments, and how it tracks and keeps records of everything. It's an all-in-one system, so I don't need any other software. I also like the end-of-year feature to get 1099s done for landlords. Plus, if I have any issues, I can easily speak to a representative by chat. It's easy to use, which I really appreciate. **What do you dislike about DoorLoop?** Maybe the chat section when you want to speak to a particular DoorLoop member and you're not able to right away or maybe the hours. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop makes property management easier and faster, reducing daily hours of work with its comprehensive features. It tracks rental payments, lease expirations, and repairs, manages accounting and transactions, and serves as an all-in-one system, eliminating the need for other software. **Official Response from Elizabeth Shackelford:** > Hi Elisa, we love making your life easier as a landlord, and appreciate the kind words. We'll pass this feedback along to our team. Let's keep growing! ### 16. Property Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Tina . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about DoorLoop?** I use DoorLoop for receiving payments for our tenants, managing tenant information, and the rent roll, and I find it very easy to maneuver. If a mistake is made, like putting someone's rent on another account, DoorLoop makes it easy to switch it. I like the way the platform is set up, especially the setup on the left side that has many different features that are easy to access. When I want to look in a tenant's profile, I can just click on 'people' and then 'tenants', which shows how easy it is to find things. The initial setup of DoorLoop was very easy, and I think it's the best platform for a property manager to use. **What do you dislike about DoorLoop?** The only thing I would say that DoorLoop needs improvement on is the slowness of the system. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop for receiving payments, managing tenant information, and rent roll. It's very user-friendly. Mistakes with rent allocation are easily fixable, and accessing tenant profiles is simple. **Official Response from Elizabeth Shackelford:** > Accomplish more.✅ Do less.✅ Sounds like you're in the Loop! Let's keep growing, Tina! ### 17. Effortless Property Management with Instant Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Sonja K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about DoorLoop?** I like the payment notifications in DoorLoop because they come instantly once a tenant pays. This helps to streamline our operation and keep the files up to date in real-time. Overall, DoorLoop is easy to navigate. The initial setup was pretty easy too because the reps at DoorLoop did a lot of the work and walked me through each step of the process. **What do you dislike about DoorLoop?** We would like to see the Task feature to require the tenant to enter a phone number. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop makes communication with tenants easier for rent collection and maintenance requests. Payment notifications come instantly once a tenant pays, streamlining our operations and keeping files up to date in real time. It's also easy to navigate. **Official Response from DoorLoop Bitton:** > Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Sonja! ### 18. Efficient Automation with Room for Intuitive Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Kolby K. | Associate Director of Content Strategy and Search Engine Optimization (SEO), Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about DoorLoop?** I like the AI workflows features in DoorLoop, along with the ability to integrate with other tools such as my CRM or calendar. This integration helps automate back-end tasks, letting me focus more on business development. The capability to automate daily routine tasks like work orders or connecting with tenants after they move in is especially valuable, allowing me to prioritize growing the business instead of getting bogged down with basic tasks. **What do you dislike about DoorLoop?** I do think that there are some workflows that aren't very intuitive. Submitting a work order and assigning it to a vendor is clunky. There are other workflows like that which could be improved. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop automates workflows and backend tasks like work orders, tenant screening, and inspection reports efficiently, freeing me to focus on business development. **Official Response from Elizabeth Shackelford:** > Thank you for the kind words, Kolby! Let's keep growing! ### 19. Simplifies Financial Reporting, But Setup Was Tedious **Rating:** 4.5/5.0 stars **Reviewed by:** Patty H. **Reviewed Date:** January 23, 2026 **What do you like best about DoorLoop?** I like DoorLoop because of its ease of use; it behaves like a checkbook, which is less intimidating since everyone has used one before, making it familiar. The reports are intuitive, easy to build, and can be customized to conform to what CPAs are looking for. I also find that it's better than our previous software, Rent Manager. **What do you dislike about DoorLoop?** Ohhhhh - that was a BIG headache. We were told before we signed on that we would be able to upload the Rent Manager historical data directly into DoorLoop. That turned out NOT to be true. I had to manually input all of the historical data. We ended up losing some detail b/c we did not want to input at a very low level. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop for financial reporting for buyers and CPAs for taxes. It's like a familiar checkbook, with easy, intuitive report customization that CPAs appreciate. **Official Response from Elizabeth Shackelford:** > Helping your business succeed is what we're all about, Patty! We appreciate the feedback, and will pass your notes along to our team. Thanks for trusting us with your property management needs. ### 20. Effortlessly Manages Rental Properties **Rating:** 5.0/5.0 stars **Reviewed by:** Cande M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about DoorLoop?** I use DoorLoop for my rental properties and it really helps by doing all the work for me in emailing about rent due and when it is late. I like that the renters have access to their account and can pay through it. The setup was very easy to learn, and when I had any questions, I just asked in the chat and got an answer promptly. **What do you dislike about DoorLoop?** I wish there was a way to connect DoorLoop with QuickBooks. Also, maybe a few more reports like for maintenance reporting. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage rental properties; it automates rent reminders and late notices. I like that renters can access their accounts and pay through it. It would be better with more reports, like maintenance reporting. ### 21. Streamlined Property Management with Excellent Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about DoorLoop?** I use DoorLoop for property management as a property manager's assistant. It's a good way to contact and keep up with the owners and renters, making communication smooth. I really appreciate the organization that DoorLoop provides. I also enjoy that I can easily get bills to property owners. The initial setup was very easy, and everything works great with it. I would rate it a 10 out of 10 in terms of recommending it to a friend or colleague. **What do you dislike about DoorLoop?** Some features take too many steps to complete **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to communicate with owners and renters, and it organizes everything well. I also like that it lets me send bills to property owners easily. **Official Response from Elizabeth Shackelford:** > Thank you for trusting DoorLoop with your growing business needs, Natalie! ### 22. Highly User-Friendly and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Xavier C. | Director de Proyectos Arquitectónicos, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about DoorLoop?** It is a highly user-friendly and easy-to-use application **What do you dislike about DoorLoop?** Perhaps the most complicated part is how extensive the program is; there are multiple ways to do things, which can sometimes be overwhelming and repetitive. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop primarily helps us streamline the management of multiple properties, bank linking, and automated notifications, which has significantly improved our workflow **Official Response from DoorLoop Bitton:** > Hi, Xavier. Thank you so much for trusting DoorLoop with your growing business! We're honored to be your property management software partner. ### 23. Streamlined Property Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Izabella V. | Office managment, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about DoorLoop?** I use DoorLoop to manage my rental properties all in one place. It simplifies tasks like rent collection, maintenance requests, and accounting, which really saves me time and keeps everything organized. What I like most about DoorLoop is that it has everything in one dashboard, so I don't need to switch between different tools or spreadsheets. The automation features are a big plus as they handle reminders and recurring tasks smoothly. The initial setup was also easy. **What do you dislike about DoorLoop?** Could use more customization in reports and notifications **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage rental properties in one place, streamlining rent collection, maintenance requests, and accounting. It reduces manual work, keeps leases and payments organized, and saves me time with automation, handling reminders and recurring tasks seamlessly. **Official Response from Elizabeth Shackelford:** > Saving you time is our superpower. ⚡ Thanks for the feedback, Izabella! ### 24. Effortless Property Management, Stellar Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about DoorLoop?** I like using DoorLoop for everything, like helping residents pay rent, manage maintenance requests, and communicate with tenants and applicants; it's awesome! I also appreciate the timely communication with residents, which is super helpful. Signing leases is easy, and sending maintenance updates to residents is smooth. Setting it up was very easy for us. It's like having several more people helping out since we have a small staff. **What do you dislike about DoorLoop?** When something changes, just a small update would be helpful so we are not surprised that something changes or is located in a different location or different way to do something. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop for everything—rent payments, maintenance requests, and tenant communication. It feels like having a larger staff, offering timely communication and ease of signing leases and updates. ### 25. Effortless Property Management, User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Luisa E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about DoorLoop?** I find DoorLoop to be the easiest platform with options like chatting with possible tenants, tracking payments effortlessly, and listing properties seamlessly. The initial setup was very easy, and I had help from the team, which made the process smooth. **What do you dislike about DoorLoop?** I find the messaging feature lacking when someone applies for a property. I'd like to be able to set up exactly what I want AI to tell or ask the person. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage property leases and ensure timely payments. It offers an easy platform with options like tenant chat and payment tracking, plus listing properties is straightforward. **Official Response from Elizabeth Shackelford:** > Hi Luisa, we love simplifying your life as a landlord! We appreciate the feedback regarding messaging. We're happy to talk further, please connect with us at support@doorloop.com. ### 26. Amazing Customer Service, Easy to Use, and the Content We Need **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about DoorLoop?** Customer Service is Amazing Easy of use And Content is what your need **What do you dislike about DoorLoop?** I have to admit that th egg e is nothing that pops into my mind that is negative **What problems is DoorLoop solving and how is that benefiting you?** The ones I had where solved at my entire satisfaction **Official Response from DoorLoop Bitton:** > Hi, Ricky! Hearing that customer service, ease of use, and the content all landed exactly right means a lot to the whole team. Thanks so much for taking the time to share this with us. ### 27. Effortless Rent Collection, No More Lost Checks **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about DoorLoop?** I use DoorLoop for collecting rent, and it has eliminated the need to deal with checks. I like that rent is paid directly to my bank account and posted in DoorLoop, preventing any lost checks in the mail. Switching from QuickBooks, I appreciate that DoorLoop lets me collect rent automatically. Although I just started using it, I already find these features beneficial. **What do you dislike about DoorLoop?** nothing yet **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop eliminates checks, reduces lost mail, and enables automatic rent collection directly to my bank. **Official Response from DoorLoop Bitton:** > Your team and your business deserve only the best. Glad to be your property management software partner, Tom! ### 28. Visually Appealing and Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** April M. | Owner, Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about DoorLoop?** Very appealing to the eye and relatively easy to navigate **What do you dislike about DoorLoop?** So much to learn. I wish the system automatically charged PM fees every month instead of having to do it manually **What problems is DoorLoop solving and how is that benefiting you?** They're about to help me connect my AMEX account to the DL software **Official Response from Elizabeth Shackelford:** > Thank you for trusting DoorLoop with your growing business needs, April! We appreciate the feedback. ### 29. Easy to Use and Satisfaction Guaranteed **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about DoorLoop?** I like DoorLoop because it is a very easy-to-use application and it benefits both me and the tenant. It shows the tenant's outstanding balance when they have one and makes it easy to send them a message to check if they have a late payment. It also allows the tenant to pay different amounts, not necessarily the specific amount, which is beneficial. Honestly, it was easy to set up DoorLoop for me. **What do you dislike about DoorLoop?** there is nothing I don't like **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage debts, repair reports, and payment methods, which provides greater satisfaction to users. It facilitates direct payment without the need for travel and links repair reports to act on them quickly. **Official Response from Elizabeth Shackelford:** > Hi Ricardo, you and your business deserve only the best. Glad to be your property management software partner! Thank you for the kind words. ### 30. Efficient Rent Payment with Helpful Reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Corey P. | Client Solutions Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about DoorLoop?** I like the notifications from DoorLoop, especially when rent is due, how much is owed, and that it's been paid. I can also see my payment history, which is really helpful. The reminders come when I need them, making it so much easier to manage my rent payments. **What do you dislike about DoorLoop?** Nothing At This Time **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to pay rent. The notifications are useful for reminding me when rent is due, how much I owe, and track payments. **Official Response from DoorLoop Bitton:** > Hi, Corey! Thank you so much for sharing your positive experience here. We're thrilled to hear that our notifications and reminders make it easier for you to manage rent payments and grow your business. ### 31. User-Friendly, Efficient, and Backed by Phenomenal Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about DoorLoop?** It is very user friendly and efficiently designed. Customer support has been phenomenal. They listen to my feedback and their software implementations feel intentional and customized. **What do you dislike about DoorLoop?** It is difficult to pay checks sometimes to vendors and and refund deposits to tenants upon move out due to glitches in the system. Printing checks can be a hassle, we have to manually adjust the settings to place the print correctly on the check. **What problems is DoorLoop solving and how is that benefiting you?** The new inspection tab is AMAZING. It allows me to document move out and move in conditions with pictures and notes and allows me to create service orders directly from that tab. It saves me a lot of time from having to scan documents and upload pictures to multiple areas and streamlines the process of documenting everything to DoorLoop and the tenants profile. **Official Response from Elizabeth Shackelford:** > Your team and your business deserve only the best. Glad to be your property management software partner! ### 32. Scalable, User-Friendly Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dalila J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about DoorLoop?** I use DoorLoop at work for our property management company and it is amazing how it saves time, reduces errors, and makes property management scalable. I also like that it's easy to navigate and very efficient. The ease of navigation makes my team faster and more confident, while the efficiency saves us time. The initial setup of DoorLoop was easy too. **What do you dislike about DoorLoop?** I think you can improve advanced customizations, especially with payment platforms and accounting complex scenarios. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop saves time, reduces errors, and makes property management scalable. The ease of navigation boosts my team's speed and confidence, while its efficiency saves us time. **Official Response from Elizabeth Shackelford:** > Saving you time is our superpower, Dalia! Thank you for the feedback. ### 33. Easy Setup and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about DoorLoop?** I had an amazing experience with DoorLoop. The customer service is great, really there to make stuff go smoothly. I also find the AI chat feature very easy to use. Whenever I have a problem, it helps me in seconds. The initial setup was very easy as well. **What do you dislike about DoorLoop?** nothing **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop handles everything, including payments, and trains me. The AI chat helps solve problems in seconds. It's just easy. **Official Response from DoorLoop Bitton:** > This is great to hear, David! Thank you so much for your kind words. We love simplifying your life as a landlord. ### 34. Amazing AI Features, Easy Learning Curve, and Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about DoorLoop?** The AI functions are amazing and help me with every task and question I have. The software is also easy to learn, so I got comfortable with it quickly. Customer service is a 20 out of 10, and they’re always improving the product. They keep making things more efficient and continue adding time-saving automation options that make my workflow smoother. **What do you dislike about DoorLoop?** Nothing, anything that I would want to change, they are working bringing upgrades. I have high hopes for the future of Doorloop. **What problems is DoorLoop solving and how is that benefiting you?** Automatic workflows - Doorloop is saving us time. **Official Response from Elizabeth Shackelford:** > Thank you for trusting DoorLoop with your growing business needs! We appreciate the kind words. ### 35. Effortless Tenant Management with DoorLoop **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about DoorLoop?** I love how easy DoorLoop is to use and explain to tenants. It helps us keep track of everything, from payments needed from tenants to checking reports and rental applications. It's amazing! The initial setup was also very easy and convenient. **What do you dislike about DoorLoop?** I just need to learn more about the accounting and reports side of it. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop helps me keep track of payments from tenants, manage tasks, and check reports and rental applications. It's amazing and easy to use, making it simple to explain to tenants. **Official Response from Elizabeth Shackelford:** > Sounds like you're in the Loop, Jessica! Thanks for your kind words. ### 36. Efficient Property Management with Robust Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Julie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about DoorLoop?** I see that DoorLoop has a lot of capabilities, which is very helpful. It simplifies the leasing process, acquiring new tenants, renewing, and establishing new leases. The software automates a lot of these processes, which is extremely helpful. **What do you dislike about DoorLoop?** I'm new to DoorLoop, so I'm still learning its capabilities. I'm not sure yet what might need improvement. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to simplify leasing processes, from acquiring new tenants to renewing and establishing leases. It automates many tasks, which is extremely helpful. **Official Response from Elizabeth Shackelford:** > Your property management game just leveled up. 🙌 Welcome to the DoorLoop life, Julie! ### 37. Data-Driven Insights That Power Smarter Decisions Across Our Portfolio **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about DoorLoop?** I've worked selling tech-enabled solutions designed specifically to help companies aggregate their data; that being said, my standards are high! DoorLoop has provided us the means to make educated business decisions based on real data & actionable insights across our portfolio of 19 properties. **What do you dislike about DoorLoop?** The issues we are having, I am confident are being caused by my own teams slow adoption. **What problems is DoorLoop solving and how is that benefiting you?** Insights we can turn into action! To be fair, the REAL reason I love DoorLoop is the business model and the team's support. **Official Response from Elizabeth Shackelford:** > Hey Miranda. Thanks so much for your kind words. Your team and your business deserve only the best. Glad to be your property management software partner! ### 38. Revolutionized Our Rental Business Management **Rating:** 5.0/5.0 stars **Reviewed by:** David H. **Reviewed Date:** April 02, 2026 **What do you like best about DoorLoop?** I love how DoorLoop has completely turned our rental business around, I'm so glad I found it! I appreciate your customer service and also that we can put the leases on the tenants' portal, which means we don't have to deal with a bunch of messy paperwork. **What do you dislike about DoorLoop?** Nothing yet **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop turned our rental business around, helping us transition payments online and reducing paperwork by using the tenant portal for leases. **Official Response from Elizabeth Shackelford:** > Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, David! 🚀 ### 39. Easy Tenant Communication and Automated Payments **Rating:** 4.0/5.0 stars **Reviewed by:** David R. | Protective Apparel Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about DoorLoop?** The portal affords tenants an easy way to communicate as well as set up automated payments. **What do you dislike about DoorLoop?** It is a bit time consuming entering data. I wish it were a little more streamlined. **What problems is DoorLoop solving and how is that benefiting you?** None **Official Response from Elizabeth Shackelford:** > David, your team and your business deserve only the best. Glad to be your property management software partner! ### 40. Simplifies Tenant Management, Needs Better Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** mari an n. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about DoorLoop?** I appreciate that DoorLoop allows tenants their own portal to see their balance and make payments. I also like the chat feature when I need help. **What do you dislike about DoorLoop?** I wish DoorLoop had more customizable reports and better statement readability. The initial setup was also difficult because it required gathering and entering lots of detailed information into a predetermined spreadsheet. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop provides tenants with their own portal to see balances and make payments. **Official Response from Elizabeth Shackelford:** > Hi, thank you for taking the time to share your feedback! It's an honor to be a part of your growing business. Should you need further assistance or support, please email us at support@doorloop.com - we're happy to help. ### 41. Streamlined Property Management, Needs Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jim L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about DoorLoop?** I like that DoorLoop allows tenants to pay online, which makes managing rent collection smoother. I also appreciate the feature for direct messaging tenants from the portal, as it facilitates communication effectively. **What do you dislike about DoorLoop?** Customer Service is very poor at responding to questions and issues with the exception of Tiffany. **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to manage rent collection, organize maintenance requests, allow online payments, and directly message tenants. **Official Response from Elizabeth Shackelford:** > Hi Jim, thank you for your feedback - supporting you and your business is what we're all about. We'd love to learn more about your experience with our customer service team; we hope to be in touch soon. ### 42. Seamless Rental Listing Management **Rating:** 5.0/5.0 stars **Reviewed by:** Angelina . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about DoorLoop?** I like that DoorLoop keeps everything inside one application, which makes it really convenient for managing rent listings. It helps us find clients fast, which is a big plus. The initial setup was very easy, and that was a relief. **What do you dislike about DoorLoop?** All is Fine!! **What problems is DoorLoop solving and how is that benefiting you?** I use DoorLoop to find clients quickly and I like having everything in one application. **Official Response from Elizabeth Shackelford:** > Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Angelina! ### 43. All-in-One Management with Built-In Owner and Tenant Communication and property management.. **Rating:** 5.0/5.0 stars **Reviewed by:** Leydis V. | Property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about DoorLoop?** Manage everything in a single system and communicate directly with owners and tenants using its tools. **What do you dislike about DoorLoop?** The system can only be operated in English, which might make it difficult for someone who doesn't speak the language. **What problems is DoorLoop solving and how is that benefiting you?** It's helping me keep all the information in one system. **Official Response from Elizabeth Shackelford:** > Thanks, Leydis! We love simplifying your life as a landlord. ### 44. Convenient Rent Tracking, But High Payment Fees **Rating:** 3.0/5.0 stars **Reviewed by:** Brian B. | IT Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about DoorLoop?** It's convenient to check rent payments online and to send messages for service requests. **What do you dislike about DoorLoop?** There is a steep fee for users that pay their rent through the portal. **What problems is DoorLoop solving and how is that benefiting you?** Renters are able to communicate through the portal, submit service requests, and report any issues they encounter. The platform also allows tenants to pay their rent using a credit card. **Official Response from Elizabeth Shackelford:** > Thanks for the feedback, Brian. We love saving you time as a landlord! We also appreciate your insights and we’d love to hear more about your experience. Connect with us at support@doorloop.com if you're willing to share more with our team. ### 45. User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about DoorLoop?** User friendly. Easy to navigate between tenants, work orders, properties ad payments. **What do you dislike about DoorLoop?** There is not any dislikes about door loop. Door loop is the first software our organization has used. **What problems is DoorLoop solving and how is that benefiting you?** n/a **Official Response from Elizabeth Shackelford:** > Thank you for your review! We love simplifying your life as a landlord. ### 46. Door loop everything you need to know **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about DoorLoop?** What I like best about DoorLoop is that it keeps everything organized in one place — from rent collection and leases to maintenance requests and reports — so I’m not juggling spreadsheets or multiple apps. The online rent payments with automatic reminders save me a ton of time, and the built-in accounting makes it easy to see exactly how each property is performing. Tenants and owners also like the simple portals, which cut down on back-and-forth emails, and the support team made setup smooth and stress-free. Overall, it just makes managing everything way more efficient. **What do you dislike about DoorLoop?** The main downside I’ve noticed with DoorLoop is that, since it packs in so many features, it can feel a little overwhelming at first and takes some time to get comfortable with everything. The pricing can also add up if you’re managing a smaller portfolio, especially if you don’t need all the bells and whistles. And while the software keeps improving, there are still little things here and there that could be smoother, like certain customization options or reports that I wish were more flexible. **What problems is DoorLoop solving and how is that benefiting you?** DoorLoop solves the hassle of juggling multiple tools by bringing rent collection, maintenance, accounting, and tenant communication into one place. It saves me time, cuts down on late payments, and makes managing properties way more organized and stress-free. ### 47. Hard to connect with a real person **Rating:** 3.5/5.0 stars **Reviewed by:** Renata D. | Owner - property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about DoorLoop?** The idea of having a place to track everything **What do you dislike about DoorLoop?** Hard to connect with a person. Always Ai or automatic messages **What problems is DoorLoop solving and how is that benefiting you?** Keeping track of rent payments **Official Response from Elizabeth Shackelford:** > Thank you for your thoughtful review, Renata. We pride ourselves in simplifying the lives of our customers. We would love a chance to learn more about your experience with our platform and how we can better support you. The best way to connect with our team directly is via support@doorloop.com. We appreciate the opportunity to make things right. ### 48. Easy to Understand with Outstanding Tech Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about DoorLoop?** Tech support. Pretty easy to understand. **What do you dislike about DoorLoop?** Their fee structure at times feels unfair. **What problems is DoorLoop solving and how is that benefiting you?** My latest problem had to do with reconciling. Seems to be working fine now. **Official Response from Elizabeth Shackelford:** > Thank you for trusting DoorLoop with your growing business needs! We appreciate you taking the time to share your feedback. ### 49. Powerful All-in-One Search That Makes Finding Everything Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about DoorLoop?** The search button that can search everything at once. **What do you dislike about DoorLoop?** Transactions and ending leases arent as streamline as I would like. **What problems is DoorLoop solving and how is that benefiting you?** The new inspection tab is the absolute best. **Official Response from Elizabeth Shackelford:** > Hi there! Thank you for your feedback. We love simplifying your life as a landlord. For any assistance you may need with our features, please connect with our team at support@doorloop.com; we'd be happy to help! ### 50. Amazing and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Tina C. | Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about DoorLoop?** DoorLoop really has it all. From a property management standpoint you can upload and have all the leases, rent balance in one place. For a service provider it's additionally great cause we can use the same platform to add notes, lease violation and just general photos of each visit we conduct. Super easy and accessible via my phone! **What do you dislike about DoorLoop?** There is a few things I dislike but mainly that the note box is too small, it can't be made lager either. And when entering emergency contacts only their phone number is showing and not their email- to view their email one have to go into the tenant and edit - then one can see the email. Bad features both of these. **What problems is DoorLoop solving and how is that benefiting you?** Shows you rent payment instantly. It's so efficient with displaying rent payments, any other tenant issues. Also regarding the legal side - I can take notes and those notes are stored and documented. ## DoorLoop Discussions - [Are there any contracts?](https://www.g2.com/discussions/are-there-any-contracts) - 1 comment, 1 upvote - [Is there a free trial?](https://www.g2.com/discussions/is-there-a-free-trial-ef369f4f-9042-4731-8bbc-4946d1dfd7da) - 1 comment, 1 upvote - [Why choose DoorLoop over other programs?](https://www.g2.com/discussions/why-choose-doorloop-over-other-programs) - 2 comments, 1 upvote - [Who is DoorLoop for?](https://www.g2.com/discussions/who-is-doorloop-for) - 2 comments, 1 upvote - [What properties can I manage with DoorLoop?](https://www.g2.com/discussions/what-properties-can-i-manage-with-doorloop) - 1 comment, 1 upvote - [View DoorLoop pricing details and edition comparison](https://www.g2.com/products/doorloop/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+03%3A06%3A16+-0500&secure%5Bsession_id%5D=d2003061-bc0f-4f6d-bfdf-0767318bf833&secure%5Btoken%5D=c475863486f651d9ada4ade76afc576e3f6ad3135b1aeae6bef17163c1312aea&format=llm_user) ## DoorLoop Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## DoorLoop Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Relationship Management** - Lead Generation - CRM Integration **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements **Member Management** - Member Profiles - Member Database **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Presentation** - Website Builder - MLS Integration - IDX Website **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Platform Performance** - Reporting **Platform Branding** - Operability **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Accounting Module - Maintenance Management - Listing Syndication **Platform Content** - Communication Management - Website Management **Platform Additional Functionality** - Reporting **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Platform Integrations** - Integration with Virtual Tour ## Top DoorLoop Alternatives - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (258 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (635 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,019 reviews)