DoorLoop really has it all. From a property management standpoint you can upload and have all the leases, rent balance in one place. For a service provider it's additionally great cause we can use the same platform to add notes, lease violation and just general photos of each visit we conduct. Super easy and accessible via my phone! Review collected by and hosted on G2.com.
There is a few things I dislike but mainly that the note box is too small, it can't be made lager either. And when entering emergency contacts only their phone number is showing and not their email- to view their email one have to go into the tenant and edit - then one can see the email. Bad features both of these. Review collected by and hosted on G2.com.
187 out of 188 Total Reviews for DoorLoop
Overall Review Sentiment for DoorLoop
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Doorloop is really great to keep all of our tasks organized, including: units, property inofrmation, repairs, and more. It's easy to upload photos and to keep a track of work being done, which is very useful to me working as a property manager who manages roughly 200+ units on a daily basis. I also like how I am able to have multiple logins, and see who has done which work, as I have two assistants working with me and several other employees who also make changes. I recommend this software for anyone who is in propety management and would like to keep everything organized and in one spot. Review collected by and hosted on G2.com.
The mobile app kind of sucks. It's very laggy, and I have to wait for it to update and reload before I use it. I have no issues with the computer version. Review collected by and hosted on G2.com.
I have been using DoorLoop for 9 months and I am very happy with the software. It is very easy to use with many great features. The implementation went smoothly. I love the accounting portion of the software along with the link to the bank accounts. It is so easy to check your bank balances. I am able to keep track of all tenant information with good accounting reports all in one program. Customer support was great with the implementain process. Honestly, I have not had any problems or concerns since then and have not had to contact customer support. I use the help feature in the software if I have any questions and find my answers there. Review collected by and hosted on G2.com.
Can not do comparative financial statements. Review collected by and hosted on G2.com.
I really liked the sales expirence as well as onboarding They were with me every step of the way. Their AI chat tool makes it easy to find things that I am having an issue with. They also were very responsive whenever I had a problem. I appreciate how simple they make the onboarding and the extensive features around accounting make it easy to manage my properties. Review collected by and hosted on G2.com.
Not dislike but didnt love. They say they have an integration with zillow bur every time I reach out to zillow per their instructions they dont ever help me get it setup. I also wish they had more integrations to post my property to Facebook Marketplace I think that would be amazing. Also it is alittle strange that the link to templates for my listing contracts takes me to a page that asks for my email and acts like a marketing website where they want to sell me the product. I wish it would have just taken me to the templates. Review collected by and hosted on G2.com.
I love how comprehensive the platform is, even for users on the lowest tiered service option. My family is new to the rental space so to have someone to assist with the onboarding at each step of the rental process has been delightful and the template provided has helped us know what information we need to provide the platform and collect from tenants. Review collected by and hosted on G2.com.
I do wish there was more customization for each section within the application creation. For instance, if there was a question I wanted to add that wasn't already provided during the Employment Verification section, I couldn't add it there. I'd have to wait till the very end to add additional questions. Its not the worse thing in the world because I can still add the question but for organization purposes, I would've loved this option. Review collected by and hosted on G2.com.
Our journey with DoorLoop has been nothing short of exceptional, with each facet of the platform exceeding our expectations. From the outset, the ease of use and implementation of DoorLoop have been standout features, transforming what can be a complex process into a seamless and intuitive experience.
The user-friendly interface of DoorLoop has been a game-changer for our team. Navigating through the platform is a breeze, thanks to its well-designed layout and straightforward functionalities. Whether you're a seasoned property manager or just starting out, DoorLoop's intuitive design makes it easy to access and leverage its powerful features.
Implementation was a smooth process, and DoorLoop's commitment to user support truly shone during this phase. The onboarding process was well-guided, and any questions or concerns were addressed promptly. The rockstar customer support team at DoorLoop has consistently gone above and beyond, ensuring that we not only understand the platform thoroughly but also feel confident in utilizing its capabilities to the fullest.
One of the standout features of DoorLoop is its limitless array of functionalities. From property management to financial tracking, DoorLoop offers an extensive toolkit that caters to every aspect of our needs. This comprehensive approach saves us valuable time and resources, allowing us to focus on providing excellent service to our clients.
The ease of integration with DoorLoop has also been a significant plus. The platform seamlessly integrates with various tools and services, enhancing our overall workflow efficiency. This adaptability is a testament to DoorLoop's commitment to staying ahead in the ever-evolving landscape of property management technology.
In summary, DoorLoop has not only met but exceeded our expectations in every aspect. Its user-friendly interface, ease of implementation, rockstar customer support, limitless features, and seamless integration capabilities make it a standout choice for anyone in the property management field. DoorLoop truly delivers a winning combination of innovation and support that has positively impacted our day-to-day operations. Highly recommended. Review collected by and hosted on G2.com.
NOTHING! Having a tool that meets your needs and exceeds expectations is invaluable, and it's clear that DoorLoop has proven to be a valuable asset for our property management needs. Review collected by and hosted on G2.com.
Ease of use & interface allows for quick adaptation and quick implementation of systems. The intergration with Stripe is very handy! Great customer support too! Review collected by and hosted on G2.com.
Nothing it is a great program that is always improving. Review collected by and hosted on G2.com.
It keeps all of my properties, tenant's info, leases and invoices in one place. The training was a piece of cake as well. Review collected by and hosted on G2.com.
Nothing yet. So far, it has performed everyting that I needed it to. Very happy with the software. Review collected by and hosted on G2.com.
Doorloop allows us to keep all our property information organized in one place in the cloud. We switched for Quickbooks (Yuck!) desktop, and now several of our employees can access information from anywhere. The people at the company are wonderful to work with, and we are excited about how this software can help us improve our business. Review collected by and hosted on G2.com.
Doorloop does many accounting functions, but it would be even better if it did more. We have figured out some workarounds, but it would be nice if these functions were just part of the accounting features of the product. Review collected by and hosted on G2.com.
Tenants are able to leave a maintenance request and the property manager will be able to see it instantly and dispatch a maintenance person to repair the problem in no time at all. Review collected by and hosted on G2.com.
Would like to be able to clear out completed tasks Review collected by and hosted on G2.com.
The best part of DoorLoop is the the ease of use. Compared to other management softwares, its easy to learn. The customer service is the next best thing. We've worked with them hand in hand, and they're very responsive. Review collected by and hosted on G2.com.
So far we havent found any major dislikes 6 months in. Like any software, there is a learning curve, however there isnt anything we've ran into yet that caused us any issues. The only minor dislike is the speed of payment processing. Our last software had the month in our account next business day and Doorloop is closer to 5 business days. Review collected by and hosted on G2.com.
