I most appreciate how the various reports are already grouped together by theme/information needed and it's very easy to navigate and pull. Also, the Operations team on Daxko's end are quick and thorough when help is needed. Review collected by and hosted on G2.com.
The only area we're anxiously awaiting is for Operations and Engage to allow us to utilize the Prospects module where it'd be beneficial for sales tracking, reminders for follow-up and conversion. Review collected by and hosted on G2.com.
46 out of 47 Total Reviews for Daxko Operations
Overall Review Sentiment for Daxko Operations
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I love how daxko can filter things. It goes from widest category and then further breaks it down in digestible chunks to smaller more specific categorys. Ive never had any non user error issues with finding members or programs! Review collected by and hosted on G2.com.
Every time I switch to a new computer that doesnt remember me, I have to go back into device settings and tell it again to use the topaz signing pad instead of my mouse to accept signatures. But thats by far not nearly as bad of an issue as it could be! Review collected by and hosted on G2.com.
The robust resources to aid in training and finding information. Customer Service has been able to help and give updates. Review collected by and hosted on G2.com.
The interface for our members is a difficult and not a one touch easy to navigate. The coding errors which have taken a great deal of time to fix preventing from me completing my job. In addition the payment processing hurdles. Review collected by and hosted on G2.com.
Managingn memberships, programs and reporting is very easy for even my novice staff members that claim they are not technologically oriented. Review collected by and hosted on G2.com.
The fundraising components are needing some refinments, but it is workable for our Ys needs. Review collected by and hosted on G2.com.
I have had good luck recently with their customer service reps via the chat. Review collected by and hosted on G2.com.
Most everything else! The articles they produce are hard to find and even harder to utilize. They do not allow much customization making the program a lot of their functionality not useful for us.
I also struggle as a smaller Y all their really nice add-ons like Daxko Engage, and others are too pricey!
The staff side of the program is not optimized for mobile so it is super difficult to use on the fly. Review collected by and hosted on G2.com.
I like that the system is user friendly for both frontline staff and directors. Customer support is always quick to assist with questions and troubleshooting. Review collected by and hosted on G2.com.
Creating custom reports could be more user friendly, but I appreciate that support staff will assist when asked. Review collected by and hosted on G2.com.
What I like best about Daxko Operations is its user-friendly interface and robust features that streamline management for health and wellness organizations. The customer support is exceptional, ensuring that users feel supported and empowered to maximize their operational efficiency. Review collected by and hosted on G2.com.
What I dislike about Daxko Operations is that some users find the learning curve steep, especially for new employees. Additionally, occasional system updates can disrupt workflow, requiring time to adjust and retrain staff, which can be frustrating. Review collected by and hosted on G2.com.
Easy to add programs and have people register online or in person. We are able to easily run monthly reports with membership info. Review collected by and hosted on G2.com.
No issues, I think this is a great program and I recommend it for any fitness center. Review collected by and hosted on G2.com.
Daxko is easy to use and is also efficient. Review collected by and hosted on G2.com.
The problem between registering members for group ex classes with group ex pro, sometimes members come up as inactive when they are in fact active and then they have to be added manually in group ex pro's roster. Review collected by and hosted on G2.com.
It has a sleek design and helps members manage their accounts efficiently. I appreciate the way we can make alerts at different color coded levels on all accounts. Review collected by and hosted on G2.com.
Nothing I have worked with has been displeasing. One suggestion could be adding more color to the interface, Review collected by and hosted on G2.com.
