Dash Social Reviews & Product Details - Page 5

My favorite features on Dash Hudson are their Likeshop tool and the new enhancement that allows comments from paid ads to flow into the Community section. It allows you to link feed posts to multiple destinations, making it suitable beyond just shopping capabilities. Review collected by and hosted on G2.com.

This isn't so much a 'dislike' as it is a wishlist feature. It would be great to see more granular data within Likeshop, such as any potential purchases or revenue generated. Potential pixel tracking would be great if that's even possible for this type of feature. Review collected by and hosted on G2.com.

I like the scheduler the best, but I also really like the community and social listening tabs Review collected by and hosted on G2.com.

The platform is a bit clunky. Other issues are primarily due to api limitations from platforms like TikTok and Meta. Review collected by and hosted on G2.com.

What I like best about Dash Hudson is how user-friendly the platform is from planning, reporting, listening, and strategy. It cuts out the steps of manual reporting and sharing the analytics to the broader team in a way that is digestible and effective. Being able to track campaigns through Campaigns and Boards helps so much. One of my favorite innovations has been TikTok trending sounds! As a social team of 1 for about 6 months, it has saved me so much time and has helped the brand stay relevant. I've also had to message CS through the live chat function a few times and they have been nothing but helpful. As well, Addison has been a joy to work with and provides the best support! Review collected by and hosted on G2.com.

I understand it is outside of current capabilities but being able to auto-publish with customized cover images for IG and TikTok would be a dream.

Nothing really to dislike! Review collected by and hosted on G2.com.

Dash Hudson is an incredible asset to any business as it changes and grows as much as you are! DH consistently updates its product offerings to ensure they are leaders in social analytics and their clients are at the forefront of social platform updates. We use this platform daily to ensure we communicate well with our social audiences, and their monthly reports have become imperative to our marketing efforts. Review collected by and hosted on G2.com.

Our company truly has no dislikes about Dash Husdon. Their team is incredibly kind and easy to work with. They are innovative in their product offering and open to feedback to ensure their clients get the most they can from the tool. We are consistently pleased with the product. Review collected by and hosted on G2.com.

When we moved away from Sprout and were evaluating a number of tools, Dash Hudson stood out immediately for its sleek user interface and streamlined functionalities. Our team loves the AI technology for predicting trends and content performance, the clean dashboard, and the data that comes with the link in bio feature.

Reporting was a priority for us, and Dash Hudson's capabilities are robust but still easy to navigate. We were able to maintain all reporting that we had with Sprout, but with additions our clients appreciate, like the Entertainment Score and Visual IQ.

On the administrative side, we appreciate that we get unlimited users for one price and can add our clients to their own dashboards without the expense going up. This has allowed us to streamline our approval process and make clients feel like they have more control of content being published. The support from our customer success manager, Sarah, has been quick and made our jobs significantly easier. Review collected by and hosted on G2.com.

As a relatively newer social software, there are some features that are missing in order for this to be our only scheduling software. For example, having no LinkedIn capabilities means that we do have to rely on another platform. We'd also like to see more customizable link-scheduling capabilities for Facebook and previews of content visuals when looking at all calendars across all channels. Review collected by and hosted on G2.com.

Dash Hudson fills the role of a whole person on my social media team. The multi-faceted features the platform offers saves our team so much time, helps us stay organized and ahead of schedule. They're always open to feedback on how tools can be improved or more helpful and I've seen this feedback come to fruition in the platform. We use it on a dailly basis to check metrics, schedule posts and plan for influencer partnerships. The account manager that our company is assigned to has so much great knowledge to share and the industry trend and metrics reports help us with strategizing and planning. Review collected by and hosted on G2.com.

There's nothing "Negative" about the platform itself.

There are a few features that I wish existed that the API for social platforms doesn't allow that is out of DH's control. Review collected by and hosted on G2.com.

The ease and versatility of the platform makes it a great asset to our social and influencer team. We are a lean team who wear many hats, so having a tool like Dash at our fingertips to use on daily basis is incredibly valuable. The customer support is unmatched! Review collected by and hosted on G2.com.

A few limitations I wish the tool provided including uploading content using direct links, and more robust capabilities for tracking Story content. Review collected by and hosted on G2.com.

Dash Hudson keeps a pulse on every inch of our social channels at all time. I know how we are performing against previous months, years, and competitors. Review collected by and hosted on G2.com.

I do with that there was a Month Over Month calculation as well as a yearly average calculation vs just comparing a time period to another. Review collected by and hosted on G2.com.

I love the ease of use and the platform contains all the data and features I need to do my job. Plus the customer support is top-notch. Review collected by and hosted on G2.com.

I don't have any issues with the platform or service Review collected by and hosted on G2.com.

I'm all about those dashboards and campaigns—they're the MVPs in my routine. They're not just time-savers; they're my secret weapons for whipping up quick reports and figuring out what our community loves and what they don't!

We owe a great deal of our positive experience with DH to our account manager, Breagh. From assisting in the initial pitch to the business to facilitating the smooth onboarding of our team, her help has been invaluable. Even post-signing, she has remained in contact and presented back insightful trend reports which has further enriched our partnership with DH. Review collected by and hosted on G2.com.

A few minor things

- the date ranges don't hold across dashboards or analytics tabs

- I would also like to see a better link in bio format and customisable elements

- Product tagging on Facebook Review collected by and hosted on G2.com.