Dash Hudson fills the role of a whole person on my social media team. The multi-faceted features the platform offers saves our team so much time, helps us stay organized and ahead of schedule. They're always open to feedback on how tools can be improved or more helpful and I've seen this feedback come to fruition in the platform. We use it on a dailly basis to check metrics, schedule posts and plan for influencer partnerships. The account manager that our company is assigned to has so much great knowledge to share and the industry trend and metrics reports help us with strategizing and planning. Review collected by and hosted on G2.com.
There's nothing "Negative" about the platform itself.
There are a few features that I wish existed that the API for social platforms doesn't allow that is out of DH's control. Review collected by and hosted on G2.com.
Video Reviews
I've never come across a better analytics, scheduling and insights platform than Dash Hudson.
337 out of 338 Total Reviews for Dash Social
Overall Review Sentiment for Dash Social
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Very intuitive platform and beautifully simple design. I especially love the AI Summary feature that lets you condense a huge page worth of info into a paragraph. Super helpful when rushing for a meeting to give top line updates on how the socials are going!Also love the ranking system on the Media Library. Its AI integration predicts what will and will not perform, helping me take guesswork out of my job! :)
Not to mention, the amazing customer service! Our account manager - Ryan is also a ball of fun to chat with and SOOOOOOOOO quick and dedicated to the role! He replies me in an instant even though he's based in another timezone! When I was pitching Dash Hudson to the senior leaders, Ryan provided me with ALL the information I needed, all the case studies and went above and beyond to help me close the deal with our team :) ⭐⭐⭐⭐⭐ 5 stars all around! Review collected by and hosted on G2.com.
Only thing would be the in-platform customer service. When I previously used Brandwatch, the customer service rep that I'd chat with is also a Product Specialist and can provide immediate technical support. At Dash Hudson, you speak to a customer service rep who needs to link up with product team so it takes a bit more time. Review collected by and hosted on G2.com.
There are many features I love about DH such as multi platform scheduling, ability to easily tag and filter comments and messages, the competitor overview, easy ability to duplicate posts to other platforms and the library function to easily find and organize UGC. I also love the saved replies feature in community. Review collected by and hosted on G2.com.
My biggest issue with DH is it can be quite buggy. I've had issues with posts not going live even though DH says it's live or even vice versa where it says a post didn't go live but it did. I've also had issues with our responses not showing in the community section which leads to us accidentally responding more than once. I wish that the emoji feature would stay open after selecting an emoji so I don't have to keep opening it to write multiple emojis. I wish there was a feature to have saved captions and hashtags. Some other things I'd like to see improved are: being able to schedule YouTube videos in DH, better story scheduling, searchable tags in library, and auto approving content by users who have been approved before. Review collected by and hosted on G2.com.
I like the ease of scheduling content and the calendar tool. I also really like the campaign funcitionality to keep track of metrics for specific projects/time periods. Review collected by and hosted on G2.com.
I wish there was a way to combine all of our handles into one to look at analytics holistically. i also don't like that we can sort reels by total plays. Clicks are factored into engagements for Facebook which is not ideal. If there was a way to filter that out within the tool that would be amaizng. Review collected by and hosted on G2.com.
All of the different ways to utlize the platform! I love you can manage all channels and different aspects of social media marketing all within one tool. We use it often to check analytics and schedule. They are quick to help for support and always flexible to help you and your company succeed. The ease of use and the clean look of the program makes it a no brainer. Review collected by and hosted on G2.com.
I have had a little difficulity integrating our meta ads to Dash Hudson. Review collected by and hosted on G2.com.
Dash Hudson gives you an 1-stop-place to track your social media performance. The analytic and report cover major social media platform such as Facebook, Instagram, X, Tik Tok, YouTube and Pinterest. Review collected by and hosted on G2.com.
The tool seem to focus on detail metrics only for Instagram while other platform like X, Tik Tok or YouTube seem to have limit metrics to review performance. Review collected by and hosted on G2.com.
I love how straightforward and organized the Dash Hudson platform is. I never have too much trouble finding tools I need and I feel like I always learn something new the platform has to offer. It's so helpful and I use it daily at work. Review collected by and hosted on G2.com.
I would love to see more features like Rival IQ in their analytics section. Seeing how much engagement we have or followers we have vs. competitors in a landscape with a bar graph view would be so helpful. Review collected by and hosted on G2.com.
We LOVE Dash Hudson for everything social analytics, insights and scheduling. It's the most intuitive platform to use and makes reporting a breeze. Onboarding and support are great. We use this platform every day for scheduling and reporting. Very easy to implement and integrate into your social software suite! Review collected by and hosted on G2.com.
I would love to see them improve listening to include Reddit and also make their influencer/relationships tool more robust. Review collected by and hosted on G2.com.
It's a very user friendly interface for insights, performance and scheduling. I also like that they are constantly developing the product and adding new features. It seems like they take user feedback seriously and are always improving. Review collected by and hosted on G2.com.
I wish it were easier to aggregate metrics across multiple accounts so I could see the rollup of my portfolio of brands. Review collected by and hosted on G2.com.
We can obtain the best User Generated Content from this platform and use it across multiple marketing channels. Also, helps understand with real-time metrcis what type of content resonates more with your audience. Very user friendly and great to collaborate and integrate with other platforms. Review collected by and hosted on G2.com.
It'd be great to put a monetary value on content, to better understand the ROI of the platform Review collected by and hosted on G2.com.
Dash Hudson is an extremely user friendly tool providing indept analytics resulting in insights to inform best in class strategy. The various tools from dashboards to boards help my team and me analyze our social content in various ways, helping us master everchanging algorithms. Review collected by and hosted on G2.com.
I wish Dash Hudson was able to provide more details regarding Instagram stories. For example, it would be great to see Instagram story reach by hour to predict how content will perform after 24 hours within the first hour. Review collected by and hosted on G2.com.
