Top Rated Crelate Alternatives
It has come at a time when need it. It is highly customizable with light features to help get started with ease. Such features are not easy to find in similar tool in the market. When it comes to training, we have received that and more from their customer support team. They have been of great help where our users are able to understand how features in the tool work over time. With the improved features after every upgrade, we are able to adopt this tool and entrust it with our projects in full. They add new features in their upgrades depending on the issues we raise to them. This works best in our favor. Review collected by and hosted on G2.com.
We only have one problem with this tool, which might be on us anyway bearing in mind that the sole purpose of the tool is not about that. We want the developers of Crelate to include business development functionality. We do a lot of that and it would be better if they added such a feature to help us with our processes. We have made this issue known to them and they have promised to add it. Once this takes effect we will be able to smoothly utilize the product in our business environment smoothly. However, we are not worried much about that as the business development processes are not robust. It is thus possible to work around them with ease. Review collected by and hosted on G2.com.
Video Reviews
Created with long-term growth in mind
207 out of 208 Total Reviews for Crelate
Overall Review Sentiment for Crelate
Log in to view review sentiment.
I enjoyed how easy it was to transition from our previous database to Crelate and how it helpful the team was when doing so. I also find it easy to integrate job postings into our website and getting postings out to other sites at no additional costs. I like that it tracks time to fill and throughout various stages of the recruiting process, it's customer facing portal that can be used when you have a large number of roles and if your client company wants real time data. Review collected by and hosted on G2.com.
Some of the search tools for information could be improved and there are some other features that should be available in helping with posting positions on social media requires some html support that Crelate does not provide.
Also with bulk mailing and tracking using links would be helpful- again with embedded html would also be great. Review collected by and hosted on G2.com.
Most intuitive SAS I have used. Easy to get started. Easy to become proficient. Flexible and adaptable to our workflow. Review collected by and hosted on G2.com.
As the company has grown the number of glitches and time it takes to get something done through Customer Support has grown. Not unexpectedly but still noticeable. Review collected by and hosted on G2.com.
Crelate understands it's about using Data and communicating with clients. the software is designed to allow you to easily capture data from wherever your exposed to it - online, on phone, on email, etc. It serves as your project manager allowing you to do the business of recruiting Review collected by and hosted on G2.com.
reporting could be better. The admin and personal preference sections should be combined. Review collected by and hosted on G2.com.
I like that it keeps track of everything I am doing so I do not risk forgetting, losing or falling behind in the recruiting process! Review collected by and hosted on G2.com.
I dislike the amount of time it takes for support to respond. Review collected by and hosted on G2.com.
It's perfect for the type of 3rd party recruiting my team is doing. Customizable and easy to use. We use it daily to capture all activity and it integrates well with LinkedIn and our other sales tools. Review collected by and hosted on G2.com.
The mobile app isn't quite up to speed yet, but it's early days. Review collected by and hosted on G2.com.
It brings multiple applicant tracking systems all together into one place.
You can add other systems to Crelate, like Ring Central, to make calling and texting candidates easier.
Crelate alerts you when there could be a duplicate candidate. Review collected by and hosted on G2.com.
I wish it had a sound alert option when a candidate texts back.
You must be in Crelate to see when you get a new text.
The only alert sound it makes is when the Crelate Team answers one of your questions. They are working on this improvement.
Crelate has too many options. So it can be difficult to use. Review collected by and hosted on G2.com.
The product itself is great, smart, intuitive, lots of functionality. Review collected by and hosted on G2.com.
They do not value the customers or the idea of customer service. The onboarding is basically recorded sessions, the ones that are live move so fast that is hard to follow and they justify it by saying you can watch the recordings or the articles. If you need help with anything, it can take up to 48 hours for a response. They use a bot system that is not good. I ended up paying $1600 to get the additional training so I could get my questions answered. I think they are running so lean that they give you the bare minimum for customer service so you are forced into purchasing their very expensive plans for service. They do not have a customer-first approach AT ALL. Pretty shocking in today's day, especially for a premiere product. Recruiter FLow, PC Recruiter, and Jazz HR are a few that really value the customer. Nick at JAzzHR is a gem. It seems like Crelate just put all its resources into the product and figured that once you were on the hook, it wouldn't matter because it would be too difficult to leave and start over, which is the case. It's such a shame. I wish there was a product like Crelate that valued customer service as much as the product. Review collected by and hosted on G2.com.
