CredentialStream Reviews & Product Details

I really like how CredentialStream helps us stay organized with provider enrollment updates and notifications. The feature that gives us dates and timestamps for updates is particularly useful in keeping everything organized. The initial setup was also very easy, which was a relief. I appreciate how it integrates smoothly with Teams, Athena, and provider systems like PECOS and NPESS. Review collected by and hosted on G2.com.

I think CredentialStream could improve the alert system to keep us updated on what we have to follow up on. Review collected by and hosted on G2.com.

What I like best about CredentialStream is that it helps create smoother workflows, keeps credentialing data clearer and more consistent, and supports faster activation with less administrative back-and-forth for teams. Review collected by and hosted on G2.com.

What I dislike about CredentialStream is that some items appear to remain unresolved or planned for later releases, and there are examples of issues being placed in backlog without a clear ETA. It also looks like some validation and data comparison work requires extra manual review because of duplicate entries, missing values, and table differences. Review collected by and hosted on G2.com.

Automation; reporting; Appoint and Committees Review collected by and hosted on G2.com.

In Bolt advanced filters; there is no training and no guidance how to do those. We have to call for filters. Review collected by and hosted on G2.com.

What I like best about CredentialStream is how it centralizes credentialing, privileging, and enrollment processes in one streamlined platform. It helps reduce manual tasks, improves accuracy, and keeps all provider information easily accessible and up to date. Review collected by and hosted on G2.com.

While CredentialStream is a powerful tool, some workflows can feel a bit complex initially. It takes time to learn where certain functions are located and how to customize reports effectively. However, once familiar, it becomes much smoother to navigate. Review collected by and hosted on G2.com.

I actually do like the application's list of functions available! CS can be your favorite credentialing tool with proper configurations! Review collected by and hosted on G2.com.

Undoubtedly the server issues are a pain! We have these rather frequently at times, it's been about 3 times within the last quarter. Review collected by and hosted on G2.com.

Automated primary source verifications, logging approvals with payers and provider data are all so valuable to our work flows. This system is seamless and easy to use. My team uses it all day every day. Review collected by and hosted on G2.com.

Working with the bolt can be tricky, but the Health Stream Support team is fantastic. Review collected by and hosted on G2.com.

It is very versitile. Report writing is easier than other systems I have used in the past. Review collected by and hosted on G2.com.

When CredentialStream updates, sometimes our information (applications) reverts back to a previous version and you don't know it happened. Very frustrating. Review collected by and hosted on G2.com.

I truly appreciate the functionality of the system, particularly how seamlessly it enhances our productivity when everything is working correctly. One of the most significant advancements is our ability to manage PSV independently, which greatly streamlines the credentialing process. Rather than having to manually upload documents into the system, we can now handle verifications directly through the application. This improvement not only saves time but also reduces the potential for errors. Additionally, the capability to customize the application to meet our specific requirements has proven to be immensely beneficial, allowing us to optimize our workflows and better serve our needs. Overall, these features contribute to a more efficient and effective credentialing experience. Review collected by and hosted on G2.com.

Having used this application for over a year now, I have consistently faced various challenges that hinder our productivity. The frequent runtime errors, outages, and sluggish performance are particularly frustrating, as they disrupt our workflow and delay important tasks. One major issue is that the workflows do not automatically update as we progress through different stages of our processes. This lack of real-time updates often results in duplicate efforts, forcing us to spend extra time re-entering information or reconciling discrepancies. Furthermore, I believe that the addition of a built-in messaging system would greatly enhance communication within our team. If we could set alerts and send messages to one another directly through the application, it would streamline collaboration and help us respond to issues more quickly. Finally, it would be incredibly beneficial to have the capability to open support tickets within the application itself. Currently, the process requires us to either call support or navigate to a separate online portal, which can be time-consuming. Having a direct ticketing feature integrated into the application would not only save time but also allow us to track our issues more effectively. Review collected by and hosted on G2.com.

I love all of the automation option available to help free up time for more important things that require a person to preform. Review collected by and hosted on G2.com.

What I dislike the most is how difficult and confusing it is to set up automated tasks and workflows. Review collected by and hosted on G2.com.

Most everything is in one place. You can move the topics from one folder to another if you don't like where it is (IE Approved Associates can be moved to Credentialing) and so everything you need is all in one folder to . Review collected by and hosted on G2.com.

Creating reports are not user friendly. It isn't easy to search for something specific. Data is old. Frequently has technical issues. Review collected by and hosted on G2.com.