Koncert Reviews & Product Details

The AI Parallel dialer streamlines the process of calling through super long lists, where still reviewing each contact one by one is necessary. The integration with Outreach is extremely helpful for efficient prospecting and I like that I can choose whether Outreach pops up in a different window or another tab. I'm able to read prospect notes in real time, and do a little script run through in my head. If they don't answer, I don't have to handle any of the manual work to dial the next person. Koncert's customer support is also super on top of it. When issues arise I know an immediate response and fix is coming soon, if not immediately. Review collected by and hosted on G2.com.

The AI Paralell dialer sometimes picks up on prerecorded messages as if a real human has answered the phone, which throws a wrench into the process of mass dialing. There are bugs from time to time, but nothing is a dealbreaker. Review collected by and hosted on G2.com.

Koncert has improved my day to day prospecting with Outbound calls. When dialing, I am 90% hands free as it sets the disposition and dials the next lead. When a call connects, there is the AI Summary generated which has been extremely helpful. Also, the ease of use of this platform is better than the other tools I have used. Review collected by and hosted on G2.com.

The only downside currenrly with Koncert is the automation with European leads. The dialer currenrly does not detect the foreign languages when it goes to voicemail or a phone tree. Review collected by and hosted on G2.com.

The most helpful part about koncert is being able to dial many prospects at one time to make outreach very efficiently. The dialer moves without error and the dispositions help to filter through long lead lists. I'm able to book more meetings a day due to how the dialer is set up. Review collected by and hosted on G2.com.

Sometimes Koncert has a glitch where it will long me out and hang up in the middle of a call. While it is an issue, it doesn't happen very often and has only happened a couple times in my months of cold calling. Review collected by and hosted on G2.com.

Koncert has been a complete game changer as a SDR. I use it every single day for my job, for multiple hours. Super easy to use. It connects to my phone and dials to my prospects through a local number. All of the features are completely customizeable. Customer Support responds in a timley manner. Review collected by and hosted on G2.com.

The only thing that I will say- is that there is a slight delay from the time the prospcet picks up the phone, and the time that we get connected. With that being said, every once in awhile. The propsect has already hungup before i have a chance of getting a word out Review collected by and hosted on G2.com.

I used Koncert every day, and most of my connects are through the tool since it can quickly dial many numbers at once. I've had great success- sending through opportunities from multibillion dollar businesses. These accounts require you to cast a wide net and contact many stakeholders in order to connect with the right person. The alternative, dialing them one by one, would take up too much time, with worse results. Review collected by and hosted on G2.com.

I can't think of anything I dislike about it Review collected by and hosted on G2.com.

Koncert allows me to maximize opportunities to book meetings with prospects, this saves time spent on dialing each prospect manually and gives options to dial more than one person at once. If you have a wide target market especially, Koncert is a no brainer. Review collected by and hosted on G2.com.

When dialing multiple lines I wish there was a way to tell if all the numbers for one prospect was attempted. This might already be in place but I don't know how to tell. Review collected by and hosted on G2.com.

I love the parrell Dialer part of Koncert! I love how stright forward everything is! I also the the writer feature that tells you what the prospect said. I also thought the the tool was very easy to implemtat, and that Jim has done a wonderful job guiding us throught out the process. I make so many more calls than before becuase of Koncert. Review collected by and hosted on G2.com.

I wish it had a dark mode. I don't find is super user frinedly in terms of finding my follow ups. We also can only link 1 number to a contact instead of two. Review collected by and hosted on G2.com.

What I like best about Koncert is how it simplifies multitasking during cold calls. It takes care of opening HubSpot and automatically generates notes, allowing me to focus on meaningful conversations without worrying about the administrative tasks. It’s a huge time-saver and keeps my workflow efficient! Review collected by and hosted on G2.com.

There’s not much I dislike about Koncert, but I do wish they had an extension or a more compact dialer pad for easier access and flexibility. Review collected by and hosted on G2.com.

My team is making more meaningful connections with prospects in North America than we have in the past, by a LOT. We did a trial of Koncert and when we stopped, my SDR team BEGGED us to bring it back. We did and we are very happy with our initial results over the past few months and consider it a staple in our tech stack at this time.

Implementation was fast and easy, as we could integrate with our Sales Automation tool or Salesforce, or both. Review collected by and hosted on G2.com.

I wish I could use it globally, but that's not their fault. Review collected by and hosted on G2.com.

Koncert has helpd me to make more dials in the same amount of time as our previous dialer. The system is quite intuitive, the local presence feature results in more connects and when I do have a question or something seems off, the support team is super responsive and helpful! Using PowerDialr is a rush, and though takes a but to get the hang of it, only furhter increases the number of prospects i can call. Even when using a more ABM (Account Based Marketing) approach to lead generation, the FlowDialer becomes the perfect choice for gianing more control of the number you are calling and the time you have to prepare for thwhen the prospect answers. Review collected by and hosted on G2.com.

The technical issues behind the scene seem very complex and i find it difficult to update bad data. Could be our workflow here and not due to Koncert, but i have called the wrong number muliple times on a prospect. Review collected by and hosted on G2.com.