ClearSale Pros and Cons

Pricing and the coverage we are offered. The insurance is incredible and fair. Review collected by and hosted on G2.com.

Customer service is horrible. It's not to par with standards. Review collected by and hosted on G2.com.

The confidence it gives you in the truthfulness of transactions. Review collected by and hosted on G2.com.

During peak seasons, the decision time can be longer. Review collected by and hosted on G2.com.

They agreed to work with my company being a new start up with not that many sales, and provided me with very favourable rates. Their portal is very intuitive and easy to navigate in case you need information about an order. Review collected by and hosted on G2.com.

Nothing really. I didn't experience any negative with ClearSale, and I will hire them again in the future. Review collected by and hosted on G2.com.

Fairly easy to setup and launch. I think the fact they take on the risk of fraud is a god send. Prior to ClearSale, we were not only getting hit with a fraud cost, but also indirectly cost to manage the fraud. Now it's auto-magic. Review collected by and hosted on G2.com.

They are located in Brazil for many resources, like customer service, so their is a bit of a gap cultural and time zone wise. Not a deal-breaker, but it's a challenge. Also, they recently did an upgrade that create a gap and we had to work through. Review collected by and hosted on G2.com.

Peace of mind when shipping orders against fraud Review collected by and hosted on G2.com.

Refunds can take a while, but they eventually get paid out Review collected by and hosted on G2.com.

I don't have to worry about fraud happening because they protect you from beginning to end. Ease of use, many features, it was very easy to setup. Review collected by and hosted on G2.com.

I haven't found anything yet. They were slow to respond to my emails at times Review collected by and hosted on G2.com.

SU SERVICIO PERSONALIZADO, Y ATENCIÓN INMEDIATA Review collected by and hosted on G2.com.

SU FACTURA DE PAGO POR EL SERVICIO NO SIRVE COMO COMPROBANTE FISCAL EN MEXICO, FUERA DE ESO TODO BIEN Review collected by and hosted on G2.com.

What I love most about ClearSale is its ability to strike a perfect balance between fraud prevention and customer satisfaction. Their proprietary algorithm and manual review process catch fraudulent transactions in their tracks, while their commitment to minimizing false declines ensures that genuine customers aren't inconvenienced. Review collected by and hosted on G2.com.

ClearSale's algorithm is not perfect, and it can sometimes flag legitimate orders as fraudulent. This can lead to unnecessary customer inconvenience and can also damage the merchant's reputation. Review collected by and hosted on G2.com.

One of my biggest worries when starting a business was fradulent transactions. Clearsale has given me peace of mind at a fraction of what I thought it would cost! Review collected by and hosted on G2.com.

Setup process took a little longer than expected. Review collected by and hosted on G2.com.

Their customer service. They are always very fast to reply to any inquiry or doubt. We all know that in ecomerce you might have doubts about certain purchases, and they always reply fast enough for us to sort them quickly. Plus, they are incredibly trustworthy. Review collected by and hosted on G2.com.

Honestly, there's nothing to dislike! The service is easy to use and smooth. Review collected by and hosted on G2.com.