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Webex Suite Reviews & Product Details

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Webex Suite Overview

What is Webex Suite?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

Webex Suite Details
Languages Supported
Arabic, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.

How do you position yourself against your competitors?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.


Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


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Overview Provided by:

Recent Webex Suite Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Effective Meeting tool by Cisco"
Webex Meetings is a nice tool for meetings & team collaboration virtually. It makes life easy to meet from anywhere. Video & Audio calls are very c...
RT
rajan t.Enterprise (> 1000 emp.)
5.0 out of 5
"Webex Best"
Webex Suite offers top-notch security, crystal-clear audio/video, AI-powered features (noise cancellation, real-time transcription), and seamless i...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Ease to use"
It's audio and video quality and it also a perfect for virtual meeting as I didn't face any kind of freez and crashes on it.
Security Badge
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0 people requested security information

Webex Suite Media

Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
Webex Suite Demo - Webex Messaging
Webex Messaging
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Video Reviews

18,326 Webex Suite Reviews

4.2 out of 5
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18,326 Webex Suite Reviews
4.2 out of 5
18,326 Webex Suite Reviews
4.2 out of 5

Webex Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Webex SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Omar K.
OK
Sales manager
Consumer Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex?

We use Webex in our organization to communicate with our peers. It helps us organize and create tasks and be able to connect with one another at ease. The app has a great easy interface and allows you to have a flow of communication within your company . You can share files, messages and even search back in history of the chat by using keywords. Review collected by and hosted on G2.com.

What do you dislike about Webex?

I notice Webex can help you communicate better within your team at work and allows you to be more transparent. There wasn't much downside of using Webex , the only thing is if you're using Webex and want to have the communication on other devices you must install the app on each device as this is not cloud based. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

It solves the problem of communication and connectivity, it allows you to get a hold of peers quicker for a more timely response . You can shoot a message and get your response immediately as where you would wait for an email reply if you opted to email your peers. Review collected by and hosted on G2.com.

Sameer P.
SP
Network Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Webex Suite?

The main thing i like most is that it can integrate with other tools which increases its overall efficiency. It is easy to use though it take time to learn due to vast features. it is highly scalable and customers can scale as per their need. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

Open Discussions in Webex Suite
Verified User
G2
JM
Logistics coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Webex: Webex Suite, Webex Interact, Webex Calling
What do you like best about Webex?

For me Webex Suite stands out for its simplicity, I enjoy the screen sharing functionality, the security features that bolster privacy and data management, the easy to navigate interface, and the audio and video quality that make meetings and video conferences really nice. Review collected by and hosted on G2.com.

What do you dislike about Webex?

Sometimes I need to update the program because almost always I lost my synced contacts, not sure why but it's rally sad every time that happen Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

I think in this program I have the opportunity to get connact all time with my coworkers and reduce the time taking some calls that really take time, I better send text msg, so I can say the comunications Review collected by and hosted on G2.com.

Robert Y.
RY
Network Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Webex: Webex Suite, Webex Webinars, Webex Calling
What do you like best about Webex?

The scaleability, ease of use and features the platform provides. We use WebEx 2-3 times a month for our monthly corporate meetings that has over 2-300 users logged in at a time. Review collected by and hosted on G2.com.

What do you dislike about Webex?

The main thing I don't like about WebEx is when they push out MAJOR updates to the GUI and don't give you a heads-up! I've been using their software for over 10 years now and still to do this day I can't share my screen and get rid of all toolbars and icons from the screen. Meaning the 2nd monitor (which is a projector in our main conference room) that I'm sharing in the meeting with our slide show always has a toolbar or icon in a way that I can't get rid of!!! Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Mass corporate video conferencing for our monthly corporate meetings that have over 300 users logged in simultaneously. Review collected by and hosted on G2.com.

Tierra L.
TL
Innovation Product Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Webex Suite?

With the WebEx app I'm able to take my meetings on the go with me. So then I don't have to have access to a computer I literally have the app on my phone. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Sometimes when I log into my WebEx app it tends to freeze when I'm trying to connect to a call that's the only downside it doesn't happen all the time. Review collected by and hosted on G2.com.

Recommendations to others considering Webex Suite:

Having the app on your work phone will definitely put your mind at ease if you're considering the WebEx app Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

WebEx app is helping me communicate with my colleagues and team. Especially when I'm not in the office and I'm on the go. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webex Suite?

I am now a hard user of webex for the last couple of month. Especially webex suite which is like a best friend of mine. Being a someone who take daily virtual meeting for clients, community and partners. Yes, webex is a super tool with a lot of features like integration, collaboration, audio and video quality which no other platforms are giving at this moment. I am using webex in both web, desktop and IOS. Giving a good customer experience. The tools interface is also so welcoming for new user Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Super happy with this software. Ofering what I need exactly for my virtual meetings, roundtables etc Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Yes, A lot of my problems are shared with Webex. I have now webex to solve my lagging audio and video while in an important meeting. As someone who conduct webinars this suite is my complete tool kit. Have integration with multiple platforms we use in our compamy which make s life so easy. Review collected by and hosted on G2.com.

Kunal S.
KS
Data Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Webex Suite?

I really like how easy Webex Suite is to use, and it has great features for online meetings and teamwork. It brings together things like video calls, messaging, and file sharing, making it a complete tool for staying connected with your team. The clear audio and video also make meetings smooth and enjoyable, helping everyone communicate better. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

I get frustrated with the occasional performance problems, especially when the connection becomes unstable during busy times. Also, some features feel a bit complicated and might need extra guidance or training for new users to make the most of them. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex Suite makes it easier for teams to work together from different places, which has been really helpful for us. It allows us to communicate well and connects easily with the other tools we use. The platform is simple to use and keeps our meetings productive while keeping our data safe. Overall, Webex Suite has made our work smoother and more efficient. Review collected by and hosted on G2.com.

RF
Sr Technical Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Webex Suite?

Webex Meeting is mostly using and like because of most of the time i am using for schedule meeting with team and virtually togather with diff location colleague for discussiing the on going project and implementation. Webex meeting is verly light and reliable colloboration solution. There is lots of features that Webex provides the event, meeting,whiteboard, vido/audio calling and slido. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

There is nothing to dislike but Webex App need high internet speed. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex App is cloud base solution and still i haven't face any kind of troubleshooting accept the login credential and webex desktop and mobile application update. Review collected by and hosted on G2.com.

Vivek S.
VS
Software developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Webex Suite?

webex suit is one of the best tool for video conferencings and meetings and higly sugested by me , the quality of audio and video is best and makes it good for even professional meetings , it offers wide of features like meetings , messaging, calling,polling and even whiteboard in one place only , in one of its version now it even integrated ai -powered featurs whih top noch and which makes it better from all other competitors of it .if you use it frequently daily you will get easily used to it and will realise hoe easily it can be implemented and integrated Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

things i dislike about webex is that for a new user its hard to understand as a beginner it will take quite a time to learn hoe to use it and implement it , even sometimes it shows lags and performs poor which creates frustations like in using whiteboard its not fully efficient ,and another thing is the cost which is quite high then other similar products in the market, Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

the webex suit is solving the problem of good virtual remote communication and meeting by providing good high-quality video conferencing solution with many different tools like whitboard screen sharing and also providing meeting like interface ,it allow me to conduct virtual meetings efficiently and which gives me ease of arranging meetings from my comfort,this saves my time enhances my productivity and makes it easier to connect to anyone from anywhere so the problem of arranging meetings remotely and efficiently is greatly solved by webex suit Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Webex Suite?

Webex Meetings is a nice tool for meetings & team collaboration virtually. It makes life easy to meet from anywhere. Video & Audio calls are very clear some time that's drags based on the users

Webex is an excellent place for teamwork, group tasks, and collaboration, Also this is a good tool for webinars without hassle, Also the recoding has the option to store in the cloud recording so we don't need to relay on our local storage

Overall very good collaboration tool Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

- Sudden disconnections

- Continues meeting kick off the Webex client & make our laptops become sluggish

- Webex expensive meeting collaboration compare to competitors Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

- Very good for team collaboration, especially during pandemics it helped really to connect everyone, Also presentations and conferences we can attend from anywhere..

- Also mobile client, that helps really to connect while driving to attend the team meeting and its easy to use Review collected by and hosted on G2.com.