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Webex Suite Reviews & Product Details

AB
University President
Higher Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Webex Suite?

Navigating the ever-changing landscape of education is a constant challenge as a university president. When the pandemic forced us to pivot to remote learning, the need for a reliable and user-friendly virtual communication platform became paramount. Thankfully, Webex stepped up to the plate and transformed the way we connect with our students, faculty, and staff.

One of Webex's greatest strengths is its ability to seamlessly integrate with existing university systems. Transitioning from traditional lectures to virtual sessions was surprisingly smooth. Professors familiar with PowerPoint felt right at home with Webex's presentation tools, while students enjoyed the ease of joining classes with a single click. The platform's ability to share screens, documents, and whiteboards fostered a surprisingly engaging online learning environment.

Webex's usefulness extends far beyond the virtual classroom. Committee meetings, department discussions, and even casual student interactions can all be facilitated through the platform. We've found the breakout room feature particularly useful for fostering smaller group discussions and project collaborations. This has helped maintain a sense of community even in a remote setting Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Nothing to dislike.serves our purposes to the core.

love it. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Perhaps the most heartwarming aspect of using Webex has been its ability to foster human connection. We've been able to host virtual town halls where students can voice their concerns and suggestions directly to me. Faculty can now hold virtual office hours, providing personalized guidance to students regardless of their location. These connections, though virtual, have helped maintain a sense of camaraderie and support within the university

It has not only helped us navigate the challenges of the pandemic but has also opened doors to new possibilities for collaboration and connection in the future of education Review collected by and hosted on G2.com.

Webex Suite Overview

What is Webex Suite?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

This product is included in:
Webex Suite Details
Product Website
Languages Supported
Arabic, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.

How do you position yourself against your competitors?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.


Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
732,292 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


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Overview Provided by:

Recent Webex Suite Reviews

AB
Adilson B.Enterprise (> 1000 emp.)
5.0 out of 5
"Tool always at hand"
The feature one single pane of glass is great. Is very useful here in my workplace specially to contact our suppliers which use exclusively webex.
GF
Gabriele F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable and feature-rich collaboration tool for remote teams"
What I like the most about Webex is how easy it was to get started. The setup didn’t take long, and it worked well across all the devices we use. W...
DM
Darius M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Webex review"
The ease of use when hosting and participating in meetings.

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18,340 out of 18,341 Total Reviews for Webex Suite

4.2 out of 5
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18,340 out of 18,341 Total Reviews for Webex Suite
4.2 out of 5
18,340 out of 18,341 Total Reviews for Webex Suite
4.2 out of 5

Webex Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Webex SuiteQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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GF
SOC Analyst Junior
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex Suite?

What I like the most about Webex is how easy it was to get started. The setup didn’t take long, and it worked well across all the devices we use. We use it almost daily, and it’s reliable—meetings run smoothly, and the tools for screen sharing and breakout rooms help keep everyone engaged. Also, whenever we've had questions, the customer support team was quick and helpful, which made a big difference for our team. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Sometimes it takes a little longer to load meetings, especially when using it on older laptops. And while the mobile app is great for quick calls, it doesn’t offer the full experience you get on desktop. It would be great to have more consistency between the two. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex helps us stay connected across different departments and with external clients, regardless of where we are. It solves the challenge of maintaining productive communication in a hybrid work environment. The ease of scheduling, hosting, and recording meetings saves us time and keeps projects moving forward without delays. Review collected by and hosted on G2.com.

NP
IT Analyst
Computer Hardware
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Webex Suite?

The best about the webex suite is how it brings everything together in one place, Its having all the tools you need to work- video calls teams chats file sharing and even calling - all in a single platfrom. It stands out because of

great vide and audio,super easy to use,top notche secuity,caollboartion features,works across devices,intgrates with what you are already using. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

It can be a bit heavy on resoucese and its inerface can fell cluttered or tricky for new users, The free version has limitations and the mobile app expeirence isn't always smooth. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

It solves the hassle of managing mutiple tools by bringing everything - meetings, messaging and file sharing - into one platform. it keeps communication smooth with high quality audio/video,boosts secuirty and works seamlessly across devices, making collaboartion easy, no matter where you are. Review collected by and hosted on G2.com.

OK
Sales manager
Consumer Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex?

We use Webex in our organization to communicate with our peers. It helps us organize and create tasks and be able to connect with one another at ease. The app has a great easy interface and allows you to have a flow of communication within your company . You can share files, messages and even search back in history of the chat by using keywords. Review collected by and hosted on G2.com.

What do you dislike about Webex?

I notice Webex can help you communicate better within your team at work and allows you to be more transparent. There wasn't much downside of using Webex , the only thing is if you're using Webex and want to have the communication on other devices you must install the app on each device as this is not cloud based. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

It solves the problem of communication and connectivity, it allows you to get a hold of peers quicker for a more timely response . You can shoot a message and get your response immediately as where you would wait for an email reply if you opted to email your peers. Review collected by and hosted on G2.com.

SP
Network Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Webex Suite?

The main thing i like most is that it can integrate with other tools which increases its overall efficiency. It is easy to use though it take time to learn due to vast features. it is highly scalable and customers can scale as per their need. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

VO
Lead IT Recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Products used within Webex: Webex Suite
What do you like best about Webex?

The best thing about Webex is easy to understand the it's features like connecting to the people and the customer support of the webex is vey fast Review collected by and hosted on G2.com.

What do you dislike about Webex?

Dislike about Webex when we have a good internet quality it will get work slowly. when the large meetings are going on it will run slowly. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

It solves the issues in a Quick Process. It is vey speed in connecting with Business peoples. and the best thing about Webex is easy to communicate when are in long distances. Review collected by and hosted on G2.com.

JM
Logistics coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Webex: Webex Suite, Webex Interact, Webex Calling
What do you like best about Webex?

For me Webex Suite stands out for its simplicity, I enjoy the screen sharing functionality, the security features that bolster privacy and data management, the easy to navigate interface, and the audio and video quality that make meetings and video conferences really nice. Review collected by and hosted on G2.com.

What do you dislike about Webex?

Sometimes I need to update the program because almost always I lost my synced contacts, not sure why but it's rally sad every time that happen Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

I think in this program I have the opportunity to get connact all time with my coworkers and reduce the time taking some calls that really take time, I better send text msg, so I can say the comunications Review collected by and hosted on G2.com.

RY
Network Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Webex: Webex Suite, Webex Webinars, Webex Calling
What do you like best about Webex?

The scaleability, ease of use and features the platform provides. We use WebEx 2-3 times a month for our monthly corporate meetings that has over 2-300 users logged in at a time. Review collected by and hosted on G2.com.

What do you dislike about Webex?

The main thing I don't like about WebEx is when they push out MAJOR updates to the GUI and don't give you a heads-up! I've been using their software for over 10 years now and still to do this day I can't share my screen and get rid of all toolbars and icons from the screen. Meaning the 2nd monitor (which is a projector in our main conference room) that I'm sharing in the meeting with our slide show always has a toolbar or icon in a way that I can't get rid of!!! Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Mass corporate video conferencing for our monthly corporate meetings that have over 300 users logged in simultaneously. Review collected by and hosted on G2.com.

JV
Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Webex: Webex Suite, Webex Calling
What do you like best about Webex?

1. Very easy to use and master the tool

2. One of the best tool for collaboration , setting meetings, recording meeting, white boarding

3. A must have tool for remote workers. Review collected by and hosted on G2.com.

What do you dislike about Webex?

The only downside I find is difficult to scroll through the chat messages seamlessly. Review collected by and hosted on G2.com.

What problems is Webex solving and how is that benefiting you?

Collaboration , Setting up meetings, recording meetings , Post meeting summarization , Catchup with the live meeting when you stepaway for some time, setting availability status Review collected by and hosted on G2.com.

TL
Innovation Product Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Webex Suite?

With the WebEx app I'm able to take my meetings on the go with me. So then I don't have to have access to a computer I literally have the app on my phone. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Sometimes when I log into my WebEx app it tends to freeze when I'm trying to connect to a call that's the only downside it doesn't happen all the time. Review collected by and hosted on G2.com.

Recommendations to others considering Webex Suite:

Having the app on your work phone will definitely put your mind at ease if you're considering the WebEx app Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

WebEx app is helping me communicate with my colleagues and team. Especially when I'm not in the office and I'm on the go. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webex Suite?

I am now a hard user of webex for the last couple of month. Especially webex suite which is like a best friend of mine. Being a someone who take daily virtual meeting for clients, community and partners. Yes, webex is a super tool with a lot of features like integration, collaboration, audio and video quality which no other platforms are giving at this moment. I am using webex in both web, desktop and IOS. Giving a good customer experience. The tools interface is also so welcoming for new user Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Super happy with this software. Ofering what I need exactly for my virtual meetings, roundtables etc Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Yes, A lot of my problems are shared with Webex. I have now webex to solve my lagging audio and video while in an important meeting. As someone who conduct webinars this suite is my complete tool kit. Have integration with multiple platforms we use in our compamy which make s life so easy. Review collected by and hosted on G2.com.