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Webex Suite Reviews & Product Details

DM
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex Suite?

The ease of use when hosting and participating in meetings. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

The login in can be a bit confusing if not authenticated properly. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

It helps to join meetings Review collected by and hosted on G2.com.

Webex Suite Overview

What is Webex Suite?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

This product is included in:
Webex Suite Details
Product Website
Languages Supported
Arabic, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)
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Product Description

Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.

How do you position yourself against your competitors?

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.


Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
731,248 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Phone
847-678-6600
Total Revenue (USD mm)
$49,301
Description

Cisco delivers intent-based networking across the branch, WAN, and cloud. We provide end-to-end security, automation, and analytics with award-winning services and support.


MD
Overview Provided by:

Recent Webex Suite Reviews

MM
Mark M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Webex is a great virtual meeting or webinar presentation tool."
We have several vendors that use the service and always found them to be consistent in quality and the ability to connect and have a meaningful exp...
GB
Gauri B.Enterprise (> 1000 emp.)
5.0 out of 5
"Great for live streaming and hosting"
The hosting feature. You can distinguish between the host and the presenters. You can also add co-hosts.
SN
sourav n.Enterprise (> 1000 emp.)
5.0 out of 5
"A Solid All-in-One Tool That Makes Remote Work Easier"
What really stands out about Webex Suite for me is how smooth everything feels when you're in the middle of a meeting. The video and audio quality ...

Webex Suite Media

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Video Reviews

18,346 Webex Suite Reviews

4.2 out of 5
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18,346 Webex Suite Reviews
4.2 out of 5
18,346 Webex Suite Reviews
4.2 out of 5

Webex Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
SN
FinCrime Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Webex Suite?

What really stands out about Webex Suite for me is how smooth everything feels when you're in the middle of a meeting. The video and audio quality have been consistently reliable — even when a few of us had weaker internet connections, it held up pretty well. I also appreciate little things like background noise removal and live captions. Those features have made a big difference during team meetings and client calls, especially when people are joining in from different environments.

The built-in messaging and file-sharing tools have helped reduce the need to constantly jump between different apps. I like being able to share a quick file or chat without leaving the platform. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

At first, it took a bit of effort to find my way around. The interface isn’t complicated, but some settings are buried a bit deeper than I’d prefer. Also, when using the mobile version during travel, I noticed a bit of lag in larger meetings — not a deal breaker, but something to be aware of if you rely heavily on your phone. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Since our team is split across multiple locations, Webex has been a central piece of our workflow. It’s helped us avoid miscommunication and keep things moving without long email threads. We use it for daily check-ins, brainstorming sessions, and even quick client presentations. Being able to do all that in one tool saves a lot of time and reduces the mental load of switching between platforms. Review collected by and hosted on G2.com.

GF
SOC Analyst Junior
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Webex Suite?

What I like the most about Webex is how easy it was to get started. The setup didn’t take long, and it worked well across all the devices we use. We use it almost daily, and it’s reliable—meetings run smoothly, and the tools for screen sharing and breakout rooms help keep everyone engaged. Also, whenever we've had questions, the customer support team was quick and helpful, which made a big difference for our team. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Sometimes it takes a little longer to load meetings, especially when using it on older laptops. And while the mobile app is great for quick calls, it doesn’t offer the full experience you get on desktop. It would be great to have more consistency between the two. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex helps us stay connected across different departments and with external clients, regardless of where we are. It solves the challenge of maintaining productive communication in a hybrid work environment. The ease of scheduling, hosting, and recording meetings saves us time and keeps projects moving forward without delays. Review collected by and hosted on G2.com.

NP
IT Analyst
Computer Hardware
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Webex Suite?

The best about the webex suite is how it brings everything together in one place, Its having all the tools you need to work- video calls teams chats file sharing and even calling - all in a single platfrom. It stands out because of

great vide and audio,super easy to use,top notche secuity,caollboartion features,works across devices,intgrates with what you are already using. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

It can be a bit heavy on resoucese and its inerface can fell cluttered or tricky for new users, The free version has limitations and the mobile app expeirence isn't always smooth. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

It solves the hassle of managing mutiple tools by bringing everything - meetings, messaging and file sharing - into one platform. it keeps communication smooth with high quality audio/video,boosts secuirty and works seamlessly across devices, making collaboartion easy, no matter where you are. Review collected by and hosted on G2.com.

SP
Network Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Webex Suite?

The main thing i like most is that it can integrate with other tools which increases its overall efficiency. It is easy to use though it take time to learn due to vast features. it is highly scalable and customers can scale as per their need. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

TL
Innovation Product Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Webex Suite?

With the WebEx app I'm able to take my meetings on the go with me. So then I don't have to have access to a computer I literally have the app on my phone. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Sometimes when I log into my WebEx app it tends to freeze when I'm trying to connect to a call that's the only downside it doesn't happen all the time. Review collected by and hosted on G2.com.

Recommendations to others considering Webex Suite:

Having the app on your work phone will definitely put your mind at ease if you're considering the WebEx app Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

WebEx app is helping me communicate with my colleagues and team. Especially when I'm not in the office and I'm on the go. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webex Suite?

I am now a hard user of webex for the last couple of month. Especially webex suite which is like a best friend of mine. Being a someone who take daily virtual meeting for clients, community and partners. Yes, webex is a super tool with a lot of features like integration, collaboration, audio and video quality which no other platforms are giving at this moment. I am using webex in both web, desktop and IOS. Giving a good customer experience. The tools interface is also so welcoming for new user Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Super happy with this software. Ofering what I need exactly for my virtual meetings, roundtables etc Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Yes, A lot of my problems are shared with Webex. I have now webex to solve my lagging audio and video while in an important meeting. As someone who conduct webinars this suite is my complete tool kit. Have integration with multiple platforms we use in our compamy which make s life so easy. Review collected by and hosted on G2.com.

JP
Business administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Webex Suite?

Webex suite is very helpful for communication and messaging because it includes a messaging platform that enables teams to communicate and collaborate effectively Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Sometimes Webex Suite use to have glitches or bugs that impact on my experience Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

It enables my remote teams to collaborate and communicate effectively, reducing feelings of isolation and improving productivity. Review collected by and hosted on G2.com.

KS
Data Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Webex Suite?

I really like how easy Webex Suite is to use, and it has great features for online meetings and teamwork. It brings together things like video calls, messaging, and file sharing, making it a complete tool for staying connected with your team. The clear audio and video also make meetings smooth and enjoyable, helping everyone communicate better. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

I get frustrated with the occasional performance problems, especially when the connection becomes unstable during busy times. Also, some features feel a bit complicated and might need extra guidance or training for new users to make the most of them. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex Suite makes it easier for teams to work together from different places, which has been really helpful for us. It allows us to communicate well and connects easily with the other tools we use. The platform is simple to use and keeps our meetings productive while keeping our data safe. Overall, Webex Suite has made our work smoother and more efficient. Review collected by and hosted on G2.com.

AB
Network & Security Architect
Wholesale
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Webex Suite?

The feature one single pane of glass is great. Is very useful here in my workplace specially to contact our suppliers which use exclusively webex. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

Seems not syncronizing with teams sometimes is not pairing. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Easily communicate with Cisco Community. Some suppliers just use webex. Review collected by and hosted on G2.com.

RF
Sr Technical Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Webex Suite?

Webex Meeting is mostly using and like because of most of the time i am using for schedule meeting with team and virtually togather with diff location colleague for discussiing the on going project and implementation. Webex meeting is verly light and reliable colloboration solution. There is lots of features that Webex provides the event, meeting,whiteboard, vido/audio calling and slido. Review collected by and hosted on G2.com.

What do you dislike about Webex Suite?

There is nothing to dislike but Webex App need high internet speed. Review collected by and hosted on G2.com.

What problems is Webex Suite solving and how is that benefiting you?

Webex App is cloud base solution and still i haven't face any kind of troubleshooting accept the login credential and webex desktop and mobile application update. Review collected by and hosted on G2.com.