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A Daily Lifesaver
Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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Cirrus is low cost and easy to integrate into Gmail. It was a great way for our company (start up) to make sure emails were logged into SalesForce. Review collected by and hosted on G2.com.
Cirrus didnt have functionality outside of attaching emails to lead/contact records in SFDC when we used it. Other companies offer email automation and tracking wich is very valuable. Review collected by and hosted on G2.com.
The sidepanel that resides in Gmail basically gives me all the data I need about a client I am communicating with. It also allows me to enter a new contact's information very quickly into Salesforce. Review collected by and hosted on G2.com.
There is not much to dislike to this point. I would like the E-mail tracking information to give me the time a message was read. Review collected by and hosted on G2.com.
Automation!!!!!!!! The sales force sync, the calendar chrome extension, seamlessley scheduling meetings, follow up tasks that automatically get synched in SF under that particular acccount, need I say more? Review collected by and hosted on G2.com.
the calendar chrome extension doesnt always sync over my meetings into sf, its a hit or miss, not really sure what is causing it as it is not consistent. Review collected by and hosted on G2.com.
Speed and efficiency and data quality ( from not having to copy and paste) when updating and adding information to Salesforce. Review collected by and hosted on G2.com.
There's is a noticeable slowdown when using the Chrome extension for Gmail. Review collected by and hosted on G2.com.
I love that Cirrus is integrated with Salesforce. So much of my day is figuring out a task list of to-do's, and with the SFDC integration, I know exactly which tasks are due which day so that I never lose track of my daily outreach. Review collected by and hosted on G2.com.
Sometime when Cirrus has to load up when looking at an email address or specific message, it can slow down the page loading. Review collected by and hosted on G2.com.
Not much the software is okay at best and it integrates well with Salesforce. Review collected by and hosted on G2.com.
It consistently shuts down, the software is really glitchy. Recently experience a lot of downtimes. Review collected by and hosted on G2.com.
Ironic that this review request is sent the day Cirrus Insight extension broke down on our whole team...
CI is super helpful in logging/tracking activities in Salesforce. Its Gmail and Google Calendar capabilities are exactly what we need, and the "follow up" functions to return messages to your inbox at a later point are essential to my work. Review collected by and hosted on G2.com.
However, the extension often reverts back to its old version, and requires an "upgrade" back to the current version, seemingly unprompted by user interaction with the extension. Each time it does this, it un-syncs our calendar and is just super inconvenient. And, as of this morning, it has "disappeared" from our entire team's G Suite - we are working with their IT support to figure out why.... Review collected by and hosted on G2.com.
Key sales info is brought into gmail. The ability to address account tasks, update opportunities direct from my email client is a fantastic time saver. Review collected by and hosted on G2.com.
Very little. The layout / design for when sharing what availability I have to meet is pretty poor. (See mix max for a better layout). This is an oft used feature but I use mix max just for this reason and would prefer it to be done via Cirrus Insight.
Another improvement suggestion would be to be able to send an email to someone via the insight bar but choose not to have that email automatically go into SF. Review collected by and hosted on G2.com.
The UI is excellent and while there is a lot of functionality and it can take a little while for a user to know precisely how to perform an operation like adding an Account or editing records, but CI has done a very good job at creating an intuitive and streamlined UI. Highly recommend. Review collected by and hosted on G2.com.
I'd like to see sync sets for Leads. Also I think the campaign feature could use some work Review collected by and hosted on G2.com.
I like that it my calendar syncs with salesforce and adds events to my accounts. I also love that I can schedule tasks right in my calendar so I don't forget to reach back out to a prospect and whatnot. Review collected by and hosted on G2.com.
I don't like how bulky the layout is. I feel like it takes a big chunk out of my email and I can't see an entire email. Review collected by and hosted on G2.com.
