Video Reviews
A Daily Lifesaver
Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
Log in to view review sentiment.
I like that it compiles a lot of tools and puts them in my hands as a salesperson. Review collected by and hosted on G2.com.
The interaction it has with salesforce is a little buggy. It doesn't auto-log things very well and when I'm on a long threaded email, I should only have to log the first one to the specific opportunity it's related to... not all 50 emails individually. Review collected by and hosted on G2.com.
I love the fact that I don't have to bounce back and forth from GMail to Salesforce in order to get my work done. Review collected by and hosted on G2.com.
Some things could be easier to work with, I've had a few "header" related problems with the side bar, but I found out that those were due to the Chrome theme I was using. Review collected by and hosted on G2.com.
We are a smaller company with only a few seats and we still get treated with exceptional customer service and attention. I really enjoy the Cirrus Gmail extension. I'm much more efficient with updating and adding leads and contacts. Review collected by and hosted on G2.com.
They are just launching Flight Plans, which both means they are able to create a platform that takes into account all the info other players in the market have done and they are just ironing out the kinks. Review collected by and hosted on G2.com.
A massive time-saver. I don't know why I waited so long to purchase a tool like this. We also picked Cirrus over Salesforce.com's tool for security reasons. Salesforce's app requires more expansive security privileges/access than Cirrus and that was the key factor that pushed us over the edge. Review collected by and hosted on G2.com.
I think the UI of the calendaring feature could be a little better, but I still use it multiple times a day with success. Review collected by and hosted on G2.com.
We like to archive important emails in SF.
~Cirrus ended the cut and paste from emails to SF accounts - saves time!
~The interface is very intuitive and integrated easily with our email system
~Cirrus is very quick to upgrade and integrate our specifc needs. Review collected by and hosted on G2.com.
Not much - it is much better than other products we tried. The other products we tried limited where we could store archived emials - Cirrus doesn't. Review collected by and hosted on G2.com.
I love the tracking of e-mails. It allows me to analyze which of my e-mails are most successful for getting opened and which links get clicked. It is also useful to know as soon as time sensitive e-mails are opened. I also really enjoy the one-click integration with SFDC. As our company says, if it isn't in salesforce, it didn't happen! Review collected by and hosted on G2.com.
The calendar availability functionality is tough to use and clunky with threads with multiple contacts involved. Review collected by and hosted on G2.com.
The ability to schedule meetings from email, inserting the email times directly into the email instead of having the suggested on a separate link and site. Review collected by and hosted on G2.com.
That when you add the times into the email, it was a little clunky and often disrupted the structure and format of the email body. Review collected by and hosted on G2.com.
Its a part of Gmail, and I can minimize it. Its much faster now vs. 2 years ago when it used to crash Chrome. Review collected by and hosted on G2.com.
It is started to get too expensive, so we're unable to fully utilize it for anything other than its basic functions (i.e. its too expensive to bring in custom objects and fields for all of our users). Also the UI for searching within Salesforce is complicated, and needs to be simplified. Doesn't work with Inbox by Gmail. Don't always know who opens the email (actually 99% of the time it says unknown). Review collected by and hosted on G2.com.
The emails populate quickly once you have it setup. Review collected by and hosted on G2.com.
It does not work well with chrome plugins. For example, using rapportive, and it will populate the previous person's name. It crashes a lot. Also when you are writing an email and try to save it to send later you cannot close email, you have to exist out of google and then it will save it as a draft. Review collected by and hosted on G2.com.
