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Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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When the platform actually works, it does an ok job of tracking emails and making it (sort of) easy to send email blasts. It syncs 2 ways with Salesforce which we found to be very useful. You can easily see the percentage of people who open emails that are sent from templates, which is very helpful for improving your email messaging. Review collected by and hosted on G2.com.
We've run into so many bugs while using this software, and unfortunately their support has been very slow or downright unhelpful. There were quite literally weeks where we couldn't get a support tech to follow up to our requests for updates on our issue, meaning our sales team was unable to do their job of sending emails - as a result, we were significantly limited in our ability to drive new revenue to our company during that time. Review collected by and hosted on G2.com.
I love the use of templates and the automatic SF sync. Review collected by and hosted on G2.com.
There are occasional blips where the template doesn't properly populate the information needed, but these are few and far between. Review collected by and hosted on G2.com.
Cirrus Insight makes tracking emails easy because it does the process for me. It keeps transparency within the company. Review collected by and hosted on G2.com.
I use Google Chrome and sometimes Cirrus Insight randomly disappears. I am not sure if this is related to Google or Cirrus or both. Review collected by and hosted on G2.com.
Quick, easy, and intuitive. As I inputted information, it let me through to next step automatically. Review collected by and hosted on G2.com.
Nothing, really. I just didn’t know about the Cirrus tool. Review collected by and hosted on G2.com.
Auto email flights and the ability to link to salesforce Review collected by and hosted on G2.com.
It doesn't actually auto link to salesforce you need to copy and paste a case number or type in a contact. Its inconsistent. Review collected by and hosted on G2.com.
the Salesforce integration is very helpful- one feature I didn't think about being so useful is color coding if contact is already in Salesforce or not Review collected by and hosted on G2.com.
I had a negative experience with a mail merge complaint, after two support calls and a screen share I was told their engineering team was on it but I never heard back and had to complete the mailing both delayed and manually Review collected by and hosted on G2.com.
This tools integrates smoothly and does not require the hours of configuration like e.g. the Lightning for Gmail Sync. Review collected by and hosted on G2.com.
It is not very cheap but values the spent money :-)
It forgets some selections e.g. made for google accounts which must not by synced. This should be more robust than a cookie. Review collected by and hosted on G2.com.
Cirrus Insight makes scheduling appointments and adding/updating contacts incredibly easy and fast. Review collected by and hosted on G2.com.
There is nothing that I dislike about Cirrus. Review collected by and hosted on G2.com.
I like the accessibility and the instructions are easy to follow when I have questions. Review collected by and hosted on G2.com.
Sometimes it's slow to connect, but generally speaking I don't have any dislikes. Review collected by and hosted on G2.com.
