Save to My Lists
Paid
Claimed
Optimized for quick response

Cirrus Insight Reviews & Product Details - Page 67

Cirrus Insight Overview

What is Cirrus Insight?

Cirrus Insight is a type of productivity and meeting automation solution designed to help users enhance their Salesforce experience by integrating seamlessly with Gmail and Outlook. This tool is specifically tailored for sales professionals, teams, and organizations looking to streamline their workflows, improve communication, and ultimately drive revenue growth. By automating various tasks and providing essential insights, Cirrus Insight allows users to focus on building relationships and closing deals rather than getting bogged down by administrative duties. Targeted primarily at sales teams and professionals, Cirrus Insight addresses the common challenges faced in managing customer relationships and sales processes. The platform is particularly beneficial for organizations that rely heavily on Salesforce for customer relationship management (CRM). Users can leverage Cirrus Insight to sync activity data automatically, ensuring that all interactions are recorded in Salesforce without manual input. This capability not only saves time but also minimizes the risk of errors, allowing sales teams to maintain accurate records and insights into customer engagement. One of the standout features of Cirrus Insight is its robust scheduling automation capabilities. Users can easily set up 1:1 meetings, share team availability, and match buyers with the appropriate staff based on personalized criteria. This eliminates the often cumbersome process of scheduling meetings, making it more efficient for both sales representatives and their clients. Furthermore, the tool's integration with email platforms allows users to send personalized emails at scale and track interactions directly from their inbox, enhancing communication and follow-up efforts. Additionally, Cirrus Insight harnesses the power of artificial intelligence to automate prospect and customer research. This feature equips users with valuable information before meetings, enabling them to engage in high-value conversations that can lead to successful outcomes. By providing insights into customer behavior and preferences, Cirrus Insight empowers sales professionals to tailor their approach and make informed decisions that drive sales performance. With over 50,000 active users worldwide since its founding in 2011, Cirrus Insight continues to support organizations in their quest for efficiency and growth. By offering a comprehensive suite of tools that enhance productivity and streamline communication, Cirrus Insight stands out as a vital resource for sales teams looking to maximize their effectiveness and drive results.

Cirrus Insight Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Sync Salesforce with Gmail, Outlook, Office 365, or mobile. Immediately see valuable lead and contact information from your inbox.

How do you position yourself against your competitors?

For the past 5 years, we've been fortunate enough to work with over 5,000 organizations. They've left us 1,500+ kind reviews on the AppExchange, many of which reflect on their onboarding experience.

In short, we truly believe that our time-tested technology and customer support separate us from competitors. Don't take it from us though, see for yourself what people are saying on the Salesforce AppExchange.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,280 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Phone
(949) 232-0959
Description

Cirrus Insight provides Salesforce integration tools, allowing businesses to seamlessly integrate their email and calendar systems with Salesforce for improved sales productivity.


RO
Overview Provided by:

Recent Cirrus Insight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"I use it because it was here before my position"
It logs my activity to Salesforce most of the time
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Overall great concept"
The convenience of calendar sync is really helpful. I feel that my time is put into better use by eliminating that extra step when managing appoint...
Julie A.
JA
Julie A.Small-Business (50 or fewer emp.)
0.0 out of 5
"A Lesson in How Not to Treat Loyal Customers"
I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it a...
Security Badge
Cirrus Insight Security
Get security information from Cirrus Insight to help you buy the right software. View Security Information
Cirrus Insight security information includes:
SOC 2 (System and Organization Controls 2)

Cirrus Insight Media

Cirrus Insight Demo - Meetings Drive Revenue
Meetings Drive Revenue, Make Every Meeting Count.
Cirrus Insight Demo - Features Overview
Cirrus Insight has a robust set of Salesforce productivity and meeting automation tools to help your team drive revenue.
Cirrus Insight Demo - Smart Scheduler
Smart Scheduler allows you to intelligently match customers with staff based on personalization criteria, availability, and utilization.
Cirrus Insight Demo - Personal & Team Scheduling
Share combined team availability with one link and eliminate back-and-forth emails with Cirrus Insight.
Cirrus Insight Demo - Salesforce Sync
Effortlessly sync all of your sales activity data to Salesforce without leaving your inbox.
Cirrus Insight Demo - Meeting AI
Automate prospect and customer research to ensure you are prepared to have high-value interactions that drive revenue.
Cirrus Insight Overview
Play Cirrus Insight Video
Cirrus Insight Overview
Salesforce Sync Explained
Play Cirrus Insight Video
Salesforce Sync Explained
Meeting AI Live Demo
Play Cirrus Insight Video
Meeting AI Live Demo

Official Interactive Demo

Cirrus Insight demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Cirrus Insight community
Have you used Cirrus Insight before?
Yes

Video Reviews

1,486 Cirrus Insight Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,486 Cirrus Insight Reviews
4.2 out of 5
1,486 Cirrus Insight Reviews
4.2 out of 5

Cirrus Insight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cirrus InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I like the simplicity of being able to use it to track opens, clicks, and quickly log everything in Salesforce. Combine that with being able to keep track of tasks all inside my gmail and this is a great tool. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Takes some getting use to for more advanced salesforce admin. Things like calendar sync and logging events with custom subtypes can take a while to make sure Sales Reps are duplicating calls inside account records. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

We use it to minimize the burden of SFDC admin. It's always a good sign when if something gets disconnected (gmail update or plugin issues/normal stuff) that I hear about it from every rep immediately. Not having to think about logging calls/emails/tasks really increases productivity. Review collected by and hosted on G2.com.

RJ
Biomedical Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The fact that it is integrated with salesforce . Setting appointments for clients Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometime the system goes down or dosent track emails properly. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

tracking emails is a great option whenever you are dealing with difficult clients Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Tracking our customers emails,

linking account to emails

updating sales reviews Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The tool is powerful and helps team stay organized. It's nice to be able to access data in SFDC and also in gmail without having to log in to SFDC. The team cares about product releases and is pretty consistent with rolling out new features. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

When the tool disconnects from SFDC it can cause friction for the team. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

We're trying to streamline our sales process. We're also looking for trends in data and trying to understand how effectively the sales team is working leads. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Everything gets recorded in SalesForce and makes tracking a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Makes my computer a little slow at times. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Please work on something that does not make the system slow. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Tracking, better recording of work. It helps save a lot of time searching emails as everything is added to SalesForce at first place. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

When its working well, I really appreciate the Email & Calendar syncing in SalesForce. The side bar is also helpful for searching for contacts. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I have had a few repetitive issues. I've worked with their helpdesk to get resolved but then they come back. I have to refresh Cirrus Insights because email & calendar syncing will stop working. Get a lot of error messages in red box at top of the screen. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Tracking activities in SalesForce primarily, allows me to do so more efficiently. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Easy integration with Gmail. The Customer Service team has always been very responsiveness. Ability to edit salesforce records, opportunities, etc from gmail window is extremely helpful and improves rep time management. The calendar feature is extremely easy to use and very beneficial to schedule meetings without the back and forth. The templates/campaigns help my team reach larger numbers of prospects with approved messaging. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I am not able to add products to opportunities from the side panel in Gmail. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Rep efficiency, productivity and use of time. Review collected by and hosted on G2.com.

EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Tracking email opens and linkin email to Salesforce deals Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes side bar refresh is slow and the info is not linked to current info in email. This creates confusion and I tend not to use the side bar functioanlity Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Connecting and tracking emails Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I really like the Book Meeting feature. It eliminates a lot of needless back and forth. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Cirrus seems to slow down gmail. Also, I use Cirrus for work, but it keeps re-activating itself on my personal email account. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

For a small org, it can be pricey, so make sure you invest in user training. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Scheduling meetings is accomplished with less back and forth.

More organizational knowledge is getting recorded in Salesforce (our central data repository) rather than being siloed in individual email accounts. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I like that you are able to see who has opened your emails - its very convenient Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes Cirrus has bugs and it does not allow me to see certain things Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I am able to see when my customers open the email to know they are actually getting them. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

integration with sales force

agenda with sharing slots available to set a meeting with a contact via email Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

nothing i pretty much like the tool, i am using for 3 months now, and very happy so far Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

to automate sales, for any type of company Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

save time Review collected by and hosted on G2.com.