Video Reviews
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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The autosave feature that syncs and logs emails into Salesforce. Review collected by and hosted on G2.com.
My only personal issue is that occasionally Cirrus Insights double saves the email into Salesforce. However, I would rather have 2 identical tasks saved rather than none at all. Review collected by and hosted on G2.com.
The templates are great and are even better when the connection to SalesForce works and fills in the info for you. Review collected by and hosted on G2.com.
Sometimes the contact info and details from SF that it's supposed to bring in when using templates built for that for a specific customer doesn't always work. It could be something that I am missing, but it is not always apparent. Review collected by and hosted on G2.com.
The Task links save a ton of time to keep me current with details that cannot be forgotten Review collected by and hosted on G2.com.
Occasionally performance will suffer when processing multiple entries in a row. Review collected by and hosted on G2.com.
I love being able to view the Salesforce contact record of each person I am in email communication with, without leaving my Gmail. Our work processes are much more streamlined with this product. Review collected by and hosted on G2.com.
It takes several tries before it downloads into my users' email platforms. It's a quirk we've never been able to figure out. Review collected by and hosted on G2.com.
The ability to update activity in real time. Priceless for keeping track of the activity that leads to closed business. Review collected by and hosted on G2.com.
Sometimes I have to update the application when the features I really like, such as auto-dialing from the contact, or using the templates to create emails fail due to some reason. Review collected by and hosted on G2.com.
- Saves time
- Easy to add email chains to Salesforce
- Easy to add create contacts in Salesforce
- Nice to have ability to view tasks in email inbox
- Good customer service Review collected by and hosted on G2.com.
- Sometimes buggy & crashes when using Outlook vs. Gmail
- Cannot use online appointment scheduling with Outlook
- Trouble syncing calendar Review collected by and hosted on G2.com.
I really like that cirrus insight automatically records email correspondence into salesforce. This saves a lot of time and energy. Review collected by and hosted on G2.com.
It seems as though cirrus insight logs out very frequently. It's not ideal to have to log back in periodically. Review collected by and hosted on G2.com.
I love that I can keep track of my emails within Salesforce with a simple click. Also the ability to customize and search in salesforce from Cirrus is very helpful. Review collected by and hosted on G2.com.
Nada, I have been happy with my use so far. There really hasn't been anything that I have disliked other than the fact that I am personally so busy that I have not had the time to explore and do all that I'm sure I can do. Review collected by and hosted on G2.com.