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Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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A few clicks of my mouse and all my activities show up in Salesforce! Not sure what everyone else uses this application for but for me it works as an extension from Outlook. My company uses Salesforce where we can track sales activities and prior to Zynbit, the process of doing that was so unrealistically tedious; Zynbit makes it much easier. Review collected by and hosted on G2.com.
The only thing I could say (and I am not even sure if this would be considered a dislike) there is SO much you can do with this extension. You can add contacts into Salesforce, pull up opportunities, file emails into Salesforce. The list goes on! That being said, because you have so many functions you could utilize, the menu looks cluttered at times and sometimes I forget where certain buttons reside! Review collected by and hosted on G2.com.
The ability to link up my emails to my sales force account saves me LOADS of time! Review collected by and hosted on G2.com.
Sometimes the email I am writing will connect to a current email I have opened, then I have to manually connect it to the proper person. Review collected by and hosted on G2.com.
I like that Cirrus works behind the scenes and automatically logs my email communications- I can easily refer back to my sfdc instance and review my last communications with the customer. In the past, I would have to search through my emails and it would be time consuming. Review collected by and hosted on G2.com.
I dislike to side panel of Cirrus in my Gmail. It can be minimized but at times it reappears and I cannot view the side panel preview of my email. Review collected by and hosted on G2.com.
We were able to get it for a good rate. It has a OK calendar integration, does email tracking, and has flight plans.Very basic but gets the job done. Review collected by and hosted on G2.com.
Real notifications don't seem real time. The alerts do not seem to work all the time. Many times, it would adjust settings on its own and we wouldn't know why. Review collected by and hosted on G2.com.
Allows for customers to schedule themselves on my calendar via email and syncs all my emails to my Salesforce accounts for easy tracking. Review collected by and hosted on G2.com.
Takes up a lot of my gmail screen and slows down both sending and receiving emails Review collected by and hosted on G2.com.
The Salesforce integration makes this product super helpful for my day to day work. Review collected by and hosted on G2.com.
The setup is fairly confusing. When going through the initial setup I wasn’t sure what many of the items were referring to. Review collected by and hosted on G2.com.
Not only is the ability to log emails directly into Salesforce a worthy utility, but the ability to track engagement makes a huge difference in how I approach my communication with customers. Review collected by and hosted on G2.com.
The one thing that could work better is that when associating contacts to an email, if I navigate out of the draft the association is lost meaning I have to do it all over again which defeats the purpose. Review collected by and hosted on G2.com.
I like it is pretty fast and simple to set up a reminder task. I also like the comment box that allows you to write the exact reminder. Review collected by and hosted on G2.com.
I do not like that many times it is automatically desynchronized from the email. Review collected by and hosted on G2.com.
