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Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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Cirrus gives valuable insight in to email tracking and makes salesforce updates a breeze. It has been most helpful in knowing who opens my emails. It's fun and now. They even make taking a survey interesting! Review collected by and hosted on G2.com.
The integration disconnects often and requires me to pay attention to re-log in - this has led to some issues in tracking email activity that I had to search back for. Since it's not easy to pay attention to, sometimes a week's worth of emails went untracked in salesforce. It would be nice to be able to just set it and forget it. Review collected by and hosted on G2.com.
Seamless syncing of email Inbox as well as the Contacts helps accelerate the business deals. Sending out a small batch of emails under cirrus campaigns is very helpful for tracking the success of it. Review collected by and hosted on G2.com.
sometimes, their releases will break the existing functionality. Regression testing is required. Review collected by and hosted on G2.com.
salesforce integration, follow up tool, email tracking Review collected by and hosted on G2.com.
The follow up feature which I use a lot can be a little quirky at times and show a different follow up date then what I selected, but I have found that even with the wrong date shown (when hovering over the button) it reminds you on the correct day I selected Review collected by and hosted on G2.com.
I like how Cirrus tracks my emails for me when communicating with my customers, it saves a lot of time and energy on my part Review collected by and hosted on G2.com.
I do not like when Cirrus signs me out for now reason and I have to uninstall and reinstall the extension on my computer - very frustrating. Review collected by and hosted on G2.com.
The upsides are the templates and the statistics that Cirrus records Review collected by and hosted on G2.com.
It makes my email be realyl slow. it lags and slows down my whole computer Review collected by and hosted on G2.com.
Being able to sync my activities right from my mailbox to my CRM. That is time-saving tool and every person with a busy schedule should be utilizing it. Apart from that, I also love the fact that I can create tasks for my CRM or "return to mailbox" (I love this), create account/contacts/leads/etc right from my mailbox. Review collected by and hosted on G2.com.
1) It hangs up a lot sometimes. We are dependent on it for our day-to-day and when it doesn't work, it creates chaos. But it's a technology and there will always be bugs. Support team helps but sometimes it takes forever which I dislike. One of my co-worker is experiencing the same at the moment.
2) Not a lot of resources available to help us with different features. For example, I have no idea what the flight plans are and I am sure I could use them but I could not find good resources. Luckily, we have a session with Cirrus soon so we should learn more. Review collected by and hosted on G2.com.
I find that the ability to track emails is the biggest competitive advantage. I check the ratio in which prospects open emails and then see if they have clicked on any of my links. Review collected by and hosted on G2.com.
It often detaches from my google chrome extensions. So when this happens I have to remove and add the extension again. Review collected by and hosted on G2.com.
the ability to set email follow ups has completely changed my ability to keep up with my heavy client load Review collected by and hosted on G2.com.
sometimes i get a cirrus reminder but the original email is missing so there is no information that allows me to figure out who i need to follow up with. also get logged out frequently and have to reconnect through salesforce. I would prefer have cirrus always connected to my emails Review collected by and hosted on G2.com.
I love being able to track emails, easily schedule meetings, and create email templates. Review collected by and hosted on G2.com.
Sometimes the interface can be a bit clunky. Review collected by and hosted on G2.com.
Easy to use, provides access to multiple object classes in SFDC allowing us to log activity where it matters Review collected by and hosted on G2.com.
Small issues— having to re-authenticate more frequently than we would like. Overall, it’s been a great platform. Review collected by and hosted on G2.com.
