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A Daily Lifesaver
Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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The activity tracking is my favorite feature. It allows me to prioritize who I should be following up with based on who is or is not opening my emails. Review collected by and hosted on G2.com.
Building campaigns can be a little clunky. I would like a way to seamlessly build email lists to drop into the campaign. Review collected by and hosted on G2.com.
I love the seamless integration with sales force. it allows me to utilize both softwares without worrying about the confusion that sometimes exists when platforms can't speak to each other. Review collected by and hosted on G2.com.
I wish there was a feature that allowed users to see who specifically opened and email when multiple people are included in the "to" section. Review collected by and hosted on G2.com.
Obviously a cool tool to use to track if a client is reading your emails/links with CRM platforms and provides activity notes Review collected by and hosted on G2.com.
There are a ton of issues and doesn't really run as smoothly as I'd like. It always has an error synching with Salesforce. Review collected by and hosted on G2.com.
My favorite part about using Cirrus so far is that I get a quick snapshot overview of the accounts I am communicating with. Review collected by and hosted on G2.com.
The one thing I would like to see more of is more customization. It would also be nice if it could integrate with Dialpad so if i am receiving a call then some quick insights could pop up on the screen. Review collected by and hosted on G2.com.
Activity logging to salesforce - great to help manage proactive and reactive casework Review collected by and hosted on G2.com.
Cirrus often logs in/out of my Gmail and disappears pretty frequently Review collected by and hosted on G2.com.
The notifications when someone opens/clicks a link in my emails are very helpful and extremely useful Review collected by and hosted on G2.com.
the google plug in tends to disappear every few days. I continuously need to uninstall then reinstall Cirrus in order to get it back up and running Review collected by and hosted on G2.com.
I like that Cirrus allows you to automatically connect your email to your CRM. We use Salesforce, and this comes in very handy as it cuts down on the time spent with double documentation.
Review collected by and hosted on G2.com.
Because Cirrus is a acting as a third party software there are times where the connections between Gmail, Salesforce , and Cirrus can get disconnected and can cause issues.
Also the campaigns feature is something that could be improved. Many times errors occur while generating the campaigns, and it's not immediately specific what the error is, causing the user to have to start the campaign over. Review collected by and hosted on G2.com.
I like how quick Chat Support works to help with resolving issues. Review collected by and hosted on G2.com.
I don't like when the Development team takes an extremely long time to resolve an issue. Review collected by and hosted on G2.com.
I like the fact I know when customers open my emails and also not having to archive emails to my CRM makes my life a joy! Review collected by and hosted on G2.com.
everything seems great, I am fairly new to it but its been great. I did have it disappear on me once, I just shut down gmail and restarted and it was back. Review collected by and hosted on G2.com.
