Cirrus Insight Reviews & Product Details - Page 46

I like the email tracking feature. Knowing who actually opened my emails and who didnt and seeing an overall percentage Review collected by and hosted on G2.com.

Calendar is a little tricky, I stick to google Review collected by and hosted on G2.com.

We had been working with a system that just simply could not meet our functionality requirements. Switching to Cirrus Insight has immediately given us the visibility and workflow management functions we were lacking. I love being able to track all of my tasks directly through e-mail, rather than having to go to multiple places and log various activities. The ability to sync directly with Salesforce is a must in sales and business development and is instrumental in how we operate. Review collected by and hosted on G2.com.

There are quite a bit more disruptions in the sync than I'd like - I'll get emails pretty frequently (I'm an admin) that one or more members on my team has an email or calendar sync that isn't working - or that the Salesforce integration has been disrupted. I also wish there were analytics in regards to flight plans as part of Cirrus Analytics, as that is the primary way we are prospecting. Other than that, I think just the lack of formatting tools when creating a template/flight plan and the inability to utilize videos in attach.io are cons of the tool. Review collected by and hosted on G2.com.

The seamless integration with GMAIL and Salesforce makes tracking your activity in one place super easy. Review collected by and hosted on G2.com.

Not sure if it's tracking me reopening an email as an 'open'. Review collected by and hosted on G2.com.

I love the fact that I can link it up to Salesforce. It's such a big help knowing if someone I sent an email to opens it or not. Review collected by and hosted on G2.com.

Honestly, I haven't found anything I dislike yet about it. Review collected by and hosted on G2.com.

Being able to immediately and accurately accesses student record has exceeded customer expectations. Cirrus has changed the way that I do my job. Review collected by and hosted on G2.com.

I wish their we more accessible tutorials. Review collected by and hosted on G2.com.

I love that it shows you how many clicks and opens you have on an email - very informathad activity ive with that and it helps me figure out what I'm going to say in my next call to them. I've had pretty good success calling people back that Cirrus has showed me had activity on it Review collected by and hosted on G2.com.

It's a little to large on the screen and it takes up more space than I would like it to. Review collected by and hosted on G2.com.

Cirrus Insite is integrated with Salesforce and makes email/documentation very efficient. I don't have copy/paste and instead simply click, choose and voila...emails are correctly merged in Salesforce. Adding, Tracking and Following Up are now so much more efficient now. Upcoming Activities are a fantastic way of seeing at a glance what is on the horizon. I've actually circumvented a few issues with this feature. I'm so glad I can do half of my documentation in Cirrus Insite instead of constantly jumping back into Salesforce. Review collected by and hosted on G2.com.

Sometime, though not as much recently, contact names cannot be found. I have discovered that the more a contact is used the better the searches have become. Review collected by and hosted on G2.com.

I love how easy it is to use- I can add new contacts and leads directly from emails and all my emails get auto-tracked and synced with Salesforce. Really helps make sure all comms are tracked. Review collected by and hosted on G2.com.

There is not much I do not like- sometimes Cirrus is able to auto pull contact info for contacts to add them to Salesforce. But I believe this is based on how the sender has configured their email. Review collected by and hosted on G2.com.

Lots of cool features like email open, link and attachment tracking; appointment scheduling; and integration with salesfoce.com, Office 365 and GMail. We were reviewing Cirrus Insight as an alternative to Salesforce Inbox which only has basic email tracking. Review collected by and hosted on G2.com.

In our experience, Cirrus Insight software was extremely buggy. Within minutes of our initial setup we experienced our first of at least two bugs. Though our AE tried to help, support was almost non-existent. They probably have a lot of users with similar issues. I'm not sure whether my experience with Cirrus Insight is the norm, but I have to wonder how they get such glowing reviews from some users. Review collected by and hosted on G2.com.

The fact that I can not only attach emails to records but also create new leads or contacts is a game changer for sure. There is also an add-on for using email marketing called Flight Path. Although I don't use it personally, my company does and I have yet to hear a complaint about it. Cirrus Insight is by far the best product on the market. In fact Salesforce used this product for a long time until they created Salesforce Inbox which is definitely an inferior product. I would not use any other product except Cirrus Insight since it works with both Outlook and Gmail. Review collected by and hosted on G2.com.

Cirrus is supposed to automatically log emails. However, it does struggle to do this when it comes to a custom object in Salesforce. It does log really well to standard objects but I utilize a custom project object and I have to manually attach it most times. Review collected by and hosted on G2.com.