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Cirrus Insight Reviews & Product Details - Page 43

Cirrus Insight Overview

What is Cirrus Insight?

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are able to automatically sync all activity data to Salesforce, send personalized emails at scale, and track email interactions directly from their inbox. Cirrus Insight even eliminates scheduling friction with a complete arsenal of scheduling automation features; from 1:1 meetings, to sharing your combined team's availability, to intelligently matching buyers with staff based on personalization criteria, booking meetings has never been easier. In addition, Cirrus Insight leverages AI to automate prospect and customer research, ensuring users are fully prepared for every meeting, allowing them to focus on high-value conversations that drive closed deals.Founded in 2011, Cirrus Insight is proudly supporting over 50,000 active users across the globe in their efforts to drive revenue and growth. To learn more, visit cirrusinsight.com.

Cirrus Insight Details
Product Website
Languages Supported
English
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Product Description

Sync Salesforce with Gmail, Outlook, Office 365, or mobile. Immediately see valuable lead and contact information from your inbox.

How do you position yourself against your competitors?

For the past 5 years, we've been fortunate enough to work with over 5,000 organizations. They've left us 1,500+ kind reviews on the AppExchange, many of which reflect on their onboarding experience.

In short, we truly believe that our time-tested technology and customer support separate us from competitors. Don't take it from us though, see for yourself what people are saying on the Salesforce AppExchange.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,279 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Phone
(949) 232-0959
Description

Cirrus Insight provides Salesforce integration tools, allowing businesses to seamlessly integrate their email and calendar systems with Salesforce for improved sales productivity.


RO
Overview Provided by:

Recent Cirrus Insight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"I use it because it was here before my position"
It logs my activity to Salesforce most of the time
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Overall great concept"
The convenience of calendar sync is really helpful. I feel that my time is put into better use by eliminating that extra step when managing appoint...
Julie A.
JA
Julie A.Small-Business (50 or fewer emp.)
0.0 out of 5
"A Lesson in How Not to Treat Loyal Customers"
I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it a...
Security Badge
Cirrus Insight Security
Get security information from Cirrus Insight to help you buy the right software. View Security Information
Cirrus Insight security information includes:
SOC 2 (System and Organization Controls 2)

Cirrus Insight Media

Cirrus Insight Demo - Meetings Drive Revenue
Meetings Drive Revenue, Make Every Meeting Count.
Cirrus Insight Demo - Features Overview
Cirrus Insight has a robust set of Salesforce productivity and meeting automation tools to help your team drive revenue.
Cirrus Insight Demo - Smart Scheduler
Smart Scheduler allows you to intelligently match customers with staff based on personalization criteria, availability, and utilization.
Cirrus Insight Demo - Personal & Team Scheduling
Share combined team availability with one link and eliminate back-and-forth emails with Cirrus Insight.
Cirrus Insight Demo - Salesforce Sync
Effortlessly sync all of your sales activity data to Salesforce without leaving your inbox.
Cirrus Insight Demo - Meeting AI
Automate prospect and customer research to ensure you are prepared to have high-value interactions that drive revenue.
Cirrus Insight Overview
Play Cirrus Insight Video
Cirrus Insight Overview
Salesforce Sync Explained
Play Cirrus Insight Video
Salesforce Sync Explained
Meeting AI Live Demo
Play Cirrus Insight Video
Meeting AI Live Demo

Official Interactive Demo

Cirrus Insight demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Cirrus Insight community
Have you used Cirrus Insight before?
Yes

Video Reviews

1,486 Cirrus Insight Reviews

4.2 out of 5
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1,486 Cirrus Insight Reviews
4.2 out of 5
1,486 Cirrus Insight Reviews
4.2 out of 5

Cirrus Insight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cirrus InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Flávia O.
FO
Review Operations Specialist
Publishing
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Cirrus is a great tool to complement the daily usage of email as a work tool. The follow-up setting in particular is a simple and easy to use function to ensure important queries are reviewed in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Setting different users for the same inbox can be tricky, with follow-ups and reminder not always syncing to right user profile. The settings can be unclear as to how the email sync can be adjusted. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I now rely almost entirely on Cirrus to help me keep track of my emails and responses, and to follow-up appropriately on on-going queries. Review collected by and hosted on G2.com.

Aaron G.
AG
Associate Project Manager
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I love the tracking features and the ability to utilize templates that pull critical information from Salesforce. I am overall impressed Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I wish I was able to delete templates that I create. Cirus is working on this so that is a plus. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

The ability to see who has opened my emails is critical, especially when you are in project management roles. Review collected by and hosted on G2.com.

Jeremy B.
JB
Finance & Systems Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Their constant innovation and commitment to customer service. We were early adopters and yet they never take our business for granted despite our modest implementation. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

The only downside is Currus is subject to the woes of Google chrome and Gmail, requiring Cirrus to update the code to conform to the changes that chrome is doing. They handle it well, but sometimes a refresh is needed. Also Cirrus can be conflicted by other extensions, which is sometimes not easy to diagnose. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Prior to Cirrus, our email and are Salesforce data for independent silos. Today they connect interchangeably oh, and we have grown with Cirrus' evolution.

We now use email templates, which overcomes the attachment size limitations when sending email out of Salesforce (in this example, sales invoices and Quality documsntation). Review collected by and hosted on G2.com.

Alixandria T.
AT
Business Account Specialist
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

It is efficient for sure. I like how I can reference emails in my crm without having to manually log. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Seems to be many system errors. Additionally, it takes up too much space in my gmail. I feel i lose email visibility with lost space for really no good reason. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Not having to manually log emails. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I already have dual computer screens, but insight allows me to stay put in email on one and have docs open on the other, without bouncing back and forth between open tabs online Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Occasionally there seems to be a connection issue and the "quick add" feature and others don't communicate with my Salesforce account Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

If it's available to you, take advantage of it. The learning curve is small, you'll be up/running quickly and it will streamline the communication process to your CRM. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I'm saving time, and it makes the CRM process less clunky Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Cirrus Insight helps our sales team keep track of their email so they never miss a correspondence. They are able to focus less on operations between their email and Salesforce and more on what they do best - SELL. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Lack of customization with email templates. The email tracking isn't completely accurate. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Just do it! Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Seamlessly logging emails from gmail into Salesforce. The Sales team love it and are able to keep track of their email logs which helps with a long sales cycle. Review collected by and hosted on G2.com.

Christine B.
CB
Director of Client Service, CBP, Travel & Tourism
Market Research
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Email tracking and 'Send & Add' to Salesforce Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

There are features I don't use but nothing I'd say I dislike. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Huge benefit to workflow for me, not having to manually enter notes in or push emails to salesforce. Also very helpful to have email tracking to guide prospecting email process- easy to compare success of different types of emails. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

It tracks all emails, which is great. Auto populates contacts and ties it to SF- also great! Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

It goes down, I don't know I"m not logging emails. Resetting its connections is clunky. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Tracking emails for activities. When it works, it works well. And connects everything back to an internalized system (SF) which I appreciate. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Easy setup and SF integration. Features such as tracking, templates, reminders, and more have made sales productivity a breeze. If you are looking for support in efficiency and productivity when it comes to Gmail, this is your go-to plug-in. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Nothing to really dislike, only perhaps a few hiccups here and there with logging emails and integration, but overall an excellent plug-in worthwhile to explore. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

One of the best, cost-effective sales enablement platforms out there. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Some issues here and there with logging in emails in SF. Organization and better follow-up with prospects. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
EL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Cirrus Insight?

now the best service for me is email tracking. is good for the organization use this software because is most easy for work a client in differents aspects. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

un poco complejo en algunas applicaciones. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

lo recomiendo aunque si me parece un software un poco caro. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

know a diferents clients excuses about emails, etc Review collected by and hosted on G2.com.