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1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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I love the fact that after I send an email which gets automatically loaded into Salesforce, I can tell not only if the email was opened, but it also tells how many times it's been opened. I also really like being able to have a customer or prospect click on a meeting and it fill both of our calendars. Review collected by and hosted on G2.com.
There's no formal training, but it's super easy to use Review collected by and hosted on G2.com.
Cirrus has a lot of great features when it comes to sales and outreach tracking. It syncs with salesforce which is great and it allows you to set reminders for yourself when you need to follow up with clients. That feature is a bit manual, unfortunately, but good nonetheless. Review collected by and hosted on G2.com.
Cirrus slows down gmail A LOT. I had to uninstall a few times because I was having difficulties simply typing an email (big lag). Their team was helpful and able to provide some solutions, but it was challenging. There are also some issues with salesforce syncing. If a contact is relevant for multiple accounts, it often syncs incorrectly (although this is likely more of a salesforce issue than cirrus). Would love if there was a way to specify the contact and account to mitigate this. Review collected by and hosted on G2.com.
I like how it tracks gmail conversations to another platform our company uses. The ability to track emails and log them into the sales force database we use saves me so much time during my work day! I also love that I can see when people open the email I sent. This allows me to know who is engaged and who is not! Review collected by and hosted on G2.com.
The pop up on the side is a tad bit frustrating as I have to log in twice. There should be a feature that logs you in once you sign into emails. Review collected by and hosted on G2.com.
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Being able to track all my emails straight back to Salesforce is amazing. It is such a time-saver and allows me to be more efficient in my work. Review collected by and hosted on G2.com.
I have had to re-install the extension multiple times for whatever reason. Review collected by and hosted on G2.com.
It is super helpful when it come to tracking emails. This feature keeps me in the loop and on top of things. My whole office has switched to Cirrus insight and we all see the benefits. Review collected by and hosted on G2.com.
I honestly don't have any problems with using this system. I find it super helpful. Review collected by and hosted on G2.com.
- Email auto Sync with Salesforce
- Ability to send reminders.
- Meeting scheduling. Review collected by and hosted on G2.com.
- It crashes from time to time and sometimes it disables itself. Maybe notifying the user that either Cirrus is disabled or that an update to the OS must be done in order not to lose Cirrus functionalities would be good. Review collected by and hosted on G2.com.
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I love that Cirrus Insight collects and stores information without me having to think about it. It is a game-changer because of the efficiencies it creates. I can easly go back to see my previous interactions with customers and communication by others in my company. It is so easy to use. Review collected by and hosted on G2.com.
I occasionally get signed out. That's really not even a problem. I feel like that might be a browser issue and not a software issue. That's it! No other problems. Review collected by and hosted on G2.com.
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keeping track of my emails and automatically logging them for me allows me to be more efficient. Review collected by and hosted on G2.com.
that its not compatible with my social medias that i use for prospecting because i do not know how well i am doing while using those and i have to manually enter those into salesforce. Review collected by and hosted on G2.com.
The best function is the automatic function, when send emails directly noticed in Salesforce. Review collected by and hosted on G2.com.
Once the program is started in gmail, it´s impossible to find the "minimize" function. the programm stays open. Additionally, it´s hard to find the "back" button Review collected by and hosted on G2.com.
I love the fact that I can see who has opened my emails and who hasn't. Makes prospecting far more effective. It's also nice knowing the date of when someone has read the email. Review collected by and hosted on G2.com.
Sometimes Cirrus will disconnect from my email service and it's a hassle to go through to reconnect. It may be a function of our company's firewall Review collected by and hosted on G2.com.