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Cirrus Insight Reviews & Product Details - Page 39

Cirrus Insight Overview

What is Cirrus Insight?

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are able to automatically sync all activity data to Salesforce, send personalized emails at scale, and track email interactions directly from their inbox. Cirrus Insight even eliminates scheduling friction with a complete arsenal of scheduling automation features; from 1:1 meetings, to sharing your combined team's availability, to intelligently matching buyers with staff based on personalization criteria, booking meetings has never been easier. In addition, Cirrus Insight leverages AI to automate prospect and customer research, ensuring users are fully prepared for every meeting, allowing them to focus on high-value conversations that drive closed deals.Founded in 2011, Cirrus Insight is proudly supporting over 50,000 active users across the globe in their efforts to drive revenue and growth. To learn more, visit cirrusinsight.com.

Cirrus Insight Details
Product Website
Languages Supported
English
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Product Description

Sync Salesforce with Gmail, Outlook, Office 365, or mobile. Immediately see valuable lead and contact information from your inbox.

How do you position yourself against your competitors?

For the past 5 years, we've been fortunate enough to work with over 5,000 organizations. They've left us 1,500+ kind reviews on the AppExchange, many of which reflect on their onboarding experience.

In short, we truly believe that our time-tested technology and customer support separate us from competitors. Don't take it from us though, see for yourself what people are saying on the Salesforce AppExchange.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,281 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Phone
(949) 232-0959
Description

Cirrus Insight provides Salesforce integration tools, allowing businesses to seamlessly integrate their email and calendar systems with Salesforce for improved sales productivity.


RO
Overview Provided by:

Recent Cirrus Insight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"I use it because it was here before my position"
It logs my activity to Salesforce most of the time
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Overall great concept"
The convenience of calendar sync is really helpful. I feel that my time is put into better use by eliminating that extra step when managing appoint...
Julie A.
JA
Julie A.Small-Business (50 or fewer emp.)
0.0 out of 5
"A Lesson in How Not to Treat Loyal Customers"
I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it a...
Security Badge
Cirrus Insight Security
Get security information from Cirrus Insight to help you buy the right software. View Security Information
Cirrus Insight security information includes:
SOC 2 (System and Organization Controls 2)

Cirrus Insight Media

Cirrus Insight Demo - Meetings Drive Revenue
Meetings Drive Revenue, Make Every Meeting Count.
Cirrus Insight Demo - Features Overview
Cirrus Insight has a robust set of Salesforce productivity and meeting automation tools to help your team drive revenue.
Cirrus Insight Demo - Smart Scheduler
Smart Scheduler allows you to intelligently match customers with staff based on personalization criteria, availability, and utilization.
Cirrus Insight Demo - Personal & Team Scheduling
Share combined team availability with one link and eliminate back-and-forth emails with Cirrus Insight.
Cirrus Insight Demo - Salesforce Sync
Effortlessly sync all of your sales activity data to Salesforce without leaving your inbox.
Cirrus Insight Demo - Meeting AI
Automate prospect and customer research to ensure you are prepared to have high-value interactions that drive revenue.
Cirrus Insight Overview
Play Cirrus Insight Video
Cirrus Insight Overview
Salesforce Sync Explained
Play Cirrus Insight Video
Salesforce Sync Explained
Meeting AI Live Demo
Play Cirrus Insight Video
Meeting AI Live Demo

Official Interactive Demo

Cirrus Insight demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Cirrus Insight community
Have you used Cirrus Insight before?
Yes

Video Reviews

1,486 Cirrus Insight Reviews

4.2 out of 5
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1,486 Cirrus Insight Reviews
4.2 out of 5
1,486 Cirrus Insight Reviews
4.2 out of 5

Cirrus Insight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cirrus InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Market Research
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Big fan of the email integration so I can easily and quickly log activities into our CRM. Side panel spits out details on my prospects that are helpful before, during and after conversations. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

It seems to be clunky at times. It will often slow down my email system, sometimes to the point of crashing it. In turn that often means logging back in. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Solid tool that will meet the needs of most sales professionals. Comparable solutions are out there but hard to give any negative feedback on Cirrus, which in this world is a pretty good compliment. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

More detailed information being logged against activities that helps future reference when engaging prospective accounts. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The email sync works great as well as the calender sync, it all look well intergrated into G Suite. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Logs me out from time to time and sometimes does not sync my emails well to SF. The logging out can be a bit of annoying as wlel since one might not notice that one is logged out and therefor go a whole day without logging emails into salesforce making the whole routine a bit more of work Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Give it a try, its working really well for us making use of salesforce effectively much much easier Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Email sync that works wonders, makes my SF more professional and easier to use. Review collected by and hosted on G2.com.

Brooke L.
BL
Customer Success Analyst I
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

cirrus insight is super helpful when it comes to interactions with my customers- i love being able to see when they open my email, and when they click through links. I didn't have this at my old sales job and it would've been SO helpful Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I wish it didn't tell me when I opened my own emails Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Honestly I haven't had problems, other than not being able to see who opens my emails when i run a Campaign Review collected by and hosted on G2.com.

Kristen L.
KL
Restaurant Success Manager
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Being able to link my emails, both to and from, directly to Salesforce, honestly saves me about an hour a week. What's better is Cirrus remembers to log it, even when I don't! Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I often get kicked out and need to uninstall and re-install the extension to get it back up and running which is annoying. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

If you're using Gmail as your email provider, Cirrus is the perfect link between it and Salesforce. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Just knowing that my email conversations will be logged with little to no extra effort from me gives me peace of mind. It's so important to be able to keep a great record of my activity and this makes it so easy! Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Capabilities. Salesforce integration solid across multiple generations. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

For the SF implementation I'm working with it's not able to pick up data when it's not "on". Sometimes my emails are not captured Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Letting gmail and salesforce work together at a professional level is cool. Keeping a SF record of emails is priceless. SF logging lets me see what the rest of the team has been doing with my clients like a wayback machine. Review collected by and hosted on G2.com.

Matt C.
MC
Customer Success Manager
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I liked using the scheduled send feature and it was nice to be able to track emails (when they're opened, clicked, etc.). Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

The glitchiness often caused my Gmail to be simply unusable. Each time I enabled Cirrus I had to disable it a couple weeks later because of the problems it caused. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Tracking customer interactions, responsiveness, etc. I know that our sales team also uses it to collect data to develop leads.

Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I like how I can automatically tag emails to certain accounts within SFDC; this creates a seamless paper trail for me to follow with escalations, etc. I can also create flight/marketing campaigns with Cirrus to automatically send marketing material to engage with my customers. It also sends from my email address so customers can email me back directly. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes it automatically will log me out, this can be stressful if I'm in the middle of writing an email/dealing with an escalation and it prompts me to log in all over again. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

It's a great tool if you're looking for software to track your emails, help with marketing campaigns and help your customers understand your full product knowledge. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

This solves the issue of not knowing where you have left off with a customer, it's easy to view last updated notes, etc. It also helps me realize with SFDC reporting if there's a certain module I'm not paying attention to as much as the others and to shift gears throughout the day to make sure I'm offering all options to my customers. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cirrus Insight?

The ability to link to Sales force. It allows for seamless sharing of information throughout the team. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes there are glitches. For example there was the large Cirrus mailbox that was just on my screen like a stamp. It would not go away. Needed to contact our IT department for help. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Use it, you will not be disappointed. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

We are solving the problem of efficient communication throughout the team so everyone has equal and open access to the information needed to act. This is a huge benefit as you feel like you have all the pieces of the puzzle to make a decision and do not have to chase people down for information. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Cirrus Insight saves me valuable time as among other functions, allows me to automatically log emails into our CRM (Salesforce). Rather than having to summarize or copy and paste, this automatic linkage is a timesaver and helpful tool for referring back to previous conversations. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

At times, I need to manually link emails to the desired CRM profile. This is partially due to how our organization set up our CRM, and because we need to drill down from the overall profile, into inquiry and or application files. It also make gmail slightly glitchy to use. But the time saved is worth this annoyance. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Increased logging of tasks, more complete conversation histories, time savings, etc. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The best thing about Cirrus is the speed and accuracy provided to save me time on my daily duties. Cirrus has been clutch and the only reliable source I can count on when I need it the most. Those who are not using Cirrus and are old dinosaurs like I am, please invest your time into looking to this great tool to constantly keep you organized and ready for success any day of the week. I cannot stress enough how much this tool has saved my life over here on my computer desk. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

There is nothing about Cirrus I dislike. It has always been quite the reliable tool that has saved me time, money and energy. Without using Cirrus, I would be losing half of my day to simply doing something tedious and unimportant. This truly has saved my career as I was struggling early on budgeting my time. Since acquiring Cirrus, I have been able to reach my career goals each day, week and month and have hit my quota for this month already and I truly owe it all to the wonderful tool known as Cirrus. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

N/A Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

It has saved me time copy and pasting my emails for my own personal reports. As a naive newby, I was not utilizing the best ability of time management that I thought I had already mastered. Instead, I was just a kid trying to use copy and paste when I had the best tool out there all along right by my side. I have been able to truly dig deep on leads given based off info from emails. Review collected by and hosted on G2.com.