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Cirrus Insight Reviews & Product Details - Page 36

Cirrus Insight Overview

What is Cirrus Insight?

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are able to automatically sync all activity data to Salesforce, send personalized emails at scale, and track email interactions directly from their inbox. Cirrus Insight even eliminates scheduling friction with a complete arsenal of scheduling automation features; from 1:1 meetings, to sharing your combined team's availability, to intelligently matching buyers with staff based on personalization criteria, booking meetings has never been easier. In addition, Cirrus Insight leverages AI to automate prospect and customer research, ensuring users are fully prepared for every meeting, allowing them to focus on high-value conversations that drive closed deals.Founded in 2011, Cirrus Insight is proudly supporting over 50,000 active users across the globe in their efforts to drive revenue and growth. To learn more, visit cirrusinsight.com.

Cirrus Insight Details
Product Website
Languages Supported
English
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Product Description

Sync Salesforce with Gmail, Outlook, Office 365, or mobile. Immediately see valuable lead and contact information from your inbox.

How do you position yourself against your competitors?

For the past 5 years, we've been fortunate enough to work with over 5,000 organizations. They've left us 1,500+ kind reviews on the AppExchange, many of which reflect on their onboarding experience.

In short, we truly believe that our time-tested technology and customer support separate us from competitors. Don't take it from us though, see for yourself what people are saying on the Salesforce AppExchange.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,281 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Phone
(949) 232-0959
Description

Cirrus Insight provides Salesforce integration tools, allowing businesses to seamlessly integrate their email and calendar systems with Salesforce for improved sales productivity.


RO
Overview Provided by:

Recent Cirrus Insight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"I use it because it was here before my position"
It logs my activity to Salesforce most of the time
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Overall great concept"
The convenience of calendar sync is really helpful. I feel that my time is put into better use by eliminating that extra step when managing appoint...
Julie A.
JA
Julie A.Small-Business (50 or fewer emp.)
0.0 out of 5
"A Lesson in How Not to Treat Loyal Customers"
I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it a...
Security Badge
Cirrus Insight Security
Get security information from Cirrus Insight to help you buy the right software. View Security Information
Cirrus Insight security information includes:
SOC 2 (System and Organization Controls 2)

Cirrus Insight Media

Cirrus Insight Demo - Meetings Drive Revenue
Meetings Drive Revenue, Make Every Meeting Count.
Cirrus Insight Demo - Features Overview
Cirrus Insight has a robust set of Salesforce productivity and meeting automation tools to help your team drive revenue.
Cirrus Insight Demo - Smart Scheduler
Smart Scheduler allows you to intelligently match customers with staff based on personalization criteria, availability, and utilization.
Cirrus Insight Demo - Personal & Team Scheduling
Share combined team availability with one link and eliminate back-and-forth emails with Cirrus Insight.
Cirrus Insight Demo - Salesforce Sync
Effortlessly sync all of your sales activity data to Salesforce without leaving your inbox.
Cirrus Insight Demo - Meeting AI
Automate prospect and customer research to ensure you are prepared to have high-value interactions that drive revenue.
Cirrus Insight Overview
Play Cirrus Insight Video
Cirrus Insight Overview
Salesforce Sync Explained
Play Cirrus Insight Video
Salesforce Sync Explained
Meeting AI Live Demo
Play Cirrus Insight Video
Meeting AI Live Demo

Official Interactive Demo

Cirrus Insight demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Cirrus Insight community
Have you used Cirrus Insight before?
Yes

Video Reviews

1,486 Cirrus Insight Reviews

4.2 out of 5
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1,486 Cirrus Insight Reviews
4.2 out of 5
1,486 Cirrus Insight Reviews
4.2 out of 5

Cirrus Insight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cirrus InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
GC
Client Partner
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

"Send later" function on emails. Ability to track when clients open emails and click on links. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

The error notifications like "failed to save excerpt exceptions" or something similar... the red and blue error messages are extremely annoying. Continuously having to sign into Salesforce repeatedly for Cirrus to launch properly. When the tech breaks and my calendar stops synching so my meetings are tracking properly. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Crafting emails ahead of time and pre-setting to send later. See when emails are opened and links are clicked by clients. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

This tool is great for being able to automate your tracking of lead activity in SalesForce. Specifically, every time you send an email, it automatically syncs that activity to SalesForce. This has saved our team a tremendous amount of time. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I have found that it has problems keeping the Chrome extension connected at times (for instance after erasing cookies from your browser). Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

We are saving a tremendous amount of time by having the tracking of lead activity built into our process. Review collected by and hosted on G2.com.

Logan K.
LK
Community Engagement Associate
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cirrus Insight?

CirrusInsight makes it easy to keep track of the hundreds of emails I get in any given day, ensuring that I'm not forgetting simple steps to track of relationships with different stakeholders. It's also super user friendly, and many of the things I use Cirrus Insight for can be accomplished in just one click - which is a massive time save for me and other folks on my team. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

The pop up on the side can be annoying, but it is easily minimized. It would be nice if it automatically logged me in once I'm logged into my email address, since the process of double logging in just to minimize the side screen can be frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

I would recommend using Cirrus Insight if you have many stakeholders to juggle and are looking to find a way to scale relationships with them. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Tracking relationships with different users, which makes it easier to scale processes that previously were difficult to maintain. Before, we didn't have a way to easily log emails with our volunteers, but now we have a simple, one-click solution that allows us to store the emails we receive and send to our growing volunteer force of over 300 individuals. The integration with Salesforce also allows us to store the data in a data base that we're already using for all of our other business purposes, which is yet another step taken out of the process. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cirrus Insight?

I love that ability to set follow up reminders and how it all syncs. I also like the ability to share my calendar with potential people that I am meeting with, it saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

there have not been many gripes about the new cirrus, I have not fully explored it Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

watch the videos and learn, powerful tool Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I am able to properly engage with my customers and partners and get back to them in a timely fashion. Review collected by and hosted on G2.com.

Verified User in Fine Art
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I really like the ability to set reminders and delay sending emails. This helps me get through my inbox after a weekend of emails! Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I dislike that it feels like it slows down my inbox, especially if I have multiple windows open. I find my co-workers receiving emails before me to be quite annoying, and It makes me feel as though I am behind the curve for choosing to use an otherwise incredibly useful tool. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I love being able to tell when someone has opened an email, helps me decide when and how to follow up. I have been able to meaningfully re engage clients this way, and provide insight to the sales person I work with. Review collected by and hosted on G2.com.

Luka K.
LK
Marketing Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cirrus Insight?

It's probably not even possible for me to explain how much Cirrus Insight helps me with my daily tasks. From entering leads to setting up tasks and logging calls it just helps so much. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Don't actually dislike anything to be honest, the app works without any issues and I've been using it for over 3 years. Never had a singele issue while using Cirrus... Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

It's probably not even possible for me to explain how much Cirrus Insight helps me with my daily tasks. From entering leads to setting up tasks and logging calls it just helps so much. The list could go forever but I use it the most for entering leads that respond to our email campaigns, for tracking emails and for setting up follow-up tasks. I still haven't used an app that is more useful for day to day tasks so I would definitely recommend it. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

The list could go forever but I use it the most for entering leads that respond to our email campaigns, for tracking emails and for setting up follow-up tasks. Review collected by and hosted on G2.com.

LH
Accouny manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

It is very easy to organize my work and track everything I do Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes there are bugs or errors where the site is down Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Cirrus helps me track my communications on Salesforce and log all of my work on a reliable source Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Cirrus allows me and my sales team the ability to seamlessly track outbound emails in Salesforce. Prior to Cirrus the team had to copy and paste email content in Salesforce... pretty time-consuming! Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I wish Settings could be grouped. Cirrus administrative settings are org specific but I have different facets to Sales and even service teams who want the ability to have settings like defaults customized specifically to their sales/service process. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

A great tool for tracking conversations with Salesforce. The Gmail plugin also has cool email features like scheduling emails and meeting time suggestions based on your calendar. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Cirrus has cut down the time it takes to log communication relating them to the correct records. Review collected by and hosted on G2.com.

Aaron A.
AA
Territory Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Cirrus is a feature-rich product that integrates seamlessly between Salesforce and Gmail. The built-in tabs on Gmail make it easy to access while not being too intrusive. Would definitely recommend Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Only "negative" would be that something happens to where Cirrus disconnects and you have to sign back in and re-authorize the app. It could be some automated rule within Gmail that causes this. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

The main problem that Cirrus helps solve is data quality improvements and streamlining customer relationship management. Review collected by and hosted on G2.com.

Lou G.
LG
Salesforce Administrator
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I like that Cirrus makes it easy for our Sales reps to track their communications with clients with minimal need for administration by our systems team. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I've experienced some performance issues with Gmail while using Cirrus at past orgs. This seems to have been mitigated however. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Our Sales team works out of their inbox and it's essential to give them the ability to track their communications in Salesforce. Cirrus makes that easy for our Sales team. Review collected by and hosted on G2.com.