Cirrus Insight Reviews & Product Details - Page 35

Cirrus makes it easy to send large email campaigns to many recipients which is an integral part of my job. It also allows for efficient tracking of response times, recipient activity and success of each individual message. Review collected by and hosted on G2.com.

The only downside is Cirrus' sensitivity regarding the format for spreadsheets used to integrate the email contacts into a campaign. An entire campaign will fail to launch if there is the tiniest formatting issue that most times isn't an obvious issue, i.e. an empty column. Not knowing what to change can be frustrating but Cirrus live chat customer service is excellent at helping you identify the problem. Review collected by and hosted on G2.com.

It's amazing how quickly you can streamline data from your Gmail to Salesforce. Things like adding contacts or adding activity history are easily done with Cirrus Insight. Review collected by and hosted on G2.com.

There are some frequent down times in Cirrus which can delay sending emails, but it's not a terrible issue. Review collected by and hosted on G2.com.

I really appreciate the calendar into email function. it makes scheduling calls and meeting much easier. Review collected by and hosted on G2.com.

Some of the more useful content (like email open notices) work sporadically or not at all, depending on the version Review collected by and hosted on G2.com.

I love how much I can get done in a short amount of time by using Cirrus. I appreciate that I can see how effective my communication is with our audience and utilize templates shared with my whole team. Technical support is wonderful as well. Review collected by and hosted on G2.com.

When things go glitchy it can be hard to tell what to do to correct it, but support is awesome at following up to make sure things are working again. Review collected by and hosted on G2.com.

I absolutely love that we can track emails and log communication for all of our students in Salesforce! It makes it is so easy to not forget any of the details of our conversations when you can automatically connect conversations. Review collected by and hosted on G2.com.

I didn't have any features that I dislike. I haven't used the campaign feature but I have heard that it can be challenging. Review collected by and hosted on G2.com.

The integration with Gmail and Salesforce makes redundant tasks quick & easy to achieve. It's a big time saver.

The tool works beautifully and it's full of features, we're not using the 20% of then but we're already satisfied.

Cirrus Insights simply makes Gmail a better product. Review collected by and hosted on G2.com.

The size of the sidepanel can be a little too much for smaller screens (but you can hide it). Review collected by and hosted on G2.com.

No longer required to have salesforce website open - can do everything via cirrus insight. Big time saver. Review collected by and hosted on G2.com.

Integration with cirrus insight and gmail isn't perfect, requires regular logins. Review collected by and hosted on G2.com.

I like that cirrus allows us to track reads and clicks from client interactions. As well, Cirrus seamlessly integrates with SalesForce which makes note-taking and tracking much easier! Review collected by and hosted on G2.com.

Cirrus has connectivity issues roughly twice a month, and there is little understanding of how to fix the issue. Review collected by and hosted on G2.com.

Cirrus Insight helps me connect the rest of my world to Salesforce in one step. If a customer sends pictures or documents, the connection is seamless. Review collected by and hosted on G2.com.

On a rare occasion, if it's down, it's like going backwards 10 years. I am lost using Salesforce without Cirrus Insight. Review collected by and hosted on G2.com.

Takes away the manual effort of syncing emails to SFDC. Makes its a lot easier for delayed sending of emails or snoozing. (A few features have been incorporated into Gmail but first experienced in Cirrus Insights) Review collected by and hosted on G2.com.

Caused a lot of loading issues. Assuming this was due to caching 5 years worth of emails but causes significant load times now. Review collected by and hosted on G2.com.