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Cirrus Insight Reviews & Product Details - Page 32

Cirrus Insight Overview

What is Cirrus Insight?

Cirrus Insight powers individuals, teams, and organizations with a robust suite of Salesforce productivity and meeting automation tools. By seamlessly integrating with Gmail and Outlook, users are able to automatically sync all activity data to Salesforce, send personalized emails at scale, and track email interactions directly from their inbox. Cirrus Insight even eliminates scheduling friction with a complete arsenal of scheduling automation features; from 1:1 meetings, to sharing your combined team's availability, to intelligently matching buyers with staff based on personalization criteria, booking meetings has never been easier. In addition, Cirrus Insight leverages AI to automate prospect and customer research, ensuring users are fully prepared for every meeting, allowing them to focus on high-value conversations that drive closed deals.Founded in 2011, Cirrus Insight is proudly supporting over 50,000 active users across the globe in their efforts to drive revenue and growth. To learn more, visit cirrusinsight.com.

Cirrus Insight Details
Product Website
Languages Supported
English
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Product Description

Sync Salesforce with Gmail, Outlook, Office 365, or mobile. Immediately see valuable lead and contact information from your inbox.

How do you position yourself against your competitors?

For the past 5 years, we've been fortunate enough to work with over 5,000 organizations. They've left us 1,500+ kind reviews on the AppExchange, many of which reflect on their onboarding experience.

In short, we truly believe that our time-tested technology and customer support separate us from competitors. Don't take it from us though, see for yourself what people are saying on the Salesforce AppExchange.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@cirrusinsight
3,281 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
Phone
(949) 232-0959
Description

Cirrus Insight provides Salesforce integration tools, allowing businesses to seamlessly integrate their email and calendar systems with Salesforce for improved sales productivity.


RO
Overview Provided by:

Recent Cirrus Insight Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"I use it because it was here before my position"
It logs my activity to Salesforce most of the time
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Overall great concept"
The convenience of calendar sync is really helpful. I feel that my time is put into better use by eliminating that extra step when managing appoint...
Julie A.
JA
Julie A.Small-Business (50 or fewer emp.)
0.0 out of 5
"A Lesson in How Not to Treat Loyal Customers"
I was a Cirrus Insight fan for years. Loved how it worked with Gmail and Salesforce. It did exactly what I needed it to do—until I didn’t need it a...
Security Badge
Cirrus Insight Security
Get security information from Cirrus Insight to help you buy the right software. View Security Information
Cirrus Insight security information includes:
SOC 2 (System and Organization Controls 2)

Cirrus Insight Media

Cirrus Insight Demo - Meetings Drive Revenue
Meetings Drive Revenue, Make Every Meeting Count.
Cirrus Insight Demo - Features Overview
Cirrus Insight has a robust set of Salesforce productivity and meeting automation tools to help your team drive revenue.
Cirrus Insight Demo - Smart Scheduler
Smart Scheduler allows you to intelligently match customers with staff based on personalization criteria, availability, and utilization.
Cirrus Insight Demo - Personal & Team Scheduling
Share combined team availability with one link and eliminate back-and-forth emails with Cirrus Insight.
Cirrus Insight Demo - Salesforce Sync
Effortlessly sync all of your sales activity data to Salesforce without leaving your inbox.
Cirrus Insight Demo - Meeting AI
Automate prospect and customer research to ensure you are prepared to have high-value interactions that drive revenue.
Cirrus Insight Overview
Play Cirrus Insight Video
Cirrus Insight Overview
Salesforce Sync Explained
Play Cirrus Insight Video
Salesforce Sync Explained
Meeting AI Live Demo
Play Cirrus Insight Video
Meeting AI Live Demo

Official Interactive Demo

Cirrus Insight demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the Cirrus Insight community
Have you used Cirrus Insight before?
Yes

Video Reviews

1,486 Cirrus Insight Reviews

4.2 out of 5
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1,486 Cirrus Insight Reviews
4.2 out of 5
1,486 Cirrus Insight Reviews
4.2 out of 5

Cirrus Insight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cirrus InsightQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I love the fact that Cirrus can directly integrate with my Gmail and Salesforce instance for a seemless tracking for all my customer's work. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Multiple times it does crash and I have to reload and sometimes update/reinstall to get back to it's original state of being helpful which takes up time Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Not sure of the cost to the company, but the quickness of the product in terms of ease of use and making my day so much more fluid is super helpful. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Benefits are not having to manually log all the activity onto salesforce and being able to customize the type of activity and send flights to multiple contacts is HUGE and super helpful. Some problems include that it does crash and then those activities have to be re loaded and tracked, takes up extra time. LOVE the time calendar scheduling as well directly with gmail calendar Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The two features that I like best are calendar integration and specifically giving our customers the ability to schedule time on my calendar themselves. The return to inbox if unanswered feature is also incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Button placement, having the start a flight button in between the calendar & time based functions is a little awkward to me. I also do not like that when a customer schedules time on my calendar that it doesn't recognize that as a "response" with the return to inbox feature. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I've saved a great deal of time on making phone calls to schedule meetings, which also empowers my customers to take a more effective approach in managing our communication. The ability to have reminders in the form of the return to inbox function has also help increase the time I have to focus on important issues and not just button pushing. Review collected by and hosted on G2.com.

Lambert S.
LS
Account Executive
Sports
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I love the tracking, it makes it really easy to see who is viewing my emails. Being able to save email templates and send out campaigns is very convenient for my line of work. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes it can be a little glitchy. Other than that everything has been exceptional. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Cirrus is very useful and user-friendly. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Again using the tracking helps me see what emails are working for me. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Cirrus Insight makes our email tracking from Outlook to SalesForce seamless. With the Cirrus Insight Outlook add-in right in your Outlook app, it allows you to see your clients details immediately and allows you to see if they have opened your email as well. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

I honestly do not have any dislikes about. From the installation to daily usage, we see no problems utilizing this great tool. With 50+ users taking advantage of this software on a daily basis, I highly recommend other companies to utilize it. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Email tracking into SalesForce is the main reason we utilize this great software and it just works. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

Allows you to see when and where people have opened your emails or even clicked on the links in said emails. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes it crashes and it can screw up your workflow -- When using Salesforce you need to track emails so when it crashes I cannot effectively use SalesForce Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Great for seeing who has been actively reading your emails -- Allows you to figure out who to target when looking for good leads Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

When I know someone has opened my emails or clicked on the links to my emails I know they are potential clients and I should reach back out to them. Review collected by and hosted on G2.com.

MN
Sales Development Representative
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

The best function for me are the templates because sending emails trough Salesforce is quicker,

also another feature is the email tracking. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Don't actually dislike anything to be honest, the app works without any issues and I've been using it for over 1 year. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

I don't have any recommendation, is a good tool for my need Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

I'm able to easily determine the success rate of cold email campaigns and have that strategic advantage when following up via phone call. It has greatly increased my lead conversion rates and the automatic tracking to salesforce ensure that there is no info forgotten about or any activities that weren't logged. Review collected by and hosted on G2.com.

CR
SMB Retail Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cirrus Insight?

I do it in salesforce, it pops up on my Google Calendar, which I live by. Sometimes you just have to re sync it -- but it is worth the application for that feature alone. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Utilizing the maximum capacity of Cirrus, I dont know how to do that! The blue bubble that pops up next to my emails is sort of annoying also... I dont understand it. Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

None! I love the product, I just don't utilize it to its maximum potential. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

The benefits are what I stated above. The only problem I have is when the calendar sync doesn't work, then I just re sync it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Cirrus Insight?

Email logging is automated so I needn't spend time logging in SFDC Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

It fails/disconnects often and I have to enter credentials or log email manually. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Auto logging, reducing admin time. Review collected by and hosted on G2.com.

MS
Customer Success Advocate
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Cirrus Insight?

It really helps you to know everything that happens related with your mails (statistics of open rate, response rate, ...). Also, the integration with Salesforce it's awesome: when I send an email to one of the customers, tracks automatically the event and the content. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Sometimes my gmail account becomes a little bit slower due to Cirrus, i guess. Also, I realised that the statistics that I get in "Performance Monitoring" are always 0%. Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Email tracking, for sure. The add-on with Salesforce to track my performance at the CRM. The email templates and the possibility to see the statistics of these emails. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Cirrus Insight?

I love how Cirrus enables me to create structure around my business communication. Review collected by and hosted on G2.com.

What do you dislike about Cirrus Insight?

Hard to navigate around it in Gmail application Review collected by and hosted on G2.com.

Recommendations to others considering Cirrus Insight:

Use early and often Review collected by and hosted on G2.com.

What problems is Cirrus Insight solving and how is that benefiting you?

Proper tracking and follow-up. Review collected by and hosted on G2.com.