Video Reviews
A Daily Lifesaver
Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
Log in to view review sentiment.
Like that it tracks emails to SFDC + allows you to link with google cal for availabilities to share with clients Review collected by and hosted on G2.com.
Everyone once in a while it will be buggy Review collected by and hosted on G2.com.
1) Easy data integration tasks with salesforce
aliginging meeting in calendar and SFDC
2) Tracking emails - opens, clicks, etc to give analysis on important non company opens
3) Tsk bar updates and must do reminders on bar Review collected by and hosted on G2.com.
I do not like how sometimes when I have to reboot to get connectivity back with SFDC, while not often -but sometimes I have to do to regain connectivity. Review collected by and hosted on G2.com.
Being able to track my emails to prospects in my sales role gives me the ability to gauge interest. Seeing the number of times they have clicked on an email or noticing someone reopening an email after a period of time allows me to reach out at the right time. Review collected by and hosted on G2.com.
On occasion, it does not update in real-time. I've noticed that the email open timestamps seem to all clump together as if it is catching up. The interface could be cleaner as well - it takes up to much space on the Gmail page. Review collected by and hosted on G2.com.
Ability to sync with Salesforce, live tracking emails, and easy template access Review collected by and hosted on G2.com.
The set up process is not easy, also the time it loads the lead info is too long Review collected by and hosted on G2.com.
Integration with Outlook is solid, especially the ability to quickly add contacts and edit fields. It's also nice to be able to quickly modify which fields are able to be viewed on the side panel. Review collected by and hosted on G2.com.
Cirrus seems to require a lot of either CPU or RAM, which causes MOST of our users to have their outlook lock up and often crash. Part of this is due to our low to mediocre hardware, but Cirrus does seem to be somewhat responsible for these crashes. Review collected by and hosted on G2.com.
I like how we can track the number of opened messages. Also the easy access of SFDC records without going to another tab/window. Review collected by and hosted on G2.com.
Sometimes the extension is not working and it takes time to load. Review collected by and hosted on G2.com.
The most useful aspect of Cirrus is being able to save meetings and email straight into the Salesforce. Salesforce, although useful, is quite a clunky system and being able to upload info straight from Gmail is really useful, especially for busy Senior Colleagues. We also used the feature to autosave meetings from our teams calendars into Salesforce. This way we can keep track of all the meetings our team is having with companies and make sure no one is duplicated any work. Review collected by and hosted on G2.com.
Cirrus does seem to have issues and regularly logs me out (although this may be my own systems fault). It also isn't particularly clear what information it is saving and as such some colleagues have had ALL their emails saved to Salesforce when they shouldn't have had. The number of marketing email you receive from Cirrus is ridiculously large as well. Review collected by and hosted on G2.com.
The ability to log contacts quickly and view clicks and engagement on the email directly. Review collected by and hosted on G2.com.
Occasional random failing on chrome and lack of logging at random times. Review collected by and hosted on G2.com.
