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Cirrus Insight saves so much time getting my emails into saleforce
1,486 Cirrus Insight Reviews
Overall Review Sentiment for Cirrus Insight
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Overall a good product that helps with team efficiency and productivity. There are many different tools to use and very helpful. Overall really enjoy the product. Review collected by and hosted on G2.com.
Not much to complain about when it comes to cirrus. One thing that could improve is the calendar. I would also wish that the email blast works better than it currently does. Review collected by and hosted on G2.com.
Syncing CSMs emails in Salesforce for client interaction and making sure our team is actively engaged with their portfolio. Review collected by and hosted on G2.com.
Sometimes the syncing is delayed and the emails don't always gets pushed to Salesforce so we have to do a manual push of the data and thus it makes our team look like they are not as engaged as they actually are. Review collected by and hosted on G2.com.
Helps with employee to employee communication and data sharing, great customer service Review collected by and hosted on G2.com.
I have not had an issue with Cirrus insight yet Review collected by and hosted on G2.com.
We love using it to add communication to Salesforce. This allows us to track interactions and log that communication quickly and effectively. Very handy for allowing multiple users to interact with one case file. Review collected by and hosted on G2.com.
We log the communication directly within a case file instead of a contact. This is possible with this program but it does require a few extra clicks for the user. Not automatic finding. Review collected by and hosted on G2.com.
Easy to share my calendar link and the ones for my team members Review collected by and hosted on G2.com.
Sometimes matching email to Salesforce record can be a challenge but that might be due to the level of service we have with Cirrus Insight Review collected by and hosted on G2.com.
Seems to be a simple integration between gmail and salesforce to automatically log emails and calendar meetings Review collected by and hosted on G2.com.
My main issue is the gmail sync logging or having to be refreshed pretty regularly Review collected by and hosted on G2.com.
I love how easy the product is to use including for sharing emails to a list. Review collected by and hosted on G2.com.
It would be nice if there was a feature to allow a Cadence of emails to be sent automatically as a competing option against Salesforce sales engagement which is quite expensive. Review collected by and hosted on G2.com.
The ability to log emails directly to a salesforce opportunity or account. Review collected by and hosted on G2.com.
The manual process of having to log each email individually. It would be nice if the system was smart enough to log each email based on criteria match. I.e. email and name. Review collected by and hosted on G2.com.
It is easy to use, and easy to share its benefits. I prefer it over any other scheduling function. Review collected by and hosted on G2.com.
It's a bit hard to set up but that's about it. Review collected by and hosted on G2.com.
Anytime I've run into an issue, Cirrus customer support has always been responsive and helpful. Review collected by and hosted on G2.com.
There have been some significant gaps in their scheduling tool, but they have taken in feedback well and started to improve this feature over time. Review collected by and hosted on G2.com.
