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Certain Event Management Reviews & Product Details - Page 4

Certain Event Management Overview

What is Certain Event Management?

Certain is an enterprise Event Management platform that helps data-driven marketing professionals drive greater revenue from events by delivering truly engaging and highly personalized attendee experiences- at scale. With a real-time event data engine and two-way integration into marketing automation platforms, Certain seamlessly captures high-intent data across all global events (in-person, virtual or hybrid) and transforms it into actionable insights that help maximize ROI. Visit Certain on the web at www.certain.com for more information.

Certain Event Management Details
Product Website
Languages Supported
German, English, French, Italian, Spanish
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Product Description

Certain is the leading enterprise Event Automation solution that helps data-driven marketers and event professionals integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver event ROI. Certain partners with hundreds of companies across tens of thousands of events with millions of attendees.

How do you position yourself against your competitors?

Certain supports the end-to-end event management and intelligence process, for all types of events (in-person, online, hybrid, on-demand). We help you plan and execute the event, with your branding, in a personalized and engaging manner for each attendee. We capture all of the event intelligence across all platforms - participant preferences, passions, and interests, along with all of the event data, easily integrating and leveraging that information across all key marketing systems, enabling customers to respond more quickly, with a more complete process, which converts at much higher rates. In addition, our customer support is LIVE, during the planning stages, the event, and the follow-up, enabling customer success! Certain is the only vendor with this winning combination.


Seller Details
Seller
Certain
Company Website
Year Founded
1994
HQ Location
San Francisco, CA
Twitter
@CertainInc
73 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
Description

Certain® provides the leading enterprise event automation solution that helps both data-driven marketers and event professionals to bring events into cross-channel marketing campaigns; use rich attendee insights to improve sales & marketing results; and deliver credible event ROI. Certain’s event automation software supports a full range of events – from small meetings and educational sessions, to large conferences and world events. Established in
011 and headquartered in San Francisco, Certain has operations and sales offices in North America, Europe and the Pacific Rim. Please visit http://www.certain.com.


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Overview Provided by:

Recent Certain Event Management Reviews

CR
Carolann R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Event Management"
It's an easy to learn platform and it provides the specifics regarding guest emails, edits, changes, etc. It allows customization. It is also ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great platform for registration and event app building"
Easy interface, great customer support, training modules, and intergration between Certain and Salesforce is super helpful! Love the dashboard vie...
AT
Amber T.Small-Business (50 or fewer emp.)
4.5 out of 5
"Works for our needs"
Certain has allowed us to take our registration form and customize it depending on what class we are offering. I find it easy to use for both our s...
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Certain Event Management Media

Certain Event Management Demo - Certain Event Intelligence
Use your event data to improve ROI across all your events. Get high intent data to make better decisions.
Certain Event Management Demo - Certain Event Performance -Sessions view
See what sessions are most popular so you can maximize impact and also propose to attendees the best sessions for their position.
Certain Event Management Demo - Certain Signal
Unleash the power of your event data. Move your event data anywhere, anytime throughout your technology stack with the industry's first real-time event data platform. With two-way integration into marketing automation platforms, Certain seamlessly captures high-intent data across all global e...
Certain Event Management Demo - Certain Event Management Platform and App
Works on all devices.
Certain Event Management Demo - Attendee Check-in
Easily check-in attendees with simple swipe.
Certain Event Management Demo - Engagement App
Certain’s premier event engagement app, Touchpoint Ignite Attendees rely on their mobile devices for just about everything. The same applies when they attend your virtual or in-person events. Certain Touchpoint is your engagement app for making meaningful connections and providing an interacti...
Play Certain Event Management Video
Play Certain Event Management Video
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95 Certain Event Management Reviews

4.3 out of 5
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95 Certain Event Management Reviews
4.3 out of 5
95 Certain Event Management Reviews
4.3 out of 5

Certain Event Management Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Certain Event ManagementQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Devices
EM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certain Event Management?

The platform is extremely customizable. The development team at Certain is also very receptive to feedback. Best of all, they are constantly adding new features/ functionalities. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

The backend can be confusing and isn't as intuitive for administrators who don't have HTML knowledge. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

We hold about 500 events or so per year, and using Certain has helped us streamline our customer registration process. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Certain Event Management?

Certain is a platform where you can create all your events in one place. You can customize the event, create emails and send email blasts. Once people register you can manage the registration system and their changes. You also can add details to the event such as tours and various custom questions. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

At times the logic and coding is hard to understand if you are not complex with HTML. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

With corona virus going virtual this is allowing us to create our events virtually. The benefit of certain is you can set everything up and manage it under one system. It also allows large number email blasts within seconds. Review collected by and hosted on G2.com.

Chris M.
CM
Senior Manager, Marketing Conversion Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certain Event Management?

The integration with Eloqua and the EventStream capabilities were our two favorite features initially, but I also love all of the new features around content blocks and more modular content in general. I also really enjoy the partnership with the services and technical teams to get creative over the last year accomodating shift away from in-person events. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

I think macro or multi-instance level reporting could be better and maybe have more of a marketplace of templates to start from/pull-down as needed. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

Our field marketing teams execute 1000s of local events each year and prior to Certain these were only accommodated via manual uploads on other platforms (eg. agency-hosted or island landing/registration pages). This has helped us streamline about 1500+ even in 2020/year of C19. Review collected by and hosted on G2.com.

Tracy V.
TV
Owner
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certain Event Management?

The template-looking platform and its flexablilty. In most cases, you don't even need to watch a webinar to learn how to use it. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

Its not automatically mobile friend. Had to hire someone to code mobile-friendly templates for us to use. Review collected by and hosted on G2.com.

Recommendations to others considering Certain Event Management:

Andy Smith is our support sales rep. That can never change :). Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

We are a 3rd party planner with many clients. They all have different looks and feels they'd like their branded reg forms to be. we can do that with certain. Review collected by and hosted on G2.com.

SD
Event Planner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Certain Event Management?

I like the platform's ease of use. It makes it easy to build registration sites. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

I wish that Certain had dedicated phone support for help. Having to send an email is not as effective. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

Our company is now able to roll out a comprehensive virtual event series seamlessly using Certain Platform. The benefits are great, as we can help our customers and Certain integrates with our CRM system. Review collected by and hosted on G2.com.

MW
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Certain Event Management?

This platform allows for the automation of business processes for a greater increase in purchase signals based on marketing campaigns. The tools and functions it provides are ideal for marketing specialists as they enable deciphering and obtaining the necessary information from customers. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

It is not suitable for everyone, a good knowledge base is needed to use it. The best thing is to ask for help from a professional if you do not have the information required to quickly learn about its operation and thus start developing your work on it. We have not had negative experiences. Review collected by and hosted on G2.com.

Recommendations to others considering Certain Event Management:

It is excellent for any type of commercial event that requires specific fields from registering users. I would not recommend it for unique events as its configuration would be more complex and the time invested would be greater than usual. If you are not an expert or do not have the knowledge for creating event pages with some regularity, look for another option that is simpler to use and has a shorter learning curve. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

We carry out an automation in our company to maintain the flow of email regarding the registration of approved, rejected, and pending, to guide the user on the next steps to be taken. It allows us to create registration forms in a more organized way, as well as create types of assistants, registration codes in general, it is very comprehensive. A very good choice, in this way we keep the customer satisfied and interested. Review collected by and hosted on G2.com.

Alex Rafael N.
AN
Mr.
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certain Event Management?

I loved the easiness of the platform, the availability of reports and how accurate it is. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

The difficulty of importing exhibitors profiles to the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Certain Event Management:

Have at least 3 or 4 sessions of practice before using it as a final product. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

I'm doing appointment diaries for IBTM AMERICAS 2019 and also 2018. I actually enjoy that the platform is focused on HB, this way all appointments are based on a funded decision and we don't oblige the HB to assist to the appointments. Review collected by and hosted on G2.com.

Florencia G.
FG
Digital Demand and Marketing Operations Manager - LATAM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Certain Event Management?

Certain is a great platform that allowed us to be faster and better organized on our event execution. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

There is not a dislike, I think there are things to improve or incorporate in the future. Needs change every day and teams evolve. Tools need to evolve with us. Review collected by and hosted on G2.com.

Recommendations to others considering Certain Event Management:

Certain is a great tool for us and the integration with existing platforms and tools used in the company made it really great for our daily base job, specially on measure our success executing events. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

We are getting better an more easy to GTM web pages, registrations, automated emails and of course, on site attendee scans. Review collected by and hosted on G2.com.

YG
Hosted Buyer Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Certain Event Management?

it is friendly and really allow users to do a lot of changes, support is very good Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

all mailing campaigns kinda go to spam to the end user Review collected by and hosted on G2.com.

Recommendations to others considering Certain Event Management:

very good service Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

Registration Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Certain Event Management?

The Certain platform has more options for customization than I've ever seen. It is great to be able to make it fit to the unique events we do. Review collected by and hosted on G2.com.

What do you dislike about Certain Event Management?

The only issue is that the system isn't super intuitive and it takes a lot of manual work to make updates. HTML knowledge is definitely required to manage, even on an individual event level. Review collected by and hosted on G2.com.

What problems is Certain Event Management solving and how is that benefiting you?

Event registration, exhibitor resource center Review collected by and hosted on G2.com.