CaptivateIQ Reviews & Product Details

What I like best about CaptivateIQ is its flexibility and customization options. The platform allows for easy creation of tailored compensation plans, which is essential for businesses with unique needs. The user-friendly interface makes it simple to track and manage commissions, and the real-time insights it provides ensure that sales teams and leadership can make data-driven decisions quickly. CaptivateIQ also integrates seamlessly with other tools, making it a versatile and efficient solution for managing sales compensation. Review collected by and hosted on G2.com.

One area where CaptivateIQ could improve is in the complexity of setting up certain compensation structures, especially for organizations with more intricate commission models. While the platform is highly customizable, it can take some time to fully understand and configure the various settings. Additionally, the reporting features could be more intuitive, as some users may find it challenging to generate specific reports without a deep understanding of the platform's functionality. Review collected by and hosted on G2.com.

As an Account Executive, one of the things I value most about CaptivateIQ is the transparency and accuracy in tracking my commissions month after month. I can see in real time how much I’ve earned and what I will receive in my upcoming payments, which helps me plan my finances better. The interface is very intuitive, and the ability to view a detailed breakdown of my payments gives me confidence that everything is correctly calculated. Additionally, the platform automatically updates with my sales, avoiding manual errors and ensuring that my commissions are accurately reflected. Review collected by and hosted on G2.com.

Overall, the platform is excellent, but at first, it can take some time to get familiar with all the features. However, once you understand how it works, the system is very easy to use, and accessing information is quick and seamless. Review collected by and hosted on G2.com.

I was introduced to CaptivateIQ at my current company to see and manage my payouts. Since, this is my first sales role, where the commissions are depended on company performance, quota, and other factors, it can be hard to know if the payout one is receiving is accurate or not. CaptivateIQ has helped me a lot in understand the details of each payout to the granular level and that's something I really like about it. Review collected by and hosted on G2.com.

There is no definitions section in CaptivateIQ. For someone like me who comes from non-sales background, I had to google each and every term I saw in CaptivateIQ. This of course can be handled outside CaptivateIQ and by my organization but having this feature would have been a huge plus so I didn't have to look up each term outside the platform. Review collected by and hosted on G2.com.

CaptivateIQ helps me to know what my commission checks are going to be in advance and shows the breakdown of it. Before we had no platform and it was a guessing game. Review collected by and hosted on G2.com.

So far there is no downside, it has been easy to use and pretty self-explanatory. There was a great training done so the customer support aspect is helpful if you do need assistance. This was rolled out very quickly and the implementation was simple. Review collected by and hosted on G2.com.

Captivate IQ is a smooth running easy to view tool. Compared to a large PDF that was used previously that was hard to read, Captivate IQ is so nice. I like the format of the platform and the inquiry section where I can reach out to my team. Review collected by and hosted on G2.com.

From an end user perspective, as clean and smooth as it is, it can be overwhelming. There is a lot of data you can enter and a lot of data to view, but this could be an admin thing on our end. I can't say there is much I don't like about the platform to be honest. Review collected by and hosted on G2.com.

Captivate IQ is a breeze to use and helps provide transparency to complex calculations for sales commissions and bonuses. The UI provides all of the most important information upfront and allows the user to dive into individual line items to understand where the total commission number came from and performance against goals. Review collected by and hosted on G2.com.

I can't think of many downsides in my 1 year of usage. It would be nice to have greater visibility of a current month's performance in the first week or two of a month while the previous month's compensation is still finalizing. There may be a way to do that, but it's either hard to find or hidden by default. Review collected by and hosted on G2.com.

I like how user-friendly Captivate IQ is. The large font and way of navigation on the interface makes it simple and easy to follow. I like how I can see the breakdown of my commission each month and easily toggle back and forth through my pay periods to compare. Review collected by and hosted on G2.com.

To be honest, the "Inquiry" section can be a little challenging. There isn't a clear button that says begin new inquiry and lets you see the different conversations with the different cases. It picks up in the same "chat" as your last case (it does say new chat though) but just continues down. I wish there was a clearer way for each Inquiry case to be separate and lined up with an option to start something brand new. Review collected by and hosted on G2.com.

It makes it easier and more rewarding to keep track of my commissions. See what accounts it's coming from. When things are going well at my sales job, I am logging in multiple times a week. And when it's finally time to approve my payout, I love seeing the confetti popping and it adds more joy and fun to the fruits of my hard labor.

I also like the graphs it shows with my monthly payouts, the clean layout and ease of use.

Lastly, I am big on goal setting and visualization. Having a platform dedicated to reviewing my commission earnings, makes it easier to visualize specific business goals. For example, last month I used the bar graph. I visualized a specific size / monetary amount for the new bar corresponding to the month of February. And at the end of the month, I had achieved the exact goal / bar size I envisioned. Review collected by and hosted on G2.com.

When things aren't going so well at my sales job, Im not visiting the website much cause it reminds me Im not really making financial progress, as far as commissions go.

I dislike not being able to see my current month’s progress until the previous month’s commissions has already been paid out. Review collected by and hosted on G2.com.

Having such a clear and concise view of my compensation. The breakdowns by line item, % of quota, $ amount associated with each metric, etc. It's just fancy enough without having too many frills to overcomplicate what this is - a way to easily understand how much you're being paid. Review collected by and hosted on G2.com.

There's not much to dislike about CaptivateIQ. At times it feels as if you can tell there will be later iterations of the platform - be it UI, UX, etc. - because the look and feel can seem a bit rudimentary. But then you remember what this solution does for you which is making your compensation easy to understand and view and you almost don't want those later iterations. Review collected by and hosted on G2.com.

As a member of the sales team, I particularly enjoyed CapitvateIQ's ability to display all sales-related information clearly. Being able to view all numbers related to my deals in one place is especially important. This way, I have full transparency into what's going into my paychecks and never have to worry about discrepancies. Review collected by and hosted on G2.com.

The one small suggestion for improvement would be to change the new member experience potentially. The first time I used CapitivateIQ, it was a little tricky to navigate. It took some time for me to get comfortable with the platform truly. I think some additional guidance to the new-user onboarding process could be a long way. Review collected by and hosted on G2.com.