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Canapii Reviews & Product Details

JT
Senior Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Response from May D. of Canapii

Thank you for the positive feedback! We're thrilled to hear that Canapii has been useful for your townhall event. We're glad that it has helped you in hosting both virtual and physical events seamlessly. We appreciate your support and look forward to continuing to provide you with a great experience. If there's anything else we can do to assist you in your future events, please let us know!

Canapii Overview

What is Canapii?

Canapii’s award-winning event management platform is designed for organizations of all sizes to deliver unique and engaging in-person, hybrid, and virtual events. From online ticketing to on-site check-in to post event analytics, our digital tools and solutions allows you to streamline your entire event organization – all in one place. Canapii is formed by a global team of passionate event professionals, aligned in common values. We care about creating innovative event experiences, everlasting relationships, and meaningful connections amongst our clients and teammates around the world.

Canapii Details
Product Website
Languages Supported
Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Canapii is an online event management platform which provides unique solutions to manage in-person, hybrid and virtual events. As the only supplier with genuine 24/7 customer service, our global team lives and breathes events, no matter their location or size. Canapii has over 45,000 users and is used by 5000+ companies. By being ahead of the innovation curve, we enable our customers to impress their audiences every step of the way.

How do you position yourself against your competitors?

Canapii sets itself apart from pure-play software providers by providing white-glove service via its experienced events executives, which is why the world's most prestigious tech companies are customers.


Seller Details
Seller
Canapii
Company Website
HQ Location
Singapore, SG
Twitter
@canapii
2 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Description

Canapii’s award-winning event management platform is designed for organizations of all sizes to deliver unique and engaging in-person, hybrid, and virtual events. From online ticketing to on-site check-in to post event analytics, our digital tools and solutions allow you to streamline your entire event organization – all in one place.


Charya J.
CJ
Overview Provided by:

Recent Canapii Reviews

VA
Valerie A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Canapii App experience during the 15th AWID International Forum ( 2024)"
First the staff were very resourceful to explain the different features of the App that could be used to suit the needs of the Conference participa...
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Robust and affordable conference platform with some tricky backstage elements"
It's a robust, feature rich online conference platform that performs well, has everything needed in one package, and presents a polished and access...
Diego M.
DM
Diego M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Super complete platform"
how it adapts to hybrid events, and how day by day they are updating the platform.
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Canapii Media

Canapii Demo - The Mobile App
Transform your virtual event into a hybrid one.
Canapii Demo - Provide smooth event registration and attendee check-in
Eliminate stress and long registration queues with our best-in-class on-site solutions, which includes badge printing with customizable branding, QR code, registration attributes and more.
Canapii Demo - Digital tools and solutions across different devices
Digital tools and solutions across different devices
Canapii Demo - Keynotes and Live sessions
We bring keynotes alive with chats, questions, and ratings. AI guides viewers to what will interest them next based on their profile. Or users can follow the crowd and view the sessions that have been most-watched, or top-rated.
Canapii Demo - Your back end event console
As event organizers you will not only know where your attendees are based but also how many meetings they attended, which sessions they enjoyed, and how many chats they sent. The dashboards makes it easier to prove ROI to sponsors.
Canapii Demo - Your event homepage
Personalize the homepage page of your event with your own branding material. Construct the agenda and display a mix of live streaming, breakout sessions, and on-demand content.
Play Canapii Video
Play Canapii Video
Play Canapii Video
Play Canapii Video

Official Downloads

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Video Reviews

197 out of 198 Total Reviews for Canapii

4.6 out of 5
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197 out of 198 Total Reviews for Canapii
4.6 out of 5
197 out of 198 Total Reviews for Canapii
4.6 out of 5

Canapii Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CanapiiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
VA
Forum Hybrid Lead, AWID
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Canapii?

First the staff were very resourceful to explain the different features of the App that could be used to suit the needs of the Conference participants. Secondly, Canapii is a very easy App to use, our participants who were not tech savy were still able to use the App without a lot of hustle. The App does not require alot of interner bandwidth, hence our participants that are in low bandwidth areas were still able to use the App comfortably. Lastly, the onsite support that was provided was extremely helpful as most of the participants were installing the App while onsite. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Canapii has really improved over the years ( this is the second time I have suggested Canapii to the organizations that I have worked for, and it is quite refreshing to see the progress that has been made to fit the changing conference needs) Not a dislike but a suggestion to look into how to improve the display of photos uploaded and a comment section for participants to falg to the admins if a photo goes against the community guidelines. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

For the Forum we used canapii as the main communication tool, the Forum programme was uploaded on the platform and the participants were able to curate their own experience on the sessions that they would like to attend, the participants they would like to network with. Interestingly, the ad hoc meetings that the participants scheduled to be able to continue the conversations with the other participants. ( The meeting feature on canapii is very cool for connections to be established beyond the traditional model) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
GN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Canapii?

It's a robust, feature rich online conference platform that performs well, has everything needed in one package, and presents a polished and accessible conference to attendees for a price that tends to be on par or lower than competitors. The support staff is very helpful, too, in my experience, esp. Mitzi who was very helpful and even did some things for us to save us time. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

The admin console [backstage area] for setting up the conference can be unintuitive, frustrating, features don't work as expected and controls are not where you expect or are hidden. Setting up an event requires some knowledge about the idiosyncratic functions of the platform and can lead to some stopping points that take up time until answered. The admin area was put together more by developers and can use some very intensive UX help from a UX specialist or user testing people. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

It was the obvious choice for our small nonprofit to host an impressively professional looking free online conference with attendees from around the world. The pricing for us was attainable and the trade off was that the set up can be time and thought intensive. Canapii is a strong platform that has been improved in the couple of years since we first started using it. It can be a little frustrating but ultimately the things you want it to do are possible typically, but could use some support help to know how to make it happen. It's a feature-rich platform for online conferences that is lower price but less intuitive for admins. Review collected by and hosted on G2.com.

Response from Charya Jayasinghe of Canapii

Hi,

Thank you for your kind words and highlighting Mitzi’s support—it means a lot to us!

We also really appreciate your honest feedback about the admin console. We completely understand how a smoother and more intuitive experience would make a big difference, and I wanted to let you know that we’re already working on improving the UI. These updates are designed to make things simpler and more user-friendly, and we're excited for you to try them out.

Thanks again for sharing your thoughts and for trusting Canapii!

JW
Research and Events Assistnat
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Canapii?

The customer support was excellent, and colleagues from Canapii were always helpful and quick to respond. The platform was sleek, simple to use and intuitive. It was also highly flexible and customizable, with a wide range of features available. We were able to finetune our event platform to our specific preferences, and this made it a pleasure to spend time on it every day. Lastly, the Data Analytics tools were highly insightful. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

There was only a few minor improvements that we could suggest. This includes changing the layout of the Speaker pages on our Event platform, and allowing for the alphabetization of speakers on the Sponsors pages. Nonetheless, the Canapii team was able to provide good alternatives. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Our organization needed a platform with which to manage registratrations for our event, and provide a one-stop shop for the attendees to access all the information they needed.

Canapii was able to provide this. It allowed us to manage registrations effectively, and create a landing and helpful point of reference for all our attendees. Review collected by and hosted on G2.com.

JH
Head of Communications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Canapii?

We were looking for an event management platform for quite a while. With Canapii we found the right fit for our needs. In addition to all the important functionalities and the ease of use, it's their support service that really stands out. Fro very fast responses in case of questions to improving the platform based on our experiences and needs. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Quite frankly, no dislikes. We had a few minor suggestions after our first event with Canapii. All these suggestions have been taken onboard and implemented for our event's this year. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Firstly, it creates an attractive environment for our attendees and sponsors, even prior to opening registrations. Secondly, the matchmaking works smoothly. Review collected by and hosted on G2.com.

Diego M.
DM
Titular
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Canapii?

how it adapts to hybrid events, and how day by day they are updating the platform. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

I didn't find many disadvantages, it is so comprehensive that it takes time to learn to use 100% of its capacity. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

management of all actors linked to an event, resolved on a single platform. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Canapii?

The event app is, by far, my favourite Canapii product. It makes capturing real-time attendee feedback incredibly simple and keeps our audience engaged with interactive features like Q&As, polls, surveys, etc. The gamification element is a brilliant touch, adding a fun, competitive element that boosts participation. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

So far, no complaints—I love how quick and straightforward it is to set up Canapii. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

We’re using Canapii on-site to enhance the event experience, making it easier for attendees to navigate, connect with the brand, and engage with each other. Review collected by and hosted on G2.com.

Jade L.
JL
Senior Events Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Canapii?

The platform itself is easy to use, with a clear structure to easily set-up and manage your event.

It has ALL the features required meaning there is no need for a second management platform. It is capable of managing everything from registration and communication, through to on-site management features. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

It is faultless! The Canapii team have been able to iron out everything that would have been a dislike! Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Complete event management tool Review collected by and hosted on G2.com.

YL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Canapii?

-It's simple layout,

- I like the fact you can see the sections in block squares without having to always go on a drop down and click into something, you can just see what the sections are from the offset.

- The colour scheme and design

- It has all your information in one place, from details from hotel to the speakers at the event

- Great customer support with the FAQ's being listed , which are very specific to our event.

- The chat box feature can help with reaching out to people. Which is great for contacting people if you didn't have the best signal. it is also great for networking.

- I like the logo section where you can click onto the logos to find out more about the vendors.

- Connects well from work email

- Easy to set up the app and I like that can click on a link and have the app so it integrates well across all systems.

- Having a simple app like this means it is easy to regularly keep checking what you need to do, like your agenda and to check for updates. A good platform to access frequently. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Haven't found any downsides yet. Could be good if the app alerts you when your next meeting is potentially? like a silent notification. However, with work events like this not always needed as meetings/sessions over run. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

It helps put everything in one place so as a user you can access all the information you need in the app. Being able to view your personal agenda is very effective. Review collected by and hosted on G2.com.

AP
Events and Marketing exec
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Canapii?

Seating plan is great, the interface is easy and simple to use.

Chatbot is very useful in giving me an overview of my guests and even assigning them to tables for me! Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Seating plan could use some other elements like stages or pillars. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Manage seating plan for dinners Review collected by and hosted on G2.com.

Verified User in Events Services
GE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Canapii?

Easy to use, great features, very simple integration Review collected by and hosted on G2.com.

What do you dislike about Canapii?

They are good at everything. I have no complaints Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

It allows smooth running of all of our events, removes plenty of stress that we suffered prior to using canapii Review collected by and hosted on G2.com.