CallRail Reviews & Product Details - Page 13

As a daily user, I find the reporting to be straightforward. Implementation was a snap. I appreciated the boarding call with the CallRail team. I like the feature set. Review collected by and hosted on G2.com.

I can only think of one thing, and that is the lack of a cumulative total on the form fill count. I wish it looked more like the call report. Review collected by and hosted on G2.com.

Tracking capabilities

Highly configurable

responsive support

fairly intuitive Review collected by and hosted on G2.com.

Billing often gets unexplainably interrupted Review collected by and hosted on G2.com.

I love how easy it is to attribute call data to paid media sources and ad campaigns. Review collected by and hosted on G2.com.

I really don't see any issues as of now. Review collected by and hosted on G2.com.

CallRail is very reliable and user friendly. We really appreciate how easy and customizable the call flows are. Review collected by and hosted on G2.com.

There are some occassions where CallRail does not sync the best with Podio (our CRM or sorts), but that could be a Podio issue or maybe even a different issue, but all the same, maybe better coordination between the two companie would be nice. Review collected by and hosted on G2.com.

It's a great tool to use for improving phone sales. Review collected by and hosted on G2.com.

I haven't found anything that I dislike. Review collected by and hosted on G2.com.

Callrail has been extremely helpful in providing channel attribution information. It is very helpful to be able to show a client which channels are bringing not only more phoen calls but the best quality calls. Review collected by and hosted on G2.com.

I believe that the pricing as you grow, hits a level that can cause a profit burden on the agency. We have had to beging charging our clients more for the the servcie due to rising costs. Review collected by and hosted on G2.com.

I love how easy it is to create new numbers to track specific marketing campaigns and how easily CallRail integrates into multiple different CRM's against many industries. Review collected by and hosted on G2.com.

I don't think I have any specific downsides with CallRail! It's been the most reliable tool we use in my workspace in terms of tracking data. Maybe the interface could use some work especially when it comes to attempting to look at specific sources. It can be a little difficult to select options for a custom view. Review collected by and hosted on G2.com.

CallRail is very easy to use and extremely effective in my business. Review collected by and hosted on G2.com.

There is not much to not like. Great platform, Great UI Review collected by and hosted on G2.com.

Love the ability to qualify lead and the capabilities for challenging and blocking robocallers. Easy to set up and use. Review collected by and hosted on G2.com.

The requirement of number pools to allow conversion tracking via Google Ads is a limitation for our franchise/multi-location clients as it would increase annual fees by $15k+. Review collected by and hosted on G2.com.

One of the things I like most is that all of our in coming calls are recorded for quality reviews. It also allows us to track our marketing ROI by using different call tracking numbers for each marketing source. Review collected by and hosted on G2.com.

I don't really have anyting that I dislike. I do know there are lots of featurs that we do not use inside our company. Review collected by and hosted on G2.com.