CallMiner Eureka Pricing Overview
CallMiner Eureka at a glance
CallMiner is licensed as a SaaS model, and offers two flexible pricing options. The first is an annual inventory of hours analyzed. Customer can use their inventory within the duration of the contract for both voice-based and text-based interactions. Text-based interactions are converted using a 25 interaction to 1 hour ratio. The second is seat-based pricing, based on max agent per day to reduce management through agent turnover.
CallMiner offers three packaged bundles. Each package delivers requirements for onboarding, and can be customized with a la carte options for transparency. Organizations can pick the pricing model (volume-based or seat-based) that best fits their needs. In addition, each customer receives a dedicated customer success representative for the life of their CallMiner engagement, who provides trusted advisory innovation without professional services costs.
CallMiner Eureka pricing & plans
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CallMiner Eureka Pricing Reviews
I love the ability to develop and launch a full-fledged AI QA Evalualtion Scorecard Review collected by and hosted on G2.com.
Price of integrating the platform with our ACD Review collected by and hosted on G2.com.
Capability to extract meaningful insights for our business and clients. Visibility into otherwise hidden parts of our business. Review collected by and hosted on G2.com.
Use cases for email channel are limited by lack of separation. Screen-recording product has open security concerns. AI summarization lacks flexibility for our use cases. Review collected by and hosted on G2.com.
