NA

Nick A.

VP of Sales & Marketing

Mid-Market (51-1000 emp.)

4/7/2022

"Effective Partnership"

5/5

Describe the project or task Callbox helped with:

CallBox worked on helping us with few projects:

1. They helped us to clean our calling list by providing us back with records that have the correct contact name, address, phone number, and most importantly email addresses.

2. They also helped us by qualifying prospects who had an interest in doing business with our company Review collected by and hosted on G2.com.

What do you like best about Callbox?

The best things I like about CallBox:

1. Two-way communication,

2. Good listening skills.

3. I also appreciate the fact that they are proactive in detecting issues and offering solutions

4. They accepted constructive criticism and took initiative to solve it immediately. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

I don't think that I have anything in particular that I dislike, however, as we all have room for improvement, I can only suggest that they consider specializing in a specific industry, or maybe have a team that specializes in a specific industry, i.e. Dental in our case. That will give the customer 200% more value for their investment. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

My sincere recommendations to anyone considering using the services of CallBox is to have a very specific agenda and objective and make it realistic. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Working with CallBox gave us the benefit of supplying our sales team with prospects who have an interest in our services, and are willing to listen to a sales call. It freed up the sales team to call on warm leads, vs. completely cold leads. The results were good as we tracked the closing ratio very closely, and we are almost there at reaching our projected sales call. Review collected by and hosted on G2.com.

MC

Merv C.

Senior Director of Sales

Small-Business (50 or fewer emp.)

4/7/2022

"Very professional & detailed"

4.5/5

Describe the project or task Callbox helped with:

Callbox provides a very detailed & comprehensive ABM service to help drive new business growth. Their meticulous process of checking all of the boxes from prospecting to marketing is quite impressive. Think of it as a CMO out of the box. Review collected by and hosted on G2.com.

What do you like best about Callbox?

If you're a company looking to beef up your sales and marketing team but don't want to go through the trouble of hiring a new sales or marketing manager this could be a good alternative. It's like having a CMO, sales manager and SDR all in one. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

If you're a small company or new start-up with very few sales reps you may struggle with taking scheduled calls. They will set your team up with calls but they will not close new opportunities for you. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

Have a full understanding of what you would like your sales team to look like and bring that idea to the conversation. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Helping scale the sales operation. We are a lean team with very little time to handle all aspects of the sales process. We're leveraging Callbox to manage the front end of our sales process. Review collected by and hosted on G2.com.

AL

Anne L.

Assistant Marketing Manager

Mid-Market (51-1000 emp.)

4/6/2022

"Visible progress beyond expectation"

5/5

Describe the project or task Callbox helped with:

Callbox has applied their ABM strategies to help our company generate leads in APAC regions, including SG, MY, TH, AU and so on. The main goal is to set up appointments with qualified leads to increase opportunities for business development. Review collected by and hosted on G2.com.

What do you like best about Callbox?

The webinars held every month are very helpful in terms of increasing brand awareness in our target countries. Callbox can compile a bunch of prospects with target profile and reach out to them through call, email and LinkedIn. I'm sure the prospects will remember SMART Modular at some points after those marketing approaches. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

I can't really find anything I dislike about Callbox because they are a professional team and they know what they can deliver. It's just in the beginning maybe the target or industry profile was not well understood and the generated sales qualified leads are not as accurate as expected. After constant communication, the quality has improved alot already. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Our manpower to fully dedicate to SEA regions is limited, plus our brand awareness is still lacking in Asia. Through Callbox, our brand awareness should have increased gradually by lots of calls, emails or LinkedIn contact. Review collected by and hosted on G2.com.

BN

Bel N.

Sr. Manager, Demand Generation Marketing, APAC

Mid-Market (51-1000 emp.)

9/6/2022

"Passionate team and detail oriented"

4.5/5

What do you like best about Callbox?

Expertise, Passion, full support with an integrated team Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Overall Callbox team is doing a great job Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

Callbox has been helping our APAC team to run an engagement program to accelerate lead gen and opportunity creation for over a year, the team is passionate with knowledge, providing a variety of engagement channels to find the best way to start a conversation with prospects.

We are glad to have such a promising team helping us! Review collected by and hosted on G2.com.

FY

Francis Y.

Sales Director - South Asia & Pacific

Enterprise (> 1000 emp.)

10/26/2022

"Callbox has been a great help in getting the right prospect for meetings"

4/5

What do you like best about Callbox?

Have been able to articulate our Syniverse value proposition to potential customers and create the buzz for our solution. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Nothing, so far the experience has been great Review collected by and hosted on G2.com.

EI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/11/2022

"Pleasantly surprised"

4.5/5

What do you like best about Callbox?

- Very responsive

- 6 members in the team with specific roles

- Transparent and frequent reporting/metrics Review collected by and hosted on G2.com.

What do you dislike about Callbox?

- They are not physically in the same office as me Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

- Ask them to provide reference sites in a similar industry to you

- If you're uncertain then agree to an initial 6 month term to test the waters and extend the contract if successful

- Don't get hung up thinking there will be a language barrier as this is not the case Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

- Lead generation

- Appointment setting

- Market awareness

- Lead quality filtering

- Improves my productivity Review collected by and hosted on G2.com.

PC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/30/2022

"Flexible, Coachable and get results"

5/5

What do you like best about Callbox?

I liked that following the training and rehearsal calls I could select the person I felt most comfortable with. Then weekly we reviewed the results, the challenges and discussed ways to improve messaging. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

So far nothing to dislike. Our experience has been positive. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

I suggest doing multiple rehearsal calls with them. Role play various types of customers/roles they are likely to connect with on their calls. Also if you have internal SDR related materials that you can share with them that can shorten the learning curve. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

They were very helpful in creating more leads for follow up and setting up appointments for discovery. Review collected by and hosted on G2.com.

HH

Hosein H.

Business Process Outsourcing Manager

Mid-Market (51-1000 emp.)

11/7/2022

"Very pleasent and professional"

4.5/5

What do you like best about Callbox?

their professional representatives - their lead generation plan and their customized offer Review collected by and hosted on G2.com.

What do you dislike about Callbox?

they could plan for a more economical package Review collected by and hosted on G2.com.

SE

Shelley E.

Marketing Consultant

Mid-Market (51-1000 emp.)

4/18/2022

"High Quality Lead Gen and Nurture Service"

4/5

Describe the project or task Callbox helped with:

Callbox is helping generate new leads for a software product and nurturing contacts. Review collected by and hosted on G2.com.

What do you like best about Callbox?

They take a multi-channel approach using email, phone, Google ads, LinkedIn, etc. The team is easy to work with and responsive. They want to do a great job and take feedback well. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

Sometimes they are shy about telling us things, like if a particular list isn't working as well as expected based on their experience with similar clients. They are hesitant to share anonymous results from other clients. Review collected by and hosted on G2.com.

Recommendations to others considering Callbox:

The team is very eager to please. They have a good process and provide us with weekly reporting to track performance. Review collected by and hosted on G2.com.

What problems is Callbox solving and how is that benefiting you?

They are servicing as a virtual SDR team, providing extra resources to engage leads and set appointments with sales people. It makes our enterprise sales team more productive. Review collected by and hosted on G2.com.

SY

Shelly Y.

U.S. Franchise Manager

Small-Business (50 or fewer emp.)

10/13/2022

"The Callbox team is so responsive and collaborative"

5/5

What do you like best about Callbox?

The team is very responsive and quick to respond and make changes as needed. Review collected by and hosted on G2.com.

What do you dislike about Callbox?

We haven't had any issues at this point. Review collected by and hosted on G2.com.

Callbox Reviews (91)

Callbox Reviews (91)

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