--- title: Callbox Reviews meta_title: 'Callbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 91 reviews by the users' company size, role or industry to find out how Callbox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 91 scale: '5' date_modified: '2026-06-17' parent_category: name: Marketing Services url: https://www.g2.com/categories/marketing-services --- # Callbox Reviews **Vendor:** Callbox **Category:** [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 91 ## About Callbox Callbox is a premier global lead generation company, recognized as one of the best lead generation companies for its unmatched experience and capabilities. We are uniquely positioned to help businesses scale globally, leveraging over two decades of expertise, cutting-edge tools, and data-driven processes. Since 2004, we have been helping B2B companies achieve their growth and revenue goals through a comprehensive suite of lead generation, appointment setting, and data-related solutions. Why Callbox Stands Out Among the Best Our innovative multi-touch, multi-channel approach allows us to engage decision-makers at various touchpoints throughout the conversion cycle. By seamlessly integrating live one-on-one conversations with email, social media, search, and direct marketing channels, we ensure effective customer engagement and relationship building. Headquartered in Encino, CA, with a global footprint, Callbox has successfully executed over 20,000 campaigns across diverse B2B industries and global markets. Our Proven Track Record: 1.3M+ Qualified Leads Delivered: We connect you with high-quality leads that drive sales growth. 20+ Years of Expertise: Leverage our extensive experience in B2B lead generation to achieve sustainable growth. 20K+ Lead Gen Programs: Our track record demonstrates our ability to create and deliver successful lead generation campaigns. 15,000+ Clients Served: Join our roster of satisfied clients who have benefited from our tailored solutions. Callbox ensures campaign success with proprietary tools, including an extensive in-house B2B database, advanced lead nurturing capabilities, and robust pipeline management features. We align every strategy with your business goals, maximizing lead quality and conversion rates. We provide enriched prospect data and personalized lead nurturing programs to transition cold leads into warm prospects. Our content syndication services boost content distribution, increasing inbound lead generation and elevating brand visibility. Additionally, lead re-activation campaigns and Google retargeting ads help re-engage dormant leads and deliver personalized advertising based on user behavior. What’s New at Callbox Co-managed Sales Development Staff Augmentation Integrate dedicated SDRs directly into your internal workflow. This model combines the control of an in-house team with Callbox’s premium data, AI-powered tech stack, and recruitment infrastructure to scale your pipeline with lower overhead. Contact Us Today Ready to partner with one of the best lead generation companies in the industry? Toll-Free: +1 888.810.7464 General Inquiries: info@callboxinc.com Sales Assistance: sales@callboxinc.com ## Callbox Pros & Cons **What users like:** - Users commend the **timely delivery** of Callbox, appreciating their professionalism and consistent high-quality results. (4 reviews) - Users value Callbox for its **consistent delivery of high-quality BANT leads** and proactive event support services. (3 reviews) - Users value the **collaborative approach** of Callbox, enhancing campaign success through tailored support and effective communication. (2 reviews) - Users value the **flexibility and initiative** of Callbox, which adapts to changing business needs effectively. (2 reviews) - Users commend the **professionalism** of Callbox, noting their responsiveness and understanding of business needs throughout campaigns. (2 reviews) - Response Time (2 reviews) - Understanding (2 reviews) - Communication (1 reviews) - Ease of Work (1 reviews) - Focus on Results (1 reviews) **What users dislike:** - Users face challenges with **payment issues** , as upfront payment requires additional approvals and complicates the process. (1 reviews) - Users criticize the **poor customer support** , suggesting a need for culturally aware assistance from local representatives. (1 reviews) ## Callbox Reviews ### 1. So far so good, a good number of positive meetings booked, where we have demonstrated our product **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Callbox?** The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand the business, present the right tone and message etc **What do you dislike about Callbox?** although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the project so far. The customer support team and the intended audience might not have the same culture. A call centre in the UK/US with people who know the local rules and customs of the target audience could help customers understand what they want and talk to them better. **Recommendations to others considering Callbox:** Take the time to ensure the messging is right for you. The team will review and make the relevant changes until its on point. **What problems is Callbox solving and how is that benefiting you?** Affording us the resource of an outbound sales team to spark the initial interest in our products with our chosen vertical of target businesses for our small team of software consultants to then demonstrate the solution. This benefits us being a small company with no current resource to run a campaign internally of this scale. ### 2. Trusth-worthy team, timely and accountable for everything they do **Rating:** 4.0/5.0 stars **Reviewed by:** Meichin T. | Head of Marketing Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2024 **What do you like best about Callbox?** The team is responsive and able to drive the project very independently. They honour timelines and keep you updated on the progress of work. **What do you dislike about Callbox?** Would like to see if pricing can be more competitive. **Recommendations to others considering Callbox:** Im a solo lead on the marketing/ticketing team and i am often stretched in different directions. With the team at Callbox i just need to tell them the end goal and they do the rest. They understand what needs to be done, how it needs to be done and It gives me more time to focus on other important things. I really appreciate a high performance the team like them. I have already recommended them to 3 more projects ran by others in my company and will continue to recommend them. **What problems is Callbox solving and how is that benefiting you?** Callbox is helping my company to drive ticket sales and registration for our event ### 3. Great Communication and Effort **Rating:** 4.0/5.0 stars **Reviewed by:** Kenta I. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about Callbox?** The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed aligned throughout the campaigns. **What do you dislike about Callbox?** We struggled to see impactful results when targeting the Indian market. I believe their services might perform better in regions like the US, where their expertise and approach may align more effectively with the market dynamics. **What problems is Callbox solving and how is that benefiting you?** The team at Callbox was highly flexible, promptly accommodating our requests and ensuring excellent communication throughout the process. Overall, their effort and responsiveness stood out. ### 4. Callbox service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Callbox?** People from Callbox are very friendly, responsive and process-oriented. **What do you dislike about Callbox?** Not a dislike, but possibly their process needs some fine-tuning. There are too many no-shows for the setup appointments. **Recommendations to others considering Callbox:** Manage your expectations appropriately. It takes some time to fine-tune the process of finding the right target businesses. Also, there will be no-shows. So if you have set aside time for an appointment, you may feel your time is wasted. **What problems is Callbox solving and how is that benefiting you?** Callbox provides a lead finder and appointment-setting service. I use Callbox service for lead generation and appointment-setting. ### 5. Professional and experienced lead generation company with very personable team members **Rating:** 4.0/5.0 stars **Reviewed by:** Laura S. | Global Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Callbox?** Very good responsiveness on email from the team, especially Hera. This meant we could always get a quick answer to a problem, even outside local office hours. Plentiful and useful feedback on the weekly huddles with plans for improvments. **What do you dislike about Callbox?** The editing of email templates was a lengthy process as many changes requested were not made the first time , so it took longer than necessary to get marketing materials approved. We would also have benefitted from someone to guide us on materials and which structures/wording were most impactful based on Callbox's experiences, and prompts for how often we should look to change the messaging. **Recommendations to others considering Callbox:** Carefully plan your intended messaging journey that you want to take new prospects on, and ensure it is tailored to your ICP. Also think ahead about difficult questions or topics that might arise and create bridging phrases to answer queries or take the conversation back to the intended area of focus. **What problems is Callbox solving and how is that benefiting you?** Limited brand awareness of both company and product in the south-east Asian market and low market penetration. Callbox have exposed us to a broader range of companies internationally, especially in the Philippines. ### 6. Lead Generation - Callbox is the answer **Rating:** 4.0/5.0 stars **Reviewed by:** Sean B. | President, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Callbox?** Callbox really has the right set of tools and methodology to generate leads. They are using a combination of voice, email and social for the outreach. They have also taken the time to understand our business in a very short period of time. **What do you dislike about Callbox?** At this point in our journey with Callbox there is really nothing that I dislike. They are taking the time to refine our messaging so the leads we are getting are more qualified. **Recommendations to others considering Callbox:** Take the time to understand how their methodology works and spend quality time with them getting them up to speed on your business. **What problems is Callbox solving and how is that benefiting you?** CLEARGOALS need to generate leads and Callbox was found to help expedite our growth. We have started our engagement and after 6 weeks we have already passed 10 leads ### 7. Very helpful and efficient! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Callbox?** - Callbox provides leads according to the market/industries targeted by us. - Callbox is good in qualifying the prospects in the early stage. - Proactive in detecting issues and offering suggestions on how we can tweak messaging further: such as by inviting prospects to events. - Accept constructive criticism well and amp up efforts when pushed. **What do you dislike about Callbox?** - The detailed information obtained by the Callbox Team is unfortunately still inadequate. Could go further deep for the qualification. - Could be more aggressive in exploring other markets, such as Thailand, Singapore, and also Malaysia. So far, most of the leads come from the Philippines and Indonesia only. - Need to target more qualified leads per week for better ROI. - Expensive. **Recommendations to others considering Callbox:** Cost to ROI ratio must be deeply considered. The team is efficient and quite proactive, however, and therefore could be a good partner for medium size businesses to expand into regions such as SEA. Ensure the onboarding process is well structured and has strict timelines. **What problems is Callbox solving and how is that benefiting you?** Callbox really helps me in finding qualified leads. This is very useful for me and the team to increase the Annual Recurring Revenue (ARR) that we are targeting. ### 8. Fun, young team who are committed to helping. **Rating:** 3.5/5.0 stars **Reviewed by:** Marcos F. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Callbox?** Always helpful. Willing to come up with ideas and solutions to challenges. Appreciate how flexible they are in accommodating changes of plans or when implementing course corrections. **What do you dislike about Callbox?** Not so much a dislike but rather something to build on for the future. It would be great if the content creation capabilities could be upgraded. Being able to develop great quality content, be it print, web or video material, would be perfect. At the moment, it does the job but doesn't necessarily mirror the corporate standards. **What problems is Callbox solving and how is that benefiting you?** They helped with lead generation and did all the heavy lifting concerning scoring, nurturing and converting. This offloaded much of the workload, allowing us to focus on our core activities. ### 9. Callbox is very responsible **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew F. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Callbox?** I like that Callbox takes the social media, LinkedIn and cold calling off of our plate.. **What do you dislike about Callbox?** The price is fairly expensive, I feel as if we could do this for the same price if not cheaper in house, but it's alot more for us to manage. **Recommendations to others considering Callbox:** Great company, I spoke with Mark Machan on the demo. He was very professional, extremely responsive and a very nice person overall. **What problems is Callbox solving and how is that benefiting you?** We were looking for a cold calling solution but after reaching out to Callbox they had much more to offer. ### 10. Very professional services **Rating:** 4.0/5.0 stars **Reviewed by:** Janet C. | Regional Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Callbox?** Reach out to key contacts of potential prospects, converting them to SQL and follow up to ensure the attendance of the appointment. Provide professional services for online events. **What do you dislike about Callbox?** Quite many prospects are not suitable for our solution, i.e shipping companies, forwarders, etc..., which are also counted as part of the total engagements **Recommendations to others considering Callbox:** Need to define the Customer Profile (target audience) very specifically and clearly **What problems is Callbox solving and how is that benefiting you?** Helping us to reach out to more prospects within a short time frame based on the customer profile we defined. ### 11. Potentiallly great service for an exponential growth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Callbox?** Sales team is very helpful and very thorough in presenting the services and its available options. The material is very comprehensive and easy to understand, which gives you a very clear scenario on which you can decide. **What do you dislike about Callbox?** You have to analyse the cost-benefit ration carefully. It's not a cheap service, and you risk flooding your sales team with leads you cannot handle. **Recommendations to others considering Callbox:** This can be a terrific option for businesses that want to grow quickly if you have a small, but mature sales team. **What problems is Callbox solving and how is that benefiting you?** Callbox presents itself as a Lead Generation services. It collects, runs first contacts and qualifies sales leads that can be subsequentially worked by your internal sales team. For companies that have a small sales teams, it can be a great opportunity to leverage sales and accelerate its business. ### 12. Nice team to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Federica I. | Global Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Callbox?** They have been very reactive in replying and actioning on our requests. The team has a positive attitude and eager to satisfy our requests. **What do you dislike about Callbox?** As a suggestion, I would want them to impersonate more with our customers to ask the relevant questions and the right time and optimise the campaign. **What problems is Callbox solving and how is that benefiting you?** We work with callbox within a lead generation campaign; they help us raise our brand visibility and find potential customers for our B2B business. ### 13. Callbox has been a great help in getting the right prospect for meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Francis Y. | Sales Director - South Asia & Pacific , Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Callbox?** Have been able to articulate our Syniverse value proposition to potential customers and create the buzz for our solution. **What do you dislike about Callbox?** Nothing, so far the experience has been great **Recommendations to others considering Callbox:** Good and resourceful partner **What problems is Callbox solving and how is that benefiting you?** Saves my time in getting the right appointments lined up ### 14. High Quality Lead Gen and Nurture Service **Rating:** 4.0/5.0 stars **Reviewed by:** Shelley E. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2022 **Describe the project or task Callbox helped with:** Callbox is helping generate new leads for a software product and nurturing contacts. **What do you like best about Callbox?** They take a multi-channel approach using email, phone, Google ads, LinkedIn, etc. The team is easy to work with and responsive. They want to do a great job and take feedback well. **What do you dislike about Callbox?** Sometimes they are shy about telling us things, like if a particular list isn't working as well as expected based on their experience with similar clients. They are hesitant to share anonymous results from other clients. **Recommendations to others considering Callbox:** The team is very eager to please. They have a good process and provide us with weekly reporting to track performance. **What problems is Callbox solving and how is that benefiting you?** They are servicing as a virtual SDR team, providing extra resources to engage leads and set appointments with sales people. It makes our enterprise sales team more productive. ### 15. Great Overview and Introduction to product **Rating:** 4.0/5.0 stars **Reviewed by:** Roy B. | Program Delivery & Risk Management Executive, Data Center Planning, Relocation and Optimization, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Callbox?** Reduces internal time and effort required to get to the close and generates more opportunities to increase revenue. **What do you dislike about Callbox?** Ensuring the information about products and services is not misleading or overly aggressive. **Recommendations to others considering Callbox:** Ensure the onboarding process is clearly understood by everyone impacted. **What problems is Callbox solving and how is that benefiting you?** Callbox simplifies the marketing and sales processes. Provides qualified B2B leads and takes the tedious legwork away from you enabling you to generate qualified leads, sales appointments or attendees, and go straight to closing deals. ### 16. Great Experience & Results with Callbox Asia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Callbox?** Reporting, weekly calls, CRM visibility, brainstorming ideas on how to get better leads. They don't only listen to what you want but also suggest on how to do better. **What do you dislike about Callbox?** Not really a dislike, but you really got to make sure your sales is aware of ongoing activities. **Recommendations to others considering Callbox:** Be clear on what you want to achieve, Craft your questions properly, Brief your sales in advance **What problems is Callbox solving and how is that benefiting you?** Multiple outreach with different channels to prospects within short period of time ### 17. Lead generation **Rating:** 4.0/5.0 stars **Reviewed by:** Jesus S. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **Describe the project or task Callbox helped with:** Finding new customers in my territory **What do you like best about Callbox?** Communication and customer service when needed. **What do you dislike about Callbox?** More leads will be helpful in certain areas **Recommendations to others considering Callbox:** I recommend callbox for any lead generation **What problems is Callbox solving and how is that benefiting you?** Found new clients and potential future customer ### 18. professional and structured **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **Describe the project or task Callbox helped with:** prospection in asia **What do you like best about Callbox?** they are very structured and the process is well executed **What do you dislike about Callbox?** we would like to have more details about their database to know if they are really able to reach top managers of targeted companies **Recommendations to others considering Callbox:** good and well structured processes **What problems is Callbox solving and how is that benefiting you?** difficulty to reach our prospects in asia. I met quite a few companies that are interested ### 19. A very high level of Professionalism in rendering the Lead Generation services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **Describe the project or task Callbox helped with:** Lead Generation outbound campaign **What do you like best about Callbox?** Transparent campaign progress reporting and professionalism in engaging with my team. Provided CRM tool (hubspot) to display Leads. **What do you dislike about Callbox?** There is no outcome/result based pricing. **What problems is Callbox solving and how is that benefiting you?** Upscaling sales outreach efforts to the targeted market ### 20. Professional team, customer-oriented. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **Describe the project or task Callbox helped with:** Lead gen in a market new to us **What do you like best about Callbox?** detail-oriented and good attitudes team members. Professionally converted our product niches into marketable material. **What do you dislike about Callbox?** a little bit of delay at communication speed sometimes **What problems is Callbox solving and how is that benefiting you?** helped us to achieve a significant result in a very short time. ## Callbox Discussions - [What is Callbox used for?](https://www.g2.com/discussions/what-is-callbox-used-for) - 1 comment - [View Callbox pricing details and edition comparison](https://www.g2.com/products/callbox/reviews?filters%5Bnps_score%5D%5B%5D=4&open_modal_url=%2Fes%2Fproducts%2Fcallbox%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcallbox%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D4%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-19+17%3A06%3A18+-0500&secure%5Bsession_id%5D=09256e50-a543-4c14-b94e-aa552f19a4f9&secure%5Btoken%5D=cafba1657014eca6da3289cefb5b906700b4ed44923a3806e8b1a9594f57de66&format=llm_user) ## Callbox Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Callbox Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (398 reviews) - [CIENCE](https://www.g2.com/products/cience/reviews) - 3.7/5.0 (181 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) - 4.5/5.0 (292 reviews)