Continuous leads and variety and good mex Review collected by and hosted on G2.com.
Calling on the wrong type of client services Review collected by and hosted on G2.com.
Continuous leads and variety and good mex Review collected by and hosted on G2.com.
Calling on the wrong type of client services Review collected by and hosted on G2.com.

Callbox really has the right set of tools and methodology to generate leads. They are using a combination of voice, email and social for the outreach. They have also taken the time to understand our business in a very short period of time. Review collected by and hosted on G2.com.
At this point in our journey with Callbox there is really nothing that I dislike. They are taking the time to refine our messaging so the leads we are getting are more qualified. Review collected by and hosted on G2.com.
The team is fully committed to our success. We review progress weekly and make adjustments. Often Callbox comes to the meeting with suggestions based on what they are experiencing. Review collected by and hosted on G2.com.
Not much. They do what they say they are going to do. Review collected by and hosted on G2.com.

For me it is the team that makes all the difference. Adaptable and dedicated, they are a fantastic value to our company and have integrated very well with our own team. Review collected by and hosted on G2.com.
Not much. Just having the Inside Sales outsourced mean that you need to dedicate some additional time to help them understand better the services they are selling. Review collected by and hosted on G2.com.
Easy to work with . Very professional
Good reporting
Great at making the tactical changes as needed
Also good at making suggestions to improve the process
Very thourough Review collected by and hosted on G2.com.
No downside
Requires patience to manage and teach and make sure you have the right people on the team. Sometimes difficult to get others in the client organization to see the value Review collected by and hosted on G2.com.
- Callbox provides leads according to the market/industries targeted by us.
- Callbox is good in qualifying the prospects in the early stage.
- Proactive in detecting issues and offering suggestions on how we can tweak messaging further: such as by inviting prospects to events.
- Accept constructive criticism well and amp up efforts when pushed. Review collected by and hosted on G2.com.
- The detailed information obtained by the Callbox Team is unfortunately still inadequate. Could go further deep for the qualification.
- Could be more aggressive in exploring other markets, such as Thailand, Singapore, and also Malaysia. So far, most of the leads come from the Philippines and Indonesia only.
- Need to target more qualified leads per week for better ROI.
- Expensive. Review collected by and hosted on G2.com.
Always helpful. Willing to come up with ideas and solutions to challenges. Appreciate how flexible they are in accommodating changes of plans or when implementing course corrections. Review collected by and hosted on G2.com.
Not so much a dislike but rather something to build on for the future. It would be great if the content creation capabilities could be upgraded. Being able to develop great quality content, be it print, web or video material, would be perfect. At the moment, it does the job but doesn't necessarily mirror the corporate standards. Review collected by and hosted on G2.com.
I've been impressed with how responsive CallBox has been throughout the entire process of working with them. They're not a company that earns your business and then disappears. They're there for me every step of the way. Review collected by and hosted on G2.com.
I'm hesitant to say that there's been anything I've disliked, but it was a process to get the message honed in to start producing results. It's not a knock on CallBox - it's just a process to get dialed in. Review collected by and hosted on G2.com.
The most helpful part is the setting of meetings. Our sales team loves being able to prepare for an intake call and also uses the Callbox notes. Review collected by and hosted on G2.com.
As a staffing agency, we have limitations on some roles and states where we can recruit. Our close rate on new deals is under 5%. In addition, we have started to see a decline in our lead volume. Review collected by and hosted on G2.com.
They have different outbound channels (Cold Calling - Email Mkt, Social Media, etc) to help companies like us connect with prospects. They study different sales approaches and maximize each one of them to make sure you are getting the desired results. Review collected by and hosted on G2.com.
So far, our experience with Callbox has been outstanding. They have been extremely professional to understand our needs and walk us through different possible solutions. Review collected by and hosted on G2.com.
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