# Callbox Reviews **Vendor:** Callbox **Category:** [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 91 ## About Callbox Callbox is a premier global lead generation company, recognized as one of the best lead generation companies for its unmatched experience and capabilities. We are uniquely positioned to help businesses scale globally, leveraging over two decades of expertise, cutting-edge tools, and data-driven processes. Since 2004, we have been helping B2B companies achieve their growth and revenue goals through a comprehensive suite of lead generation, appointment setting, and data-related solutions. Why Callbox Stands Out Among the Best Our innovative multi-touch, multi-channel approach allows us to engage decision-makers at various touchpoints throughout the conversion cycle. By seamlessly integrating live one-on-one conversations with email, social media, search, and direct marketing channels, we ensure effective customer engagement and relationship building. Headquartered in Encino, CA, with a global footprint, Callbox has successfully executed over 20,000 campaigns across diverse B2B industries and global markets. Our Proven Track Record: 1.3M+ Qualified Leads Delivered: We connect you with high-quality leads that drive sales growth. 20+ Years of Expertise: Leverage our extensive experience in B2B lead generation to achieve sustainable growth. 20K+ Lead Gen Programs: Our track record demonstrates our ability to create and deliver successful lead generation campaigns. 15,000+ Clients Served: Join our roster of satisfied clients who have benefited from our tailored solutions. Callbox ensures campaign success with proprietary tools, including an extensive in-house B2B database, advanced lead nurturing capabilities, and robust pipeline management features. We align every strategy with your business goals, maximizing lead quality and conversion rates. We provide enriched prospect data and personalized lead nurturing programs to transition cold leads into warm prospects. Our content syndication services boost content distribution, increasing inbound lead generation and elevating brand visibility. Additionally, lead re-activation campaigns and Google retargeting ads help re-engage dormant leads and deliver personalized advertising based on user behavior. What’s New at Callbox Co-managed Sales Development Staff Augmentation Integrate dedicated SDRs directly into your internal workflow. This model combines the control of an in-house team with Callbox’s premium data, AI-powered tech stack, and recruitment infrastructure to scale your pipeline with lower overhead. Contact Us Today Ready to partner with one of the best lead generation companies in the industry? Toll-Free: +1 888.810.7464 General Inquiries: info@callboxinc.com Sales Assistance: sales@callboxinc.com ## Callbox Pros & Cons **What users like:** - Users commend the **timely delivery** of Callbox, appreciating their responsiveness and commitment to meeting deadlines effectively. (4 reviews) - Users value the **consistent delivery of high-quality BANT leads** and the proactive support for boosting event RSVPs. (3 reviews) - Users value the **collaborative approach** of Callbox, noting how it enhances project customization and understanding of business needs. (2 reviews) - Users value the **engagement and flexibility** of Callbox, appreciating their adaptability to changing needs and feedback. (2 reviews) - Users commend the **professionalism** of Callbox, appreciating their responsive team and effective communication throughout campaigns. (2 reviews) - Response Time (2 reviews) - Understanding (2 reviews) - Communication (1 reviews) - Ease of Work (1 reviews) - Focus on Results (1 reviews) **What users dislike:** - Users find the **payment issues** frustrating as pre-project payments necessitate additional approvals in their companies. (1 reviews) - Users express frustration with **poor customer support** , emphasizing a need for culturally aware representatives and improved access to information. (1 reviews) ## Callbox Reviews ### 1. So far so good, a good number of positive meetings booked, where we have demonstrated our product **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Callbox?** The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand the business, present the right tone and message etc **What do you dislike about Callbox?** although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the project so far. The customer support team and the intended audience might not have the same culture. A call centre in the UK/US with people who know the local rules and customs of the target audience could help customers understand what they want and talk to them better. **Recommendations to others considering Callbox:** Take the time to ensure the messging is right for you. The team will review and make the relevant changes until its on point. **What problems is Callbox solving and how is that benefiting you?** Affording us the resource of an outbound sales team to spark the initial interest in our products with our chosen vertical of target businesses for our small team of software consultants to then demonstrate the solution. This benefits us being a small company with no current resource to run a campaign internally of this scale. ### 2. Good quality pipeline from cold outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Callbox?** They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They do that by levering data collection by technological means. They just being smart. **What do you dislike about Callbox?** Callbox's database in Europe is not the best for our use case. **Recommendations to others considering Callbox:** I would recommend them and work with them myself when possible. They deliver above expectations in quality and quantity. **What problems is Callbox solving and how is that benefiting you?** Callbox worked with us on business development in the US for our niche B2B 3D printing products. This is a very technical and complicated persona, which is extremely hard to find. Callbox managed to provide a good stream of high-quality leads, despite no background in 3D printing. ### 3. Trusth-worthy team, timely and accountable for everything they do **Rating:** 4.0/5.0 stars **Reviewed by:** Meichin T. | Head of Marketing Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2024 **What do you like best about Callbox?** The team is responsive and able to drive the project very independently. They honour timelines and keep you updated on the progress of work. **What do you dislike about Callbox?** Would like to see if pricing can be more competitive. **Recommendations to others considering Callbox:** Im a solo lead on the marketing/ticketing team and i am often stretched in different directions. With the team at Callbox i just need to tell them the end goal and they do the rest. They understand what needs to be done, how it needs to be done and It gives me more time to focus on other important things. I really appreciate a high performance the team like them. I have already recommended them to 3 more projects ran by others in my company and will continue to recommend them. **What problems is Callbox solving and how is that benefiting you?** Callbox is helping my company to drive ticket sales and registration for our event ### 4. Delivering the right leads to unlock revenue potential **Rating:** 4.5/5.0 stars **Reviewed by:** Alan O. | Product Manager - Rapid Diagnostics Division, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Callbox?** I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project. I also like that they are able to generate a robust data for leads **What do you dislike about Callbox?** Payment prior to start of project as this is not the norm in my company and triggers more approvals. **Recommendations to others considering Callbox:** Engage with the team and thoroughly discuss with them during the funnel any feedback and improvements you want to do to make sure you achieve your objectives. The Callbox team is always open to discussions. **What problems is Callbox solving and how is that benefiting you?** Increasing the network of key stakeholders and connecting my company to the right people who can influence and decide. ### 5. Efficient & Effective Lead Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Jan V. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Callbox?** We appreciate what CallBox is doing for us and how they're doing it! Methodical, Responsive, Alert, Clear Reports on Progress….and most important….bringing us the Leads!! **What do you dislike about Callbox?** Given our experience, there is not much to dislike. **Recommendations to others considering Callbox:** Spend much time describing your unique offerings in a concise and clear way.......and let CallBox go out and work with it! **What problems is Callbox solving and how is that benefiting you?** There are many ways to reach out to the market and communicate the unique Cyber Protection Platform Network Box has as Managed Security Service Provider and CallBox has shown it can be done in an Efficient & Effective way!! ### 6. Great Communication and Effort **Rating:** 4.0/5.0 stars **Reviewed by:** Kenta I. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about Callbox?** The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed aligned throughout the campaigns. **What do you dislike about Callbox?** We struggled to see impactful results when targeting the Indian market. I believe their services might perform better in regions like the US, where their expertise and approach may align more effectively with the market dynamics. **What problems is Callbox solving and how is that benefiting you?** The team at Callbox was highly flexible, promptly accommodating our requests and ensuring excellent communication throughout the process. Overall, their effort and responsiveness stood out. ### 7. Professional, great service, flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Callbox?** Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommodate these changes to suit our needs. **What do you dislike about Callbox?** Not applicable. Nothing to complain about. **Recommendations to others considering Callbox:** Do consider Callbox, particularly if you need help building the funnel of leads. Partnering with them is a great way to complement your existing lead gen efforts to meet your sales targets. **What problems is Callbox solving and how is that benefiting you?** My company wanted to build the funnel of sales qualified leads. We lack an inside sales team and having sales do lead gen was not scalable and cost effective. Leveraging callbox helped us focus on our core strength in sales and give us more to spend with customers, building relation and closing deals. ### 8. Callbox delivering success **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Callbox?** Very helpful and accommodating. Able to tailor their work to our specific requirements. **What do you dislike about Callbox?** Nothing in particular. However, insights and campaign reporting could be a bit more detailed without having to proactively ask for it. **Recommendations to others considering Callbox:** If you need very organized volume sales outreach and have clear success indicators in mind, Callbox will be able to help. **What problems is Callbox solving and how is that benefiting you?** Volume outreach with detailed parameters and resources and databases that we do not have in-house to achieve scale ### 9. Callbox - lead generation campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Callbox?** Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliability, and focus on driving results—especially in boosting RSVPs for our events and webinars—make them a valuable partner in achieving our goals. **What do you dislike about Callbox?** While Callbox delivers strong results, there is room for improvement in providing more detailed reporting such as Intent data and profiling **Recommendations to others considering Callbox:** If you're looking for a reliable partner to drive lead generation and event RSVPs, Callbox is a great choice **What problems is Callbox solving and how is that benefiting you?** Callbox is solving our challenges in lead generation by providing high-quality BANT leads and effectively driving RSVPs for our webinars and events. ### 10. The all in one for Business Development **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Callbox?** Lead generation Event Support Building our online presence **What do you dislike about Callbox?** Nothing comes to mind at this point, will update the review as needed. **Recommendations to others considering Callbox:** CallBox is very collaborative, the beneift you receive is directly correlated to your investment in knowledge transfer. A great alternative to building out a tech stack across multi pronged business development. **What problems is Callbox solving and how is that benefiting you?** Callbox is solving the complexity of business development across digital and traditional channels. As a result of their approach, we are able to approach our outreach at much more strategic level knowing that they execute across all these same channels, all with outstanding visiblity and reporting. ### 11. Generating leads in a niche market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Callbox?** Their flexibility and ability to tailor the project to our needs. **What do you dislike about Callbox?** Countries were English isn't spoken so well don't seem to yield the same performance. **Recommendations to others considering Callbox:** Preparation is key. Use the onboarding and project set-up period to make sure all parameters are optimized before launching the campaign. **What problems is Callbox solving and how is that benefiting you?** Helping us with volume in sales outreach in a rather niche market that is healthcare advertising. ### 12. A Reliable Partner for Scalable Lead Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Callbox?** Responsive and support team, good reporting and advices **What do you dislike about Callbox?** I don’t think there are any downsides to Callbox, but there’s room for improvement in delivering a higher number of qualified leads. **Recommendations to others considering Callbox:** If you’re looking for a reliable partner to support your lead generation and appointment setting, give Callbox a try! **What problems is Callbox solving and how is that benefiting you?** Helping my company deliver qualified appointments and identify the right database ### 13. Effective Volume Outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Callbox?** Flexibility and tailored solution approach **What do you dislike about Callbox?** CRM integration could be improved in Hubspot to make processes even more seamless. **Recommendations to others considering Callbox:** Make sure you fully brief on the requirements and prepare in detail as much as possible. **What problems is Callbox solving and how is that benefiting you?** Expand the internal database to engage potential customers. ### 14. Onboarding a Lead Generation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Michael U. | SVP Group Products Sales Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Callbox?** I value how they have worked hard to integrate with our company processes and culture. Olga and Leslie have become true business partners and know how to get things done for us in the back shop! **What do you dislike about Callbox?** Onboarding late 2021 into 2022; the "start-up" was challenging and took longer than I had planned- but it was more us than Callbox. We renewed our relationship late 2022 for 2023 for another contract period and that was the best decision. I would be lost right now without their partnership, execution and ability to be flexible on multi campaigns and strategies to achieve our revenue goals! Olga and Leslie and her team are running full speed with us now! **Recommendations to others considering Callbox:** Be patience- if you are looking for a real outsourced business partner who thinks as you do and anticipates your needs - be realistic - it takes time to understand an industry, the sales process, terminology and the sales cycle. **What problems is Callbox solving and how is that benefiting you?** Partnering with Callbox solves five (5) immediate business challenges: (1) profiling, identifying, and developing qualified marketing leads with a long sales cycle; (2) Offers a proven, repeatable, scalable process adding outbound activities and volume beyond our capacity today; and beyond our immediate footprint (3) Coordinates multi-channel strategies and messages across different platforms (i.e. Social, Email etc.) ; (4) Assigns talented motivated people who make it their job to know our business practices and company culture; Olga and Leslie have become invaluable business partners (5) Always back up their activities and results with meaningful executive reporting that is value for me to use with other parts of our business. ### 15. CALL BOX IS AMAZING! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **Describe the project or task Callbox helped with:** CallBox has been an amazing resource for me. They have set meetings for me with my top target contacts leading to sales. Many are with new companies I have never contacted before! The customer service is top-notch. My questions are answered swiftly regardless of time zone differences. Do they ever sleep? Keep up the good work, Call Box. I depend upon you! **What do you like best about Callbox?** I like that I have meetings on my calendar almost every day to introduce new people to our service. **What do you dislike about Callbox?** I cannot think of any negatives regarding this service. **Recommendations to others considering Callbox:** Try it for 6 months and see if it fits your needs. **What problems is Callbox solving and how is that benefiting you?** In running my division, I have little time to cold call, but still need new clients to grow the business. It is the 1st day of February, and I already have 14 Teams appointments set by Call Box on my calendar! I also get fast replies to questions I have from their staff. Keep up the excellent work, Call Box- I depend on you! Jennifer Hudgens, Vice President Kreller Credit ### 16. BEST LEAD GENERATION COMPANY IN THE BUSINESS **Rating:** 5.0/5.0 stars **Reviewed by:** Chandler S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Callbox?** They are quick, fast and efficient. If I have a question or concern, they generally respond within the hour. They check in often and make sure things are running smoothly. **What do you dislike about Callbox?** The only thing I would like to see improved is making sure they schedule the right time for calls and look at our schedule to check availability. **Recommendations to others considering Callbox:** Give them a chance. You won't regret it. **What problems is Callbox solving and how is that benefiting you?** I've been working in the technology field for years and have been amazed at how, week after week, CALLBOX can generate great leads. I would recommend them to any company trying to scale their business. ### 17. Callbox service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Callbox?** People from Callbox are very friendly, responsive and process-oriented. **What do you dislike about Callbox?** Not a dislike, but possibly their process needs some fine-tuning. There are too many no-shows for the setup appointments. **Recommendations to others considering Callbox:** Manage your expectations appropriately. It takes some time to fine-tune the process of finding the right target businesses. Also, there will be no-shows. So if you have set aside time for an appointment, you may feel your time is wasted. **What problems is Callbox solving and how is that benefiting you?** Callbox provides a lead finder and appointment-setting service. I use Callbox service for lead generation and appointment-setting. ### 18. The Callbox team has delivered on their commitments. **Rating:** 5.0/5.0 stars **Reviewed by:** Greg E. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Callbox?** Callbox sets appointments and follows through with each connection to ensure our outreach goals are met. **What do you dislike about Callbox?** We have received a few reports that call and email communication feels unnatural. **Recommendations to others considering Callbox:** I would recommend Callbox for businesses that need to get the word out about their services or products. **What problems is Callbox solving and how is that benefiting you?** Callbox is helping our company make B2B connections to get the word out about our services. ### 19. Professional and experienced lead generation company with very personable team members **Rating:** 4.0/5.0 stars **Reviewed by:** Laura S. | Global Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Callbox?** Very good responsiveness on email from the team, especially Hera. This meant we could always get a quick answer to a problem, even outside local office hours. Plentiful and useful feedback on the weekly huddles with plans for improvments. **What do you dislike about Callbox?** The editing of email templates was a lengthy process as many changes requested were not made the first time , so it took longer than necessary to get marketing materials approved. We would also have benefitted from someone to guide us on materials and which structures/wording were most impactful based on Callbox's experiences, and prompts for how often we should look to change the messaging. **Recommendations to others considering Callbox:** Carefully plan your intended messaging journey that you want to take new prospects on, and ensure it is tailored to your ICP. Also think ahead about difficult questions or topics that might arise and create bridging phrases to answer queries or take the conversation back to the intended area of focus. **What problems is Callbox solving and how is that benefiting you?** Limited brand awareness of both company and product in the south-east Asian market and low market penetration. Callbox have exposed us to a broader range of companies internationally, especially in the Philippines. ### 20. Highly effective team with an impeccable work ethic **Rating:** 5.0/5.0 stars **Reviewed by:** Perry R. | Senior Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Callbox?** - The team seems to always be available despite the time difference - Callbox staff feels like a natural extension of our sales team - They have no issues with refining their process to reflect our current goals (which can change frequently) - The account leadership team adds consistent value to our overall sales process - Most prospects we speak with always acknowledge the interactions they have with our Callbox Account Executives, which enables a seamless handoff from Callbox to our internal Sales team **What do you dislike about Callbox?** We have not had any issues that were not easily fixed with a quick quality call. Most of the time, the Callbox team is already on top of the perceived problem and is ready to present solutions or recommendations that efficiently rectify the problem. **Recommendations to others considering Callbox:** If you want a successful relationship with Callbox, I recommend you stay involved in the process. They are willing to do whatever they can to ensure your campaign is successful, so spending a little bit of time upfront and being transparent about your goals is beneficial. Callbox has its process, but they are willing to make minor tweaks along the way to compliment your schedule/internal processes/etc. **What problems is Callbox solving and how is that benefiting you?** We leverage Callbox as one of our primary resources for lead generation. - Our company has used Callbox to reach various industries and speak with senior members of those organizations. They have consistently performed and often outperformed our expectations for this type of service, from making the first contact, nurturing the prospect relationship, booking the first discovery call, and owning all of the touch points. They have always seemed to deliver. ### 21. AS A WHOLE VERY PRODUCTIVE **Rating:** 5.0/5.0 stars **Reviewed by:** David E. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Callbox?** Continuous leads and variety and good mex **What do you dislike about Callbox?** Calling on the wrong type of client services **Recommendations to others considering Callbox:** nothing **What problems is Callbox solving and how is that benefiting you?** NONE ### 22. Lead Generation - Callbox is the answer **Rating:** 4.0/5.0 stars **Reviewed by:** Sean B. | Vice President Of Professional Services, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Callbox?** Callbox really has the right set of tools and methodology to generate leads. They are using a combination of voice, email and social for the outreach. They have also taken the time to understand our business in a very short period of time. **What do you dislike about Callbox?** At this point in our journey with Callbox there is really nothing that I dislike. They are taking the time to refine our messaging so the leads we are getting are more qualified. **Recommendations to others considering Callbox:** Take the time to understand how their methodology works and spend quality time with them getting them up to speed on your business. **What problems is Callbox solving and how is that benefiting you?** CLEARGOALS need to generate leads and Callbox was found to help expedite our growth. We have started our engagement and after 6 weeks we have already passed 10 leads ### 23. Effective and committed lead generation/appointment setting **Rating:** 4.5/5.0 stars **Reviewed by:** Steve S. | chief marketing officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Callbox?** The team is fully committed to our success. We review progress weekly and make adjustments. Often Callbox comes to the meeting with suggestions based on what they are experiencing. **What do you dislike about Callbox?** Not much. They do what they say they are going to do. **Recommendations to others considering Callbox:** We're a small company with a single sales rep. Callbox is a full-service, professional lead gen/appointment setting operation. Callbox has the infrastructure to touch thousands of contacts a week across multiple channels very cost effectively. **What problems is Callbox solving and how is that benefiting you?** Callbox is setting appointments for our sales person. We worked together to build the list and they manage phone, email and LinkedIn outreach. ### 24. We are very happy with the results **Rating:** 4.5/5.0 stars **Reviewed by:** Almudena A. | Lead Generation Manager Global Corporate Customers, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Callbox?** For me it is the team that makes all the difference. Adaptable and dedicated, they are a fantastic value to our company and have integrated very well with our own team. **What do you dislike about Callbox?** Not much. Just having the Inside Sales outsourced mean that you need to dedicate some additional time to help them understand better the services they are selling. **What problems is Callbox solving and how is that benefiting you?** Callbox is allowing us to increment our Inside Sales capabilities. Creating campaigns to attract new contacts both for new and existing customers. In the past few years we have been able to get in touch with top profile contacts that have enabled numerous new opportunities for the team. ### 25. Very good service and excellent learners **Rating:** 4.5/5.0 stars **Reviewed by:** Graham K. | Chief Business Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Callbox?** Easy to work with . Very professional Good reporting Great at making the tactical changes as needed Also good at making suggestions to improve the process Very thourough **What do you dislike about Callbox?** No downside Requires patience to manage and teach and make sure you have the right people on the team. Sometimes difficult to get others in the client organization to see the value **Recommendations to others considering Callbox:** Be patient and spend the time communicating and training **What problems is Callbox solving and how is that benefiting you?** Quality lead generation Volume of leads Helping me get enough meetings to have a number of meaningful conversations with potential clients and business partners every week ### 26. Very helpful and efficient! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Callbox?** - Callbox provides leads according to the market/industries targeted by us. - Callbox is good in qualifying the prospects in the early stage. - Proactive in detecting issues and offering suggestions on how we can tweak messaging further: such as by inviting prospects to events. - Accept constructive criticism well and amp up efforts when pushed. **What do you dislike about Callbox?** - The detailed information obtained by the Callbox Team is unfortunately still inadequate. Could go further deep for the qualification. - Could be more aggressive in exploring other markets, such as Thailand, Singapore, and also Malaysia. So far, most of the leads come from the Philippines and Indonesia only. - Need to target more qualified leads per week for better ROI. - Expensive. **Recommendations to others considering Callbox:** Cost to ROI ratio must be deeply considered. The team is efficient and quite proactive, however, and therefore could be a good partner for medium size businesses to expand into regions such as SEA. Ensure the onboarding process is well structured and has strict timelines. **What problems is Callbox solving and how is that benefiting you?** Callbox really helps me in finding qualified leads. This is very useful for me and the team to increase the Annual Recurring Revenue (ARR) that we are targeting. ### 27. Fun, young team who are committed to helping. **Rating:** 3.5/5.0 stars **Reviewed by:** Marcos F. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Callbox?** Always helpful. Willing to come up with ideas and solutions to challenges. Appreciate how flexible they are in accommodating changes of plans or when implementing course corrections. **What do you dislike about Callbox?** Not so much a dislike but rather something to build on for the future. It would be great if the content creation capabilities could be upgraded. Being able to develop great quality content, be it print, web or video material, would be perfect. At the moment, it does the job but doesn't necessarily mirror the corporate standards. **What problems is Callbox solving and how is that benefiting you?** They helped with lead generation and did all the heavy lifting concerning scoring, nurturing and converting. This offloaded much of the workload, allowing us to focus on our core activities. ### 28. Got results - better than other companies I've used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Callbox?** I've been impressed with how responsive CallBox has been throughout the entire process of working with them. They're not a company that earns your business and then disappears. They're there for me every step of the way. **What do you dislike about Callbox?** I'm hesitant to say that there's been anything I've disliked, but it was a process to get the message honed in to start producing results. It's not a knock on CallBox - it's just a process to get dialed in. **Recommendations to others considering Callbox:** Be prepared to do some up-front assignments, working hand in hand with your CallBox team to develop sales and marketing messages that get the qualified responses you're looking for. The input up front is vital. **What problems is Callbox solving and how is that benefiting you?** We had a problem generating qualified leads in a cost effective manner. CallBox has been very responsive to work with, reasonably priced, and best of all, they produce results. ### 29. Callbox is very responsive! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Callbox?** The most helpful part is the setting of meetings. Our sales team loves being able to prepare for an intake call and also uses the Callbox notes. **What do you dislike about Callbox?** As a staffing agency, we have limitations on some roles and states where we can recruit. Our close rate on new deals is under 5%. In addition, we have started to see a decline in our lead volume. **Recommendations to others considering Callbox:** Take advantage of the weekly calls to share ideas and progress the partnership. Don't just review numbers and details of meetings. **What problems is Callbox solving and how is that benefiting you?** Callbox is eliminating multiple steps in our sales process by setting up meetings and taking copious notes from prospecting calls. ### 30. Sales & Marketing Expansion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Callbox?** They have different outbound channels (Cold Calling - Email Mkt, Social Media, etc) to help companies like us connect with prospects. They study different sales approaches and maximize each one of them to make sure you are getting the desired results. **What do you dislike about Callbox?** So far, our experience with Callbox has been outstanding. They have been extremely professional to understand our needs and walk us through different possible solutions. **Recommendations to others considering Callbox:** If you are looking for a company to support your Outbound Sales Services, this is the company to work with. The use different channels and they maximize them all. They assign a team to work closely with you in order to achieve the desired and proposed goals **What problems is Callbox solving and how is that benefiting you?** We were looking for a company to help us with a Sales and Marketing Expansion plan. Our goal is to connect with more leads, convert them into prospects and eventually close more sales. We found Callbox, and their outbound channels to connect with different sales opportunities are impressive. ### 31. Callbox is very responsible **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew F. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Callbox?** I like that Callbox takes the social media, LinkedIn and cold calling off of our plate.. **What do you dislike about Callbox?** The price is fairly expensive, I feel as if we could do this for the same price if not cheaper in house, but it's alot more for us to manage. **Recommendations to others considering Callbox:** Great company, I spoke with Mark Machan on the demo. He was very professional, extremely responsive and a very nice person overall. **What problems is Callbox solving and how is that benefiting you?** We were looking for a cold calling solution but after reaching out to Callbox they had much more to offer. ### 32. Incredible Service and People **Rating:** 5.0/5.0 stars **Reviewed by:** Derek E. | Tech Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Callbox?** How communicative they are. We have weekly sync up to go over what has transpired and what's coming. Complete with a follow-up email of the minutes. **What do you dislike about Callbox?** At this point, only that we aren't in the same office. **Recommendations to others considering Callbox:** If you are looking for a lead generation source, CallBox is the industry standard as far as I am concerned. **What problems is Callbox solving and how is that benefiting you?** Getting my company's name out there. As brand recognition is so critical in this day and age, Callbox is a tremendous help! ### 33. Good experience with Call Box **Rating:** 4.5/5.0 stars **Reviewed by:** Melvin H. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Callbox?** The communication and attention to detail the Call Box team provided is second to none. **What do you dislike about Callbox?** Nothing I can think of. Our CallBox team has turned around portions of our business and created success with their strategies and persistence. **Recommendations to others considering Callbox:** Once you provide the parameters, CallBox will implement a strategy and assign personnel to achieve your goals. If you need a team dedicated to your core business mission, Callbox would be a great asset. **What problems is Callbox solving and how is that benefiting you?** Call Box is helping us with webinar attendees and providing qualified appointments for our sales departments. ### 34. Too expensive with little to no results. **Rating:** 0.0/5.0 stars **Reviewed by:** Megan B. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **Describe the project or task Callbox helped with:** Callbox was hired as a lead generator. They described themselves as the "Best in the Industry" and would set 2-4 appointments a week. We maybe got 2-4 a month if we were lucky. More complaints about not being able to understand the caller (from Callbox) were what we heard the most when we would reach out. Hundreds of local businesses were given to them to call and still nothing. Metropark provides telecommunications for every business, of every size, in every industry. Only an appointment was needed, no sales over the phone were involved. Should have been the easiest project and not sure anyone ever did anything outside of LinkedIn connecting.... **What do you like best about Callbox?** Cant think of a single thing.... Very expensive, no leads, no growth for any ROI and every week having someone read me an email full of stats and waste more time was icing on the cake. **What do you dislike about Callbox?** The lack of what was promised and the fact that we were required to pay $30,000 UP FRONT. Now that makes more sense because you know that no one would ever continue to pay a monthly... **Recommendations to others considering Callbox:** Save your money and hire someone in-house. **What problems is Callbox solving and how is that benefiting you?** We have realized no benefits and they only created more issues with taking up time weekly for needless Callbox virtual meetings. I would highly suggest that any business hire an in house employee at the same price instead of using Callbox. ### 35. Marketing and Lead generation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Callbox?** Callbox has the ability to tap into a larger experienced calling staff to generate leads. They utilize a multi-faceted approach to generating leads via calls, email and social media **What do you dislike about Callbox?** The biggest hurdle with Callbox is getting them up to speed with your product or service and how to position it in the market. Investment in time at front end will assist in overcoming this issue. **Recommendations to others considering Callbox:** Invest time upfront to ensure the proper positioning of your product/service. Create tight parameters for appropriate accounts. You will spend more time working with them to ensure campaign is effective so plan for it. **What problems is Callbox solving and how is that benefiting you?** As a small company we do not have and extensive sales and marketing department. Call box has allowed us to extend our bandwidth in these areas without hiring additonal staff. ### 36. Great initial appointment setting service **Rating:** 5.0/5.0 stars **Reviewed by:** Jochen (Joe) R. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2022 **What do you like best about Callbox?** In the case of a re-schedule, the Callbox team provides the service. Callbox's multi-channel approach to sourcing leads is great. Every lead is accompanied with a professional write-up. **What do you dislike about Callbox?** The advantages of an outsourced service far outweigh the disadvantages. **Recommendations to others considering Callbox:** Give them an opportunity to help your business as well. **What problems is Callbox solving and how is that benefiting you?** Callbox provides us with high-quality initial appointments with pre-qualified prospects. Our sales team is happy with the quantity and quality of the initial meetings. ### 37. Quick ROI and Truly an Extension of our Sales Team **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew K. | Sr. Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **Describe the project or task Callbox helped with:** We distribute a highly technical SaaS-based solution that has unique groups of buyers. Callbox helped us develop a plan with targets and goals to reach our ideal market segments with a very relatable story. **What do you like best about Callbox?** They build a program, they don't try and sell you leads. By working together to build a program and allowing us to dictate the message and the customer base, it allowed us to ensure we acquiring highly qualified leads. The other companies we looked at just wanted to sell leads with a per lead cost. Callbox wanted to become a part of our team and work together to generate new business opportunities. **What do you dislike about Callbox?** There were a number of no-shows to the appointments we initially started setting up but we worked together to minimize the occurrences and as the program matured, the no-shows all but stopped. **Recommendations to others considering Callbox:** Do a proof of concept and be very involved in the script and graphic design work. Also we had a lot more success when we narrowed down the audience we were reaching out to and had a very specific offering instead of a general offering. **What problems is Callbox solving and how is that benefiting you?** Generating sales opportunities for my sales team. With our product being as technical as it is, it was very helpful to allow our sales team to focus on selling the product to qualified customers. Callbox took on the burden of finding the opps, we took on the role of closing deals. ### 38. Very professional services **Rating:** 4.0/5.0 stars **Reviewed by:** Janet C. | Regional Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Callbox?** Reach out to key contacts of potential prospects, converting them to SQL and follow up to ensure the attendance of the appointment. Provide professional services for online events. **What do you dislike about Callbox?** Quite many prospects are not suitable for our solution, i.e shipping companies, forwarders, etc..., which are also counted as part of the total engagements **Recommendations to others considering Callbox:** Need to define the Customer Profile (target audience) very specifically and clearly **What problems is Callbox solving and how is that benefiting you?** Helping us to reach out to more prospects within a short time frame based on the customer profile we defined. ### 39. Potentiallly great service for an exponential growth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Callbox?** Sales team is very helpful and very thorough in presenting the services and its available options. The material is very comprehensive and easy to understand, which gives you a very clear scenario on which you can decide. **What do you dislike about Callbox?** You have to analyse the cost-benefit ration carefully. It's not a cheap service, and you risk flooding your sales team with leads you cannot handle. **Recommendations to others considering Callbox:** This can be a terrific option for businesses that want to grow quickly if you have a small, but mature sales team. **What problems is Callbox solving and how is that benefiting you?** Callbox presents itself as a Lead Generation services. It collects, runs first contacts and qualifies sales leads that can be subsequentially worked by your internal sales team. For companies that have a small sales teams, it can be a great opportunity to leverage sales and accelerate its business. ### 40. Nice team to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Federica I. | Global Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Callbox?** They have been very reactive in replying and actioning on our requests. The team has a positive attitude and eager to satisfy our requests. **What do you dislike about Callbox?** As a suggestion, I would want them to impersonate more with our customers to ask the relevant questions and the right time and optimise the campaign. **What problems is Callbox solving and how is that benefiting you?** We work with callbox within a lead generation campaign; they help us raise our brand visibility and find potential customers for our B2B business. ### 41. Effective Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Nick A. | VP of Sales & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **Describe the project or task Callbox helped with:** CallBox worked on helping us with few projects: 1. They helped us to clean our calling list by providing us back with records that have the correct contact name, address, phone number, and most importantly email addresses. 2. They also helped us by qualifying prospects who had an interest in doing business with our company **What do you like best about Callbox?** The best things I like about CallBox: 1. Two-way communication, 2. Good listening skills. 3. I also appreciate the fact that they are proactive in detecting issues and offering solutions 4. They accepted constructive criticism and took initiative to solve it immediately. **What do you dislike about Callbox?** I don't think that I have anything in particular that I dislike, however, as we all have room for improvement, I can only suggest that they consider specializing in a specific industry, or maybe have a team that specializes in a specific industry, i.e. Dental in our case. That will give the customer 200% more value for their investment. **Recommendations to others considering Callbox:** My sincere recommendations to anyone considering using the services of CallBox is to have a very specific agenda and objective and make it realistic. **What problems is Callbox solving and how is that benefiting you?** Working with CallBox gave us the benefit of supplying our sales team with prospects who have an interest in our services, and are willing to listen to a sales call. It freed up the sales team to call on warm leads, vs. completely cold leads. The results were good as we tracked the closing ratio very closely, and we are almost there at reaching our projected sales call. ### 42. Very professional & detailed **Rating:** 4.5/5.0 stars **Reviewed by:** Merv C. | Senior Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **Describe the project or task Callbox helped with:** Callbox provides a very detailed & comprehensive ABM service to help drive new business growth. Their meticulous process of checking all of the boxes from prospecting to marketing is quite impressive. Think of it as a CMO out of the box. **What do you like best about Callbox?** If you're a company looking to beef up your sales and marketing team but don't want to go through the trouble of hiring a new sales or marketing manager this could be a good alternative. It's like having a CMO, sales manager and SDR all in one. **What do you dislike about Callbox?** If you're a small company or new start-up with very few sales reps you may struggle with taking scheduled calls. They will set your team up with calls but they will not close new opportunities for you. **Recommendations to others considering Callbox:** Have a full understanding of what you would like your sales team to look like and bring that idea to the conversation. **What problems is Callbox solving and how is that benefiting you?** Helping scale the sales operation. We are a lean team with very little time to handle all aspects of the sales process. We're leveraging Callbox to manage the front end of our sales process. ### 43. Visible progress beyond expectation **Rating:** 5.0/5.0 stars **Reviewed by:** Anne L. | Assistant Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **Describe the project or task Callbox helped with:** Callbox has applied their ABM strategies to help our company generate leads in APAC regions, including SG, MY, TH, AU and so on. The main goal is to set up appointments with qualified leads to increase opportunities for business development. **What do you like best about Callbox?** The webinars held every month are very helpful in terms of increasing brand awareness in our target countries. Callbox can compile a bunch of prospects with target profile and reach out to them through call, email and LinkedIn. I'm sure the prospects will remember SMART Modular at some points after those marketing approaches. **What do you dislike about Callbox?** I can't really find anything I dislike about Callbox because they are a professional team and they know what they can deliver. It's just in the beginning maybe the target or industry profile was not well understood and the generated sales qualified leads are not as accurate as expected. After constant communication, the quality has improved alot already. **What problems is Callbox solving and how is that benefiting you?** Our manpower to fully dedicate to SEA regions is limited, plus our brand awareness is still lacking in Asia. Through Callbox, our brand awareness should have increased gradually by lots of calls, emails or LinkedIn contact. ### 44. Passionate team and detail oriented **Rating:** 4.5/5.0 stars **Reviewed by:** Bel N. | Sr. Manager, Demand Generation Marketing, APAC, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Callbox?** Expertise, Passion, full support with an integrated team **What do you dislike about Callbox?** Overall Callbox team is doing a great job **What problems is Callbox solving and how is that benefiting you?** Callbox has been helping our APAC team to run an engagement program to accelerate lead gen and opportunity creation for over a year, the team is passionate with knowledge, providing a variety of engagement channels to find the best way to start a conversation with prospects. We are glad to have such a promising team helping us! ### 45. Callbox has been a great help in getting the right prospect for meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Francis Y. | Sales Director - South Asia & Pacific , Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Callbox?** Have been able to articulate our Syniverse value proposition to potential customers and create the buzz for our solution. **What do you dislike about Callbox?** Nothing, so far the experience has been great **Recommendations to others considering Callbox:** Good and resourceful partner **What problems is Callbox solving and how is that benefiting you?** Saves my time in getting the right appointments lined up ### 46. Pleasantly surprised **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Callbox?** - Very responsive - 6 members in the team with specific roles - Transparent and frequent reporting/metrics **What do you dislike about Callbox?** - They are not physically in the same office as me **Recommendations to others considering Callbox:** - Ask them to provide reference sites in a similar industry to you - If you're uncertain then agree to an initial 6 month term to test the waters and extend the contract if successful - Don't get hung up thinking there will be a language barrier as this is not the case **What problems is Callbox solving and how is that benefiting you?** - Lead generation - Appointment setting - Market awareness - Lead quality filtering - Improves my productivity ### 47. Flexible, Coachable and get results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Callbox?** I liked that following the training and rehearsal calls I could select the person I felt most comfortable with. Then weekly we reviewed the results, the challenges and discussed ways to improve messaging. **What do you dislike about Callbox?** So far nothing to dislike. Our experience has been positive. **Recommendations to others considering Callbox:** I suggest doing multiple rehearsal calls with them. Role play various types of customers/roles they are likely to connect with on their calls. Also if you have internal SDR related materials that you can share with them that can shorten the learning curve. **What problems is Callbox solving and how is that benefiting you?** They were very helpful in creating more leads for follow up and setting up appointments for discovery. ### 48. Very pleasent and professional **Rating:** 4.5/5.0 stars **Reviewed by:** Hosein H. | Business Process Outsourcing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Callbox?** their professional representatives - their lead generation plan and their customized offer **What do you dislike about Callbox?** they could plan for a more economical package **What problems is Callbox solving and how is that benefiting you?** the problem if finding the best marketing and lead generation solution ### 49. High Quality Lead Gen and Nurture Service **Rating:** 4.0/5.0 stars **Reviewed by:** Shelley E. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2022 **Describe the project or task Callbox helped with:** Callbox is helping generate new leads for a software product and nurturing contacts. **What do you like best about Callbox?** They take a multi-channel approach using email, phone, Google ads, LinkedIn, etc. The team is easy to work with and responsive. They want to do a great job and take feedback well. **What do you dislike about Callbox?** Sometimes they are shy about telling us things, like if a particular list isn't working as well as expected based on their experience with similar clients. They are hesitant to share anonymous results from other clients. **Recommendations to others considering Callbox:** The team is very eager to please. They have a good process and provide us with weekly reporting to track performance. **What problems is Callbox solving and how is that benefiting you?** They are servicing as a virtual SDR team, providing extra resources to engage leads and set appointments with sales people. It makes our enterprise sales team more productive. ### 50. The Callbox team is so responsive and collaborative **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly Y. | U.S. Franchise Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Callbox?** The team is very responsive and quick to respond and make changes as needed. **What do you dislike about Callbox?** We haven't had any issues at this point. **What problems is Callbox solving and how is that benefiting you?** Callbox is helping us with new lead generation. ## Callbox Discussions - [What is Callbox used for?](https://www.g2.com/discussions/what-is-callbox-used-for) - 1 comment - [View Callbox pricing details and edition comparison](https://www.g2.com/products/callbox/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A00%3A22+-0500&secure%5Bsession_id%5D=8ddafbd3-d78a-4544-8bd7-f5822c7dcb75&secure%5Btoken%5D=987fa65e21145317aa0c7d719a8749c6039a1d293da0543c221491c0cc1e647e&format=llm_user) ## Callbox Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Callbox Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (396 reviews) - [CIENCE](https://www.g2.com/products/cience/reviews) - 3.7/5.0 (181 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) - 4.5/5.0 (292 reviews)