Their flexibility and ability to tailor the project to our needs. Review collected by and hosted on G2.com.
Countries were English isn't spoken so well don't seem to yield the same performance. Review collected by and hosted on G2.com.
Their flexibility and ability to tailor the project to our needs. Review collected by and hosted on G2.com.
Countries were English isn't spoken so well don't seem to yield the same performance. Review collected by and hosted on G2.com.
Responsive and support team, good reporting and advices Review collected by and hosted on G2.com.
I don’t think there are any downsides to Callbox, but there’s room for improvement in delivering a higher number of qualified leads. Review collected by and hosted on G2.com.
Flexibility and tailored solution approach Review collected by and hosted on G2.com.
CRM integration could be improved in Hubspot to make processes even more seamless. Review collected by and hosted on G2.com.
I value how they have worked hard to integrate with our company processes and culture. Olga and Leslie have become true business partners and know how to get things done for us in the back shop! Review collected by and hosted on G2.com.
Onboarding late 2021 into 2022; the "start-up" was challenging and took longer than I had planned- but it was more us than Callbox. We renewed our relationship late 2022 for 2023 for another contract period and that was the best decision. I would be lost right now without their partnership, execution and ability to be flexible on multi campaigns and strategies to achieve our revenue goals! Olga and Leslie and her team are running full speed with us now! Review collected by and hosted on G2.com.

CallBox has been an amazing resource for me.
They have set meetings for me with my top target contacts leading to sales. Many are with new companies I have never contacted before!
The customer service is top-notch. My questions are answered swiftly regardless of time zone differences. Do they ever sleep?
Keep up the good work, Call Box. I depend upon you! Review collected by and hosted on G2.com.
I like that I have meetings on my calendar almost every day to introduce new people to our service. Review collected by and hosted on G2.com.
They are quick, fast and efficient. If I have a question or concern, they generally respond within the hour. They check in often and make sure things are running smoothly. Review collected by and hosted on G2.com.
The only thing I would like to see improved is making sure they schedule the right time for calls and look at our schedule to check availability. Review collected by and hosted on G2.com.
People from Callbox are very friendly, responsive and process-oriented. Review collected by and hosted on G2.com.
Not a dislike, but possibly their process needs some fine-tuning. There are too many no-shows for the setup appointments. Review collected by and hosted on G2.com.

Callbox sets appointments and follows through with each connection to ensure our outreach goals are met. Review collected by and hosted on G2.com.
We have received a few reports that call and email communication feels unnatural. Review collected by and hosted on G2.com.
Very good responsiveness on email from the team, especially Hera. This meant we could always get a quick answer to a problem, even outside local office hours. Plentiful and useful feedback on the weekly huddles with plans for improvments. Review collected by and hosted on G2.com.
The editing of email templates was a lengthy process as many changes requested were not made the first time , so it took longer than necessary to get marketing materials approved. We would also have benefitted from someone to guide us on materials and which structures/wording were most impactful based on Callbox's experiences, and prompts for how often we should look to change the messaging. Review collected by and hosted on G2.com.

- The team seems to always be available despite the time difference
- Callbox staff feels like a natural extension of our sales team
- They have no issues with refining their process to reflect our current goals (which can change frequently)
- The account leadership team adds consistent value to our overall sales process
- Most prospects we speak with always acknowledge the interactions they have with our Callbox Account Executives, which enables a seamless handoff from Callbox to our internal Sales team Review collected by and hosted on G2.com.
We have not had any issues that were not easily fixed with a quick quality call. Most of the time, the Callbox team is already on top of the perceived problem and is ready to present solutions or recommendations that efficiently rectify the problem. Review collected by and hosted on G2.com.
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