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Calendly Reviews & Product Details

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Calendly?

We use Calendly for various purposes in our organization. The primary purpose is to book product demos on our sales team calendars, but we also use it to book onboarding appointments for current customers, to schedule interviews during the hiring process, and to schedule meetings with vendors and third parties.

I've used Calendly with Salesforce for demo bookings for many years and their new Routing for Salesforce feature is amazing. Now when someone goes to book a demo, we can route them to customer success if they are already a customer, and if they are a lead, Calendly will check to see who the assigned owner is in Salesforce and populate that person's calendar for booking. If there is no owner, we round-robin the appointments among our sales team. This ensures that people always get to the right team and the right person which has saved us a ton of time and made the process super smooth for our customers and prospects. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

Honestly, nothing. The one issue I used to have with Calendly was that it couldn't find a lead/account owner in Salesforce but it does that now!

The one thing that would make it even better would be the option to automatically CC another team member on event invitations. That would help out our sales process. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Leads can book demos directly on our sales team calendars. Our SDRs also use Calendly to book demos for the AEs, which helps us keep things fair (the event they use Round Robins the demos). It also provides us with consistent reporting both in Salesforce and in Calendly. Review collected by and hosted on G2.com.

Calendly Overview

What is Calendly?

Calendly helps individuals, teams, and organizations automate the meeting lifecycle by removing the back and forth with scheduling. Calendly’s cloud-based platform offers a new layer of the modern digital technology stack by connecting with critical tools to automate scheduling workflows, creates a more delightful customer experience, and provides insightful, measurable data to drive better business outcomes. Today, more than 20 million users across 230+ countries use Calendly to simplify meetings, collaborate more effectively and efficiently, and drive business forward. To learn more, visit Calendly.com.

Calendly Details
Product Website
Languages Supported
German, English, French, Italian, Dutch, Portuguese, Spanish
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Product Description

Simple, beautiful scheduling. Say goodbye to phone and email tag for finding the perfect time

How do you position yourself against your competitors?

Calendly greatly improves customer satisfaction and retention rates, hiring cycles, cost savings, team productivity, and more, as outlined in a Forrester TEI study that demonstrates the 318% ROI and $687K in total net benefits Calendly customers can expect to see over a three-year investment. Download the full report here: https://calendly.com/resources/ebooks/forrester-tei.


Seller Details
Seller
Calendly
Company Website
Year Founded
2013
HQ Location
Atlanta, Georgia
Twitter
@Calendly
21,776 Twitter followers
LinkedIn® Page
www.linkedin.com
646 employees on LinkedIn®
Description

Calendly is the easiest way for teams to schedule, prepare, and follow-up on external meetings. Calendly is the only centralized scheduling automation platform built for scaling across the organization to help people close deals, land candidates, build relationships, and grow their business faster.


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Recent Calendly Reviews

Gaurav T.
GT
Gaurav T.Enterprise (> 1000 emp.)
4.0 out of 5
"Calendly gives a whole new definition to appoinments based on calendar"
Calendly is a very simple to follow tool and helps to schedule appointments in no time
Kasia R.
KR
Kasia R.Small-Business (50 or fewer emp.)
0.0 out of 5
"Difficult to change/update your payment information"
It was simple to set up but has limited features.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Scheduling Simplified"
It's easy to use, integrates easily with other platform tools and I use it frequently to schedule and manage calls.
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Calendly Media

Calendly Demo - One-Click Scheduling
Book meetings without the back and forth.
Calendly Demo - Workflows
Improve outcomes with personalized reminders and followups
Calendly Demo - Integrations
Sync meeting data and customer profiles across your entire stack.
Calendly Demo - Email Embed
Let your invitees choose a time right from your emails.
Calendly Demo - Round Robin
Schedule one-on-one or with your team.
If you're scheduling client meetings, product demos, interviews with candidates, office hours, you name it… Calendly’s got a scheduling solution for you! In this video, we’ll cover Calendly’s most popular features.
Play Calendly Video
If you're scheduling client meetings, product demos, interviews with candidates, office hours, you name it… Calendly’s got a scheduling solution for you! In this video, we’ll cover Calendly’s most popular features.
In this video, we'll walk through our four different pricing plans, so you can better understand which one is right for you and your team.
Play Calendly Video
In this video, we'll walk through our four different pricing plans, so you can better understand which one is right for you and your team.
Play Calendly Video
Get the full story on how Asiya Khan, Lead Consultant Manager of Branch and Business Practices at Assante, streamlined their appointment booking process and enhanced the scheduling experience for their growing clientele with Calendly.
Play Calendly Video
Get the full story on how Asiya Khan, Lead Consultant Manager of Branch and Business Practices at Assante, streamlined their appointment booking process and enhanced the scheduling experience for their growing clientele with Calendly.
Learn why HackerOne choose Calendly as their scheduling automation solution.
Play Calendly Video
Learn why HackerOne choose Calendly as their scheduling automation solution.
Answer a few questions to help the Calendly community
Have you used Calendly before?
Yes

Video Reviews

2,236 out of 2,237 Total Reviews for Calendly

4.7 out of 5
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2,236 out of 2,237 Total Reviews for Calendly
4.7 out of 5
2,236 out of 2,237 Total Reviews for Calendly
4.7 out of 5

Calendly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CalendlyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Abhishek  A.
AA
EA to CEO
Architecture & Planning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Calendly?

I have been using Calendly for over a year and it is really very user friendly. The best part is that it has some automatic features like sending automated emails to all the appointment bookings, sending an email for requesting additional information and also sending reminders. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

Calendly charges per user so even if I want to add my EA to manage my calendar it will charge me for that user. They should work on their costings to make it more accessible to general public. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Finding the time on someone's schedule and then hoping them to honor the time is really challenging. Calendly booking makes it easy to book the time and makes sure there is no double booking at the same time. Also I can check my calendar for appointments and I keep getting reminders so I do not miss my appointments. So i think this was a big challenge that Calendly is solving for small business like me. Review collected by and hosted on G2.com.

Mehandi I.
MI
Automation Expert
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Calendly?

Calendly being the pioneer to think out of the box for us about scheduling meetings across different time zones and at the same time it is based on the event owners and the invitees availability. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

I don't think there is anything one should ever say that they don't like about it, but people are using other platforms as well, so may be the pricing is a something they are caring about. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Problems calendly is solving and its benefits are:-

a) Online appointment scheduling for different events either - event wise, department wise.

b) No more hustle to check the available time slots in the calendar, simply send the calendly event link and you are good to go.

c) Timely reminder to the invitee and the owner.

d) Integration with the CRM using Zapier is a boon, saves alot of the time from copy, paste Review collected by and hosted on G2.com.

Open Discussions in Calendly
Kasia R.
KR
Integrative Transformation Life Coach + Natural Health Practitioner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Calendly?

It was simple to set up but has limited features. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

It's a good thing I wasn't in a hurry with this issue because it took almost a week to hear back. I had to follow up with an email before I even received a response. My issue was not resolved. I never received the email that she sent apparently twice so that I could change my billing information. I did check my spam folder several times. I don't think it's the agent, she was polite when I did receive her emails. Honestly, I think it's Calendly's system. Are you guys understaffed? Your software should just give me the option to change my own billing information like literally every other software I use. I can log in and click update billing and I have access to all my own information. Making a user email support, wait god knows how long, follow up, wait for an email, and then still not receive it and not be able to change their payment information is RIDICULOUS. I used Calendly as my client booking system. If my payment method hadn't gone through in time and I would have lost service, that impacts my business. That's not ok with me. This is why I've gone with another calendar service. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Client scheduling Review collected by and hosted on G2.com.

Open Discussions in Calendly
Kendra H.
KH
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Calendly?

I absolutely love using Calendly! This scheduling tool has transformed the way I manage my appointments, and I can't recommend it enough.

One of the standout features of Calendly is its sleek and professional design. The interface is visually appealing, making it a joy to navigate. Everything is laid out intuitively, which means I can easily find what I need without any hassle.

Customization options are another highlight. I can tailor my scheduling pages to reflect my brand, ensuring that my clients have a seamless experience that feels personal and professional. The add on makes customizations even easier. I highly recommend the add on!

Moreover, the customer service chat is exceptional. Whenever I have questions or need assistance, the support team is prompt and helpful, providing me with the guidance I need in real-time. This level of service really sets Calendly apart from other scheduling tools I've used.

Overall, Calendly has made scheduling not only easier but also more enjoyable. I highly recommend it to anyone looking to streamline their appointment-setting process! Review collected by and hosted on G2.com.

What do you dislike about Calendly?

I have not found any features that I dislike about Calendly. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Overall, Calendly has streamlined my scheduling process, allowing me to focus more on my work rather than the logistics of meeting arrangements. Calendly integrates seamlessly with my Google Calendar eliminating scheduling conflicts. One of the most frustrating aspects of scheduling meetings is the endless email exchanges to find a suitable time. Calendly simplifies this process by allowing clients and colleagues to book directly from my available slots, eliminating the need for back-and-forth communication. This not only saves time but also enhances productivity. Review collected by and hosted on G2.com.

Response from Chassidy Galyon of Calendly Sales

Thank you for your glowing review! We're delighted to hear that you love using Calendly and that our sleek and professional design, intuitive interface, and customization options have made such a positive impact on your scheduling process. We're also pleased to hear that you've had a great experience with our customer service chat. We're committed to providing prompt and helpful support whenever you need it. We appreciate your recommendation and look forward to continuing to streamline your appointment-setting process.

Michael W.
MW
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Calendly?

Calendly has proven to be an invaluable tool for streamlining my scheduling process. Its user-friendly interface allows me to effortlessly share a booking link with prospects, enabling them to select a time that aligns with my availability. This eliminates the tedious back-and-forth of traditional scheduling, creating a frictionless experience.

I particularly appreciate Calendly's seamless integration with my preferred video conferencing platform. By automating the generation and distribution of meeting links, I can save valuable time and focus on preparing for the meeting itself.

The system's ease of setup and quick adaptability to my specific needs were impressive. I was up and running in no time, and I'm consistently delighted to see new meetings scheduled on my calendar.

Overall, Calendly has significantly enhanced my scheduling efficiency and productivity. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

I can't think of anything that I dislike about Calendly at this point. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Calendly has significantly streamlined my workflow by automating the scheduling process. This allows me to focus on my core tasks without the distraction of back-and-forth scheduling communications. Review collected by and hosted on G2.com.

Response from Chassidy Galyon of Calendly Sales

We're delighted to hear that Calendly has eliminated the tedious back-and-forth of traditional scheduling for you, allowing you to focus on preparing for your meetings. We appreciate your support and are thrilled to be a part of streamlining your workflow.

Jeri B.
JB
Kitchen and Bath Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Calendly?

I love that it offers easy communication between me and my customers as well as creating an easy process for them to schedule meetings with me that fit their schedule. It's so convenient to be able to pre-set my appointments and it's a great way to collect the information about the project and customer before the meeting. I also love that it syncs with my calendar and that customers can easily contact me and alter appointments if needed. It's really been a game changer in how I schedule meetings.

I use this app pretty much daily. It was relatively easy for me to set up. I did have to tinker around a little bit to get my appointment times set the way I wanted. I also have a variable schedule, so that made it a little bit more difficult, but overall, it was easy. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

One downside I've come across is that I can't connect both emails that I use to the account unless I pay for a subscription. I also think the emails it sends to confirm meetings are lengthy and confusing. The formatting could be better and more concise. One of the big things is creating systems and formatting that are easier for some of the elderly customers I have to be able to use this program. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Communicating with Customers - I can gather information prior to meetings / customers can communicate and contact me easier

More convenient scheduling for customers - no more confusion and back and forth trying to find a convenient meeting time. I can send my calendly link and customers can schedule a time that works best for them at their leisure. Review collected by and hosted on G2.com.

Response from Chassidy Galyon of Calendly Sales

Thank you for sharing your experience! We're glad to hear that Calendly has made scheduling and communication easier for you and your customers. We understand your concerns about email formatting and multiple email connections, and we'll take that into consideration for future improvements. We appreciate your support and hope Calendly continues to meet your scheduling needs.

Elizabeth M.
EM
Freelance Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Calendly?

I had been using the built-in CRM scheduling software that came with my other tools for free, and I thought it was good enough—until it wasn’t. Despite my best efforts, I couldn’t prevent the software from double-booking events. The breaking point came when it scheduled two very important client meetings right on top of each other. That’s when I realized I needed a more reliable solution and decided to give Calendly a try.

Now, I only wish I had switched sooner. Calendly works flawlessly and does exactly what it’s supposed to do. I love the ability to set specific events and time block my schedule, making my day much more organized and stress-free. I’m definitely a fan. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

To truly optimize Calendly, I believe new users should take the time to explore and experiment with all the settings. Getting comfortable with the platform’s features is key to making the most of it. One improvement I’d love to see is the ability to link events together. For example, I have a service that requires two meetings, and it would be fantastic if clients could select both in a seamless, connected flow. Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Calendly is solving the problem of double-booking and scheduling conflicts that I experienced with my previous scheduling software. Despite multiple attempts to fix these issues, my old system continued to allow events to overlap, which led to critical client meetings being scheduled at the same time. This was not sustainable for my business. By switching to Calendly, I’ve benefited from its reliable scheduling system that prevents double-booking and allows me to set specific events and time blocks. This has made my schedule more organized, reduced stress, and ensured that I can focus on delivering the best service to my clients without worrying about scheduling mishaps. Review collected by and hosted on G2.com.

Response from Chassidy Galyon of Calendly Sales

We're glad to hear that Calendly has helped you avoid double-booking and scheduling conflicts, making your schedule more organized and stress-free. It's great to know that our platform has contributed to delivering the best service to your clients. Thank you for choosing Calendly!

KM
Partnerships & Recruitment Support Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Calendly?

I love Calendly because it is extremely user-friendly and can be used easily on mobile devices as well as desktops. There is no sign-in/account creation required for those who you invite to sign up for calendar times, which makes it extremely easy to use for large groups. It can be such a hassle for people to create accounts just to sign up for something, so it is refreshing to be able to avoid that with Calendly.

Creating events is quick and easy, plus you can use previous events as "templates" which makes it easy if you use this often. I would say that Calendly is something I will return to and use often, as it has so many different applications.

The option to have e-mail and/or text reminders for events is also very useful as someone who has a busy schedule. Typically, services like this feel like a hassle to encorporate into your routine, but Calendly is much easier to integrate into the systems I already use for scheduling. It can create events for me and pull my availability from outside calendars, which is a huge help and time saver.

It was easy to get started and did not feel like an overwhelming thing to learn, as everything is pretty intuitive. Being able to customize what the scheduling page looks like is also a huge benefit, as gathering information from event participants is so much easier this way using the custom questions. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

There is not much I have to say as far as dislikes with Calendly. I do not use every aspect of the product, so there may be undesirable things that I have not used yet. The one thing I struggled with at first was creating very specific times for scheduling, as in date-specific, one-time scheduling availability. Not because the feature was missing, just because it was a bit difficult for me to use at first. Now though, I feel comfortable using it! Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

Scheduling interviews can be a nightmare without something like Calendly, and the back-and-forth of scheduling e-mails wastes time and energy for both parties, in my opinion. It is much easier to send a Calendly link and allow others to choose times that work best for them. I also find myself accidentally double-booking when manually managing my own scheduling. Calendly is a geat way to prevent this, which saves me so much time and headache in the long run. Working in a job that sometimes requires international meetings is also difficult, as scheduling across time zones can be confusing. Calendly is able to convert my availability to the other person's time zone automatically when they sign up, which is a fantastic help. Review collected by and hosted on G2.com.

Response from Chassidy Galyon of Calendly Sales

We're thrilled to hear that you are enjoying the user-friendly experience and the convenience of using Calendly on both mobile and desktop devices. It's great to know that you find it easy to create events and appreciate the option for email and text reminders. We're also glad to hear that you find it easy to integrate into your routine and that it helps you with scheduling across different time zones. Thank you for your feedback!

Ashley M.
AM
Head Football Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Calendly?

It's very easy to use and I no longer have to think about my schedule, it automatically updates my calendar with the new events.

All I have to do is create my availability (once) and share the link with my clients.

It has really taken a load from my shoulders Review collected by and hosted on G2.com.

What do you dislike about Calendly?

I would like to be able to add breaks in between meetings somehow as sometimes my clients book back to back and then I'm stuck with 3-4h in a row 😂 but it's not the end of the world Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

I used to create my availability manually which meant I often had to revise it and change it as I got bookings.

Now I no longer have to think about it because Calendly does it for me Review collected by and hosted on G2.com.

Response from Chassidy Galyon of Calendly Sales

We're glad to hear that Calendly has made managing your schedule easier for you! We appreciate your feedback about adding breaks between meetings, and we'll definitely consider it for future updates.

Verified User in Staffing and Recruiting
CS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Calendly?

I have used Calendly every day for 5+ years. It is one of the most user-friendly solutions I have ever implemented, runs like clockwork, anticipates all your needs, and since its free tier gives you access to basically everything without a countdown trial, I know it inside out and it is now one of the first purchases I recommend as a consultant for mid-size companies. I frequently meet with extremely busy engineers, and I don't have to chase them down anymore—they pick a time, I prepare for my meeting, they show up. The Calendly product team have done an amazing job at anticipating user needs and creating a truly seamless workflow, I have literally never had any issues with it. If and when I ever talk to anyone on the support team it will be to deliver them gift baskets. Review collected by and hosted on G2.com.

What do you dislike about Calendly?

This is only an issue for non English speakers—the localization of the app is unnatural at times and can make the solution a little difficult to grasp, but nothing that can't be solved with a bit of back and forth, nd since the app is exceptionally smooth-running it takes no time.

Could probably do without the header image too, or with a more robust solution with options (i.e. circle cropping). Review collected by and hosted on G2.com.

What problems is Calendly solving and how is that benefiting you?

I'm a resume writer. Allowing people to choose the time of their meetings builds a ton of accountability and ownership. Review collected by and hosted on G2.com.