Bynder Reviews & Product Details

The Onboarding Team made it easy for us to get up and running. They had templates for us to think through how to structure our assets and meta data for searching. And we had regular meetings to keep us on track so we hit our launch date without issue.

Bynder is intuitive which makes it easy for our end users. It's fully customizable so we could set it up to fit how we work and how we search for assets. We've had a great adoption rate with the Marketing team and look forward to rolling it out to the rest of the company. Review collected by and hosted on G2.com.

We thought there was an easy solution to bring assets and metadata over from our previous DAM but that ended up being more work than uploading project by project so getting our assets into the tool took longer than anticipated.

I wish Bynder could convert to different file types on the fly so everyone can get what they need immediately without us creating and managing several file types for every asset.

I also wish there was automation on notification of expired assets to make the maintenance and compliance easier. Review collected by and hosted on G2.com.

I think Bynder is a great tool! It is very intuitive for the users and admins. I like that the usage flow works similar to Google Images or online shopping so it is quick to understand for a new user. Review collected by and hosted on G2.com.

There are limitations for uploading/adjusting files. If I make an error in uploading, it is not always easy to bulk edit all metaproperties. It sometimes gets confused with filters, so then I have to change each asset manually. I think a warning or "ok" would be helpful to add when using Mass Uploader when it comes to adding new terms/meta-properties. I had a few times that a spelling error/typo caused a new field to be added without me noticing until doing a later QA. Review collected by and hosted on G2.com.

Bynder's customer service is exceptional. The onboarding process from start to finish was thorough, well planned, detailed and interactive. It laid a foundation for a successful DAM in the future and really got the whole working group on-board. Bynder is our business-wide DAM solution that is used daily, so it's important that the integration is easy and straight-forward. The platform is easy to use, has all the features we need and passed our security and tech checks. Plus the Brand Portal is a cherry-on-top, the perfect interactive solution to house all of our brand guidelines and assets. Review collected by and hosted on G2.com.

As with all new platforms there are features we'll use and some that won't be suitable for our business needs. That's not a criticism of Bynder, its just a reality of when you buy a product off the shelf. Review collected by and hosted on G2.com.

How there are many ways to organize and search for specific assets. Additionally, the upload process is quite intuitive and easy to customize as well as the homepage. Collections is probably the most valuable to me and my team, specifically for sharing externally and organizing a smaller group of media files.

The customer support has been top tier from sales all the way to our implementation specialist (and soon to be customer success manager). We have asked a lot of Nick speceifically and he has been extremely helpful to work with and knowledgeable about the product. Review collected by and hosted on G2.com.

For our team, the biggest hurdle has been navigating the Adobe CC. The process for uploading working files is quite manual and not easy to navigate. I realize this may be because we are using the connector incorrectly or because we are so new to the platform, but this seems like more work for our design team to figure out than it should be. Review collected by and hosted on G2.com.

It's a single home to access the 10s of thousands of documents our company manages, and when we need to update something, we can easily update it in one place that that is reflected through the 4 different websites our company manages, as well as internal use. The Onboarding Team, Adam and Carina, were extremely patient and knowlegable with teaching us how best to use the tool. They even helped create several unique solutions to meet our customized needs. The onboarding and implementation of this software has been a delight, working with them and seeing immediate benefits for our company. Review collected by and hosted on G2.com.

Unfortunately, Bynder says that it integrates with Drupal as a website asset management tool, and while this is technically true, it's integration is shockingly limited. You currently can only use 1 Bynder asset per Drupal web page/post, and even then, you cannot embed your asset in-line, only at the foot of your post. This may work fine for somebody using it for "blog" website, however, it is not even remotely acceptable for use on a product website. Review collected by and hosted on G2.com.

Bynder is leading in the DAM space. The platform is intuitive, their onboarding is stellar, their customer support is clear and not at all condescending (Nick Taylor, if you can arrange it, is just the best), and their features just get better. Review collected by and hosted on G2.com.

I do wish it cost less, and I'm hoping annual prices can come down as (or if) storage costs decrease and subscribers increase. For us, my only worry is we'll be priced out. But they've also been incredibly willing to work within our budget. Review collected by and hosted on G2.com.

I was very impressed with the sales discovery process where we learned about the product and what our migration would look like. The planning was thorough and the demonstrations we received were very impressive on product use cases as well as AI integrations. Our team had to migrate from a previous DAM provider to Bynder in three months. I knew it could be challenging, but the Bynder team met me every step of the way with a confident onboarding team. Our meetings were productive and the communication outside of meetings was professionally quick and thorough. Stephanie and Christina were awesome to work with. We now work with Sean as our customer success rep and he is also wonderful. Our team has been so impressed with the transition between platforms and for the very intuitive Bynder DAM. The adoption seems to be very smooth because the smart filtering used with our metadata taxonomy is instinctive, and the search capabilities are well designed. Onboarding our co-workers has gone smoothly so far and we have brought in all of our our clients as well. Another plus to switching to Bynder was the cost savings. Our team is very happy with the change. Review collected by and hosted on G2.com.

There are a few areas that need improvement with Bynder's capabilities. We can't view GIFs unless they are made public, and none of our assets are public for specific privacy reasons. We hope they will develop another way to view GIFs in the platform. Also, HTML5 can't be previewed in the DAM and this is helpful to test the asset before it is loaded to a site. We cannot impersonate another user's individual account to easily check to see if they have the correct content visibile in their permission level. Original file names can't be renamed in the software without uploading a new version with the correct name. After migration, our team has a large number of newly identified duplicates that we need to check on and review. Review collected by and hosted on G2.com.

I was incredibly impressed with the onboarding process from Bynder - certainly the best of any onboarding experience I have had. Our onboarding team (Ben and Nicole) were awesome - they managed to cover everything and answer all of the many questions we had, even though we definitely threw them some curveballs! The end result is that I've found Bynder very easy to use, even though I'm not a user who's been historically familiar with using enterprise DAMs. I've been impressed by how many problems we can solve with Bynder, and am looking forward to implementing those solutions and streamlining some of our thornier processes. Review collected by and hosted on G2.com.

Because it can do so many things, it's tempting to try to do more than the use case requires. I do think that the only negative of the onboarding process was that, in their enthusiasm to share all of Bynder's cool features, the team sometimes would reach to find problems that didn't really seem to exist for our team. Without thoughtful administration, I think Bynder could turn into an overcomplicated monster that hinders its team more than helps. Review collected by and hosted on G2.com.

We use Bynder as our main DAM. Bynder is slowly becoming the source of truth for all thighs assets company wide. This year we went through a major taxonomy refresh and improved our filtering system. What I really like about Bynder is the ease of finding assets when you have a good filtering system in place. The results get smaller and smaller with the more filters one selects; and with just a few clicks, one can get to the assets they were looking for. Also, our success managers and onboarding team were always hands on, and anytime something had to be changed or wasn't quite the way we wanted, they managed to find a solution for the problem. Overall, I'm really satisfied with Bynder. And compared to a couple of years back when I first started using it, I can definitely see that there has been a big improvement to the platform. Review collected by and hosted on G2.com.

When we ask for some specific changes that we would like to implement, sometimes these updates aren't possible to be excuted from Bynder's side. And this can be quite frustrating as this could be game changer for our specific business.

I think it would be great if Bynder gave the option to work with engineers directly to implement these changes. Since I believe other customers would likely benefit from them as well. Review collected by and hosted on G2.com.

Our company has had experience with multiple digital asset management (DAM) systems over the years, but switching to Bynder has been a game-changer. The implementation team was fantastic, ensuring a smooth transition and addressing any concerns we had promptly and efficiently.

Bynder’s product itself is fantastic. It provides an incredibly user-friendly platform that makes managing a large volume of digital assets a breeze. We’ve been particularly impressed with the AI image search and natural language search features—these innovative tools have been widely adopted by our end users, significantly improving their workflow and efficiency.

The Bynder team also does an excellent job of regularly releasing new features and updates, ensuring that we are always benefiting from the latest advancements. Overall, we couldn't be happier with our decision to switch to Bynder. It has truly transformed our digital asset management processes for the better. Review collected by and hosted on G2.com.

Some of the areas such as Bynder Studio need to be enhanced a little more than they exist today, but we're confident that the team is aware of our requirements and actively thinking about them on their roadmap. Review collected by and hosted on G2.com.