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Buzz Medical Messenger Reviews & Product Details

Soham S.
SS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Buzz Medical Messenger?

The best about Buzz Medical Messenger is Explore Nearby. We can explore the hospitals and physicians in one click. I can communicate with my colleagues securely. Audio and video calling quality are very good. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I don't have any dislikes as of now for buzz Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

There are many features given only on one platform. Buzz is loaded with features, and I highly recommend it. May upgrade to premium later, but the free version is also best for now. Review collected by and hosted on G2.com.

Buzz Medical Messenger Overview

What is Buzz Medical Messenger?

Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. ** Proof Points - Enhanced Patient Satisfaction & Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. ** Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. ** Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. ** Perfect EHR Companion Unique to Buzz is its effective bi-directional integration with EHR software such as PointClickCare®. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software for free, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz.

Buzz Medical Messenger Details
Product Website
Languages Supported
English, Portuguese, Spanish
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Product Description

Buzz is a free, intuitive & HIPAA-compliant platform for every healthcare provider. Every care provider needs to communicate with others securely and privately across the care continuum. Buzz fits seamlessly in the daily workflow of communication, collaboration, and documentation sharing needs, including patient-related or other administrative information in real-time. Buzz combines the power of Slack, Zoom, DocuSign, WhatsApp, and Skyscape Clinical Library in a simple platform for Mobile & Web platforms.

How do you position yourself against your competitors?

Discover the Buzz Advantage!

Choose Buzz for unmatched all in one care coordination HIPAA secure clinical communicants platform. Our 24x7 in-product support and dedicated concierge team redefine reliability. Dive in with our risk-free 3-month pilot, complete with seamless onboarding. Say goodbye to long-term contracts and hidden fees. Our transparent package includes phone, fax, video, telehealth, and document-sharing functionalities. With no message or group expiration, enjoy unlimited collaboration. Our edge? Many of our most satisfied clients transitioned from competitor platforms, recognizing Buzz's superior offerings. Experience healthcare communication at its best—experience Buzz.


Seller Details
Company Website
Year Founded
1993
HQ Location
Marlborough, MASSACHUSETTS
Twitter
@skyscapeinc
1,876 Twitter followers
LinkedIn® Page
www.linkedin.com
122 employees on LinkedIn®
Description

Skyscape® is a leading provider of mobile platforms for medical professionals, trusted by more than one million healthcare professionals worldwide. Skyscape’s secure medical messenger Buzz offers HIPAA-secure communication and telehealth with no downloads required from the patient. It integrates all commonly used communication channels between HCPs including texts, dictation, private calls, audio, images, reports, and video sharing. Skyscape is a pioneer in the mobile medical health category with a first to launch the patented medical reference platform. It offers more than 400 trusted published resources in the Skyscape Medical Library - covering 30 medical specialties, enabling physicians, nurses, students, and other healthcare professionals to provide quality patient care, save time, and reduce costly medical errors. Skyscape is headquartered in Marlborough, MA.


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Overview Provided by:

Recent Buzz Medical Messenger Reviews

Chirag P.
CP
Chirag P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Buzz is excellent."
I like the security and the filter by category. In this feature, you can organize your conversations based on category. Also, you can assign the c...
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"An app full of features for HIPAA secured communications."
1. The communication, messaging and data sharing are all HIPAA compliant. 2. A person can have one-to-one and group communications. 3. Can view a...
Adesh D.
AD
Adesh D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Buzz - The Ultimate Communication Tool for Healthcare Teams"
I've been using Buzz Secure Medical Messenger for a while now, and it’s honestly one of the best communication tools for healthcare professionals. ...
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2 people requested security information

Buzz Medical Messenger Media

Buzz Medical Messenger Demo - Unified Communication with Care Team and Patients
Chat, Reports, Virtual Phone, Telehealth Video, Fax, Dictations, Audio, Secure inbox for Email and more in a single free, intuitive package.
Buzz Medical Messenger Demo - Make and Receive Phone calls with Virtual Phone and Organizational Caller IDs
Integrated calling (telephone & video) experience within the mobile and web apps, enables organizational conveniences and remote patient management easier. A provider-favorite feature for enhanced staff satisfaction. Automatic Fax routing, Secure bi-directional messaging with SMS, Emails.
Buzz Medical Messenger Demo - Patients/Family Interactions with BuzzFlow™
Scheduling, Call History/Logs - Provides a full support for Medicare ratings auditing purposes (Call History and Recording). Manage Intake, Referral forms, Consents and more within the platform (PDF, Office documents, Faxes with capabilities for signatures, annotations, filling information on th...
Buzz Medical Messenger Demo - AI-driven Knowledge Integration & Documentation with Lightning™ Plus
Solve one of the biggest headaches of handling paperwork. Find the trusted medical information in-context based on the conversation. Prompts and Presets for ChatGPT4 integration with capability to generate document templates. Enable intelligent location and geofencing features for the home heal...
Buzz Medical Messenger Demo - Powerful Native & Conversational EHR Integration
Connect to patient information bi-directionally, get information via bridged dashboard as well as conversationally. Push notes with the patient information exchange between the care team members.
Buzz Medical Messenger Demo - In-Context & Real-Time 24x7 Support
Support is the best differentiator for Skyscape & Buzz. Intuitive platform needs little help in general. From the initial onboarding to instant Concierge support, Skyscape's multidisciplinary team is ready to keep you going.

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81 out of 82 Total Reviews for Buzz Medical Messenger

4.9 out of 5
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Buzz Medical Messenger Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Buzz Medical MessengerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Shefali P.
SP
Vice President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Buzz Medical Messenger?

What I like best is the collaboration feature, instant communication as well as integrated phone/video/fax/email. Now Buzz has feature where I can check the messages sent to me in a group. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I haven't come across anything such as of now. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

With the collaboration feature, I can share the document with my colleague and get the feedback or edits if required. This way I do not have to worry whether I sent the latest document or not. The instant communication as well as integrated phone/video/fax/email saves a lot of time as I do not have to install individual apps for these functions.

Also, with search functionality for finding messages sent to me specifically in the group, makes my search easier. I don't have to scroll pages to find the messages. Review collected by and hosted on G2.com.

PS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about Buzz Medical Messenger?

Buzz's smart shortcut function is what I enjoy the most. Buzz offers every significant function I'll ever need in one location. There is another choice, which I tend to use. Predefine Sending messages in a way that takes into account the circumstances I'm in and eliminates the need for me to compose any messages is helpful since I can reach the appropriate individual. I am able to quickly tag any individual or group for direct communication. I am using this for the last 2 years and over that period, the developer team has added new shortcuts which make my life easier. You don't have to remember the key sequence for any action. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Buzz has a tonne of features that I haven't yet discovered. There is nothing to dislike about buzz, insofar as that is possible. I frequently receive updates. That's why I'm impressed and I'll jump to use it. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz allows me to communicate with coworkers in a HIPAA-compliant manner. I am satisfied that I can share clinical information securely (if applicable) under the best possible conditions as privacy and confidentiality are considered. Sharing my records in a secure setting is crucial to me. I can sign consent forms and a lot more thanks to Buzz. They also added the receiving the fax from Buzz app which is very convenient as I don't have to buy Fax machine. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

We're pleased to note that Buzz serves you well for the secure communication. There are many group related features that make it unique to assign secure communication to channels like email, phone, location and automatic monitoring and scheduling activity that is useful. We recently added Lightning Plus feature to simplify your tedious tasks as well. Support team is always ready and on standby to help with any questions or suggestions. Thank you once again for taking time to review your personal experience.

See how Buzz Medical Messenger improved
Chirag P.
CP
Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Buzz Medical Messenger?

I like the security and the filter by category. In this feature, you can organize your conversations based on category. Also, you can assign the category and create a new category from the user/group Profile.

I'm finding the automatic sharing of past messages with new conversation participants to be very helpful. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

My experience with Buzz has been limited to a selection of its features. However, I have found the features I've utilized to be effective. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

I value the security of my communications and the convenience of managing all my documents—receiving, signing, and exchanging—in one place. This all-in-one solution is a major time-saver. Review collected by and hosted on G2.com.

Adesh D.
AD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Buzz Medical Messenger?

I've been using Buzz Secure Medical Messenger for a while now, and it’s honestly one of the best communication tools for healthcare professionals. If you're looking for a HIPAA-secure way to collaborate with your team, consult with other providers, and even communicate with patients—all in one place—Buzz has you covered.

Privacy is a big concern in healthcare, and Buzz keeps everything secure. Every message, call, and document is protected, so patient information stays private. I also love that I can call patients without sharing my personal number! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Honestly, there’s nothing to dislike about Buzz Secure Medical Messenger! It’s secure, and easy to use, making communication in healthcare stress-free. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

The Buzz Video feature is a game-changer. Patients don’t need to download an app—they just click a link and join the call. That makes scheduling and conducting virtual visits super convenient, especially for elderly patients who may not be tech-savvy.

Also features like priority messages, read receipts, and ‘Nudge’ reminders help ensure urgent information gets seen and acted upon quickly. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your thoughtful review and for recognizing Buzz as the ultimate communication tool for healthcare teams! We’re thrilled that Buzz is fulfilling its promise by helping you securely collaborate with your team, consult with providers, and connect with patients—all in one place.

Protecting privacy is at the heart of everything we do, so it’s great to hear that Buzz’s HIPAA-compliant messaging, calls, and document sharing are giving you peace of mind. The ability to call patients without sharing your personal number is just one of the ways we’re making healthcare communication secure and seamless.

We also love that Buzz Video is making virtual visits more accessible, especially for elderly patients. The convenience of a simple click-to-join telehealth session means better patient engagement with fewer barriers. And features like priority messages, read receipts, and Nudge reminders ensure that critical information gets the attention it deserves—when it matters most.

We’re always innovating to improve workflows and efficiency, and your feedback reinforces the impact Buzz is making. Thank you for being part of the Buzz community—we appreciate your trust and support!

Ken T.
KT
Owner / President
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buzz Medical Messenger?

It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Our organization has not experienced any major downsides. If anything, there are features BUZZ has that we need to explore using more in our operation. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Our organization uses Buzz to ensure we are communicating about our clients/patients in a secure, compliant fashion. I always have it open on my desktop and always have it open on my mobile device. Prior to Buzz, we were texting in code and having to make phone calls for basic communication. Now we simply use Buzz! Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're glad to hear that it's working well for your organization and providing a secure communication platform for your business. We appreciate your feedback and are here to support you as you explore more features.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Buzz Medical Messenger?

1. The communication, messaging and data sharing are all HIPAA compliant.

2. A person can have one-to-one and group communications.

3. Can view and edit documents.

4. Can find the nearby health care centres through the app itself. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

So many features are present in one place for the ease of communication, sharing and editing the data, that one could hardly avoid to use it. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

I can sign consent forms, share any clinical information securely, communicate with other people, find nearby health care centres. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your kind review and for recognizing Buzz as a feature-rich platform for HIPAA-secure communication and collaboration! We’re thrilled that Buzz’s messaging, document editing, and seamless data sharing are helping streamline your workflows.

Our goal has always been to enhance productivity while ensuring security, and it’s great to see that features like consent form signing, group communication, and even locating nearby healthcare centers are making a difference in your day-to-day use.

Buzz is also evolving with AI-powered integrations, enabling smarter workflows by automating tasks, improving efficiency, and ensuring that you have quick access to critical information when you need it. Whether it’s AI-assisted document handling, intelligent search, or workflow automation, we’re committed to making Buzz a productivity powerhouse for healthcare professionals.

We truly appreciate your feedback and look forward to continuing to innovate and enhance Buzz for you and the entire healthcare community. Thanks for being a valued part of the Buzz family!

Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Buzz Medical Messenger?

As a nurse in a fast-paced hospital setting, using the Buzz medical messenger app has been a real game-changer. Communication with coworkers is significantly faster and more efficient—no more tracking people down in person or waiting on responses through traditional methods. With Buzz, I can instantly reach out to my team and collaborate on patient care in real-time, which has helped streamline our workflow and improve patient outcomes. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I can't think of anything that I dislike about buzz. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Having quick access to a wealth of resources and information on prescribed medications is incredibly helpful. If I need to check medication dosages or interactions, I can get answers within seconds. This not only saves time but also allows me to focus more on my patients instead of spending valuable time researching. The integration of technology into daily practice through Buzz has made a tangible difference in the quality and speed of care we’re able to provide. Highly recommend it to anyone in healthcare looking to improve team communication and efficiency. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for sharing your experience with Buzz! We’re delighted to hear that Buzz has made a difference in your fast-paced hospital setting. Streamlining communication and supporting real-time collaboration are exactly what we aim to achieve, so it’s wonderful to know Buzz is helping you connect with your team quickly and efficiently.

We’re also excited for you to explore Buzz’s access to trusted nursing content from Skyscape, with AI integration that brings gold-standard information from leading publishers right to your fingertips. This feature is designed to support you in making quick, informed, and evidence-based decisions when it matters most. Thanks again for being a valued member of the Buzz community! Combined with our EHR integration, you can be more productive, enhance patient satisfaction and outcomes. As always, feel free to reach out to our Buzz Concierge group set up for our organization for a training.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Buzz Medical Messenger?

I was introduced to Buzz since its early days. As a doctor, I’ve seen firsthand how fellows and residents sending texts can create potential HIPAA risks. That’s why I appreciate Buzz so much—it provides a secure way to communicate without worrying about compliance issues. One of the biggest benefits has been discovering the ability to invite other providers, making collaboration seamless. Sending Buzz video requests to patients and including family members when working remotely has also been incredibly helpful. For physicians they also allow us to get the Buzz phone with a unique number to enable us to give to patients while being on call to avoid having give my cell phone number. Finally, when our providers need help, the Buzz Concierge is always quick to respond, making the service truly stand out. Overall - Buzz has been efficient and secure. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing to dislike, the multitude of features could be daunting but they have come up with a simple interface for the newcomers. I have transitioned to the advanced mode by now to use the AI Lightning features as well as integration with EPIC. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

it eliminates the risk of HIPAA violations from texting on personal phones by offering a secure, compliant platform for communication. It’s streamlined how we collaborate, especially when involving multiple providers, and has made remote consultations with Buzz video requests effortless. The ability to quickly share patient information and securely invite other providers enhances coordination and saves time, allowing us to focus more on patient care. Also support is swift given that we are not technologists and work in the fast moving healthcare setting. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you so much for sharing your experience with Buzz! It’s incredibly rewarding to hear how Buzz has been useful in addressing HIPAA compliance, secure patient communication, and collaboration for you and your team. We’re thrilled to see that features like the Buzz video requests and the unique Buzz phone number for physicians have been valuable for you.

We understand that navigating an app with advanced capabilities can feel overwhelming, especially in a fast-paced healthcare environment. That’s why we’re committed to simplifying the user experience and ensuring quick support through our Buzz Concierge service. It’s great to note that you’re making use of the AI Lightning features and EPIC integration—both designed to streamline workflows even further.

Thank you again for being a part of Buzz since the early days. Your feedback drives our continued innovation and improvement, and we’re honored to support your work in providing excellent patient care! Please feel free to look through the knowledge base and updates for new features.

See how Buzz Medical Messenger improved
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Buzz Medical Messenger?

I can put medical history in chat without blanking name or other personal information. Also I like the feature of caller id calling and marking message as urgent that plays a sound for recipient so that they can take action promptly Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing really but many features I learn often Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Secure personal communication which is great and also allows document editing and signing with secure audio and video calls Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you so much for sharing your experience with Buzz! HIPAA security is our top concern, and guarding PHI is yours; being able to properly reference a client's name in a conversation without worry allows you to care for your client properly. Custom Caller-ID is a customer favorite because it alleviates the "private or unknown or spam" on recipients' phones, allowing you to reach your clients in real-time vs. leaving a message and playing phone tag. We listen to our customers, and having the ability to mention or bring attention to a message with our STAT feature will ensure the issue is addressed quickly and efficiently.

We've packed Buzz with so many features; to learn more about how all its features can serve your team, please explore our FAQ and Knowledge Base sections on the website, which is updated with all the new enhancements at (https://buzz.skyscape.com) or feel free to reach out through the 1:1 Buzz support channel or the multi-disciplinary Buzz Concierge group.

AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Buzz Medical Messenger?

easy to use app and it could be used on the phone and the computor. You never miss a message and they are received quickly Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I can not say there is any thing we here at IMS HH/H dislike Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Solving all HIPAA Compliance information and easy to use Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you so much for sharing your experience with Buzz! Streamlining communication and supporting real-time collaboration is precisely what we aim to achieve, so it’s wonderful to know that Buzz is helping nurses and staff securely communicate and collaborate in a HIPAA-secure environment whether they are in the office or the field using a mobile device or tablet.

We've packed Buzz with so many features. We're happy to hear that you've found the search feature helpful in finding information within a chat group. To learn more about how all its features can serve your team, please explore our FAQ and Knowledge Base sections on the website, which is updated with all the new enhancements at (https://buzz.skyscape.com) or feel free to reach out through the 1:1 Buzz support channel or the multi-disciplinary Buzz Concierge group.