Bonterra Network for Good Reviews & Product Details - Page 7

We have used this guided fundraising for a year now and have more than doubled our donor base and donations. It has been easy to use and a great investment. Review collected by and hosted on G2.com.

We do not dislike anything, because we are able to work at our own pace and get support when needed. Review collected by and hosted on G2.com.

I appreciate the platform's emphasis on the donor (client) and its ability to monitor our interactions with them. The diverse communication options for reaching out to clients are advantageous, and I find it beneficial that clients have the autonomy to create their own profiles, reducing the likelihood of errors. Review collected by and hosted on G2.com.

I like the way it works so far. Not really a dislike, just a comment.

I would appreciate it if, after reviewing a record, the system could return to our previous location instead of toggling to the beginning. Although this is not a major concern. Additionally, when navigating through donors under the giving tab, it would be highly beneficial if we could easily view both their overall donation amount for the year and their current donation. This would eliminate the need to export sheets solely for the purpose of checking yearly donation amounts. Review collected by and hosted on G2.com.

The customer service support has been very easy to work with and helpful with all my requests/needs. Review collected by and hosted on G2.com.

Some of the reports are difficult to download. Review collected by and hosted on G2.com.

What I like about Network for Good is that this organization followed IHONORUSA from birth, when we had nothing to give for a donor management system. The webinars and training guided our organization and processed donations from day one. Review collected by and hosted on G2.com.

There are a couple of things I would incorporate. 1. is I would give a little more of a creative factor on the email template process. I use constant contact, and it allows backgrounds and other creative techniques to make the email stand out. Also, 2. when you get everything running at around 90%, I would like to have human interaction on some of my questions. Finally, I was looking for reports mode and could not find it. I would also add a YouTube like library for finding out how to do things and process data. Plus you question below does not give a full view of your clients. For example: I am User, Admin, writer, and Social media creator and I would like to use Network For Good email blast to reach my donors, supporters and volunteers. Review collected by and hosted on G2.com.

Our organization doesn't have a dedicated fundraising specialist or Development Director, so our admin and assistants appreciate the guided part and ease of implementation. We have an annual fundraising plan to follow and Bonterra's cues reinforce that we are doing it right, improves our frequency of use, or helps give us ideas for how we might expand or improve upon what we are doing to expand our reach or improve our final results. The onboarding and customer support have helped along the way. Review collected by and hosted on G2.com.

We are still getting used to the additional suite of features now available, and we have been happy to see improvements to auction functionality and better cross-information features between the CRM features and the auction functions. Review collected by and hosted on G2.com.

The platform is easy to use. I find the format uncluttered and direct, which makes it easy for our designated BOD members to utilize as well without a lot of training. I use Bonterra daily. The customer support has been very prompt and helpful. I use most of the features, I especially enjoy the ability to send emails to specific donor groups. I also found the coaching extremely helpful. Review collected by and hosted on G2.com.

We had a bit of a snag uploading our original data from LGL. The second try did the job, but I still occasionally find errors. It isn't a big deal, though, easy to fix. The only other downside is the cost, which is really just a bit too much for our small non-profit. We are continuing with Bonterra, though, because we will hopefully maximize our fundraising efforts easily with the platform. Review collected by and hosted on G2.com.

The fact that it is more than just donor management but also a complete fundraisign platform is the the most beneficial. It's like a 2 for 1! The fundraising guides and help articles are also beneficial. Review collected by and hosted on G2.com.

The auction function is a separate fee and the contact information is uploaded separately. While those that donate in-kind items for the auction are included in the data transfer, the value of the item is not and therefore we have to go in to every one and add the value to each one.

Also the cost is just at the threshold of being too high for smaller organizations. The value for all you get is good but takes some real convincing for those with the organizational purse strings. Review collected by and hosted on G2.com.

I appreciate the built in communication options and fundraising pages that link to our website. Technical support was quick, helpful and a positive experience. Review collected by and hosted on G2.com.

Data inport mapping can be complex and options for general purposes are limited. Review collected by and hosted on G2.com.

We are a small grassroots organization, and this system was the easiest for us to use after unsuccessfully using and failing other programs Review collected by and hosted on G2.com.

There is really not much I dislike about using Network for Good. Review collected by and hosted on G2.com.

The most helpful thing about Bonterra is that iit is easy to use and a true one stop shop that intergrated your website, donor database and communications. We are a small organization and having one systems for all these functions has saved us time and helped us increase our funds. Review collected by and hosted on G2.com.

I really don't have anything I do not like about the system. I am hopeful that Bonterra will continue to add AI functions, like donor follow up emails and more to the systems. Review collected by and hosted on G2.com.