Bonterra Network for Good Reviews & Product Details - Page 36

Network for Good was the product we used to first collect online donations. I liked that it was a charity in itself. I liked that it allowed for the donor to pay the processing fee. Review collected by and hosted on G2.com.

I disliked that it took a month or longer for our charity to receive the funds. I dislike that a donor has to create a login and password in order to make a donation. The transaction fee is a bit high compared to other competitors. Review collected by and hosted on G2.com.

They work hard at being responsive to non-profits especialy medium to smaller ones. While no system is going to be perfectly adaptable to every organization (not even custom systems fall short in some respect), they do try to make this work as much as possible for every possible situation that they can. The effort is commendable. Review collected by and hosted on G2.com.

The cost was just a bit more than our organization could come up with even if the software was successful in bringing in more funds. Our board couldn't envision the ROI as being successful for us. Review collected by and hosted on G2.com.

I find pulling reports and donation tracking to be very easy. Payment is timely on the 15th of each month. Fees are reasonable. Customer support is responsive. I also like their blog/webinars. Review collected by and hosted on G2.com.

I don't dislike anything, but I also don't use NFG as our main fundraising page. I mostly interact with them via facebook donations and corporation donations that use NFG, but my experience has been good. Review collected by and hosted on G2.com.

I LOVE their customer service and how user friendly the donor management and fundraising pages are! Review collected by and hosted on G2.com.

Honestly, I have not had any issues in my about 10 months of using Network for Good. I noticed duplicate payments once and I called and they fixed it right away. Review collected by and hosted on G2.com.

The resource library and live chat box makes the platform easy to navigate without any issues! Review collected by and hosted on G2.com.

No issues so far, although I am still relatively new to the system. Review collected by and hosted on G2.com.

It's a one and done tool that speaks nonprofit. CRM, donor management, peer-to-peer, events, eblast, online donations, and relevant, prompt technical support and resources all in one product that understands the needs of nonprofits. Review collected by and hosted on G2.com.

It's a little clunky to link individual contacts with the organization they represent. Also, somewhat cumbersome to enter records for two or more people in the same household in a way that avoids duplicate communications when mail merging for print or electronic communication, campaigns. Review collected by and hosted on G2.com.

The ease of the website as well as the availability of someone via chat if I have any questions regarding a task. I also love that letters and email blasts are easily saved for future use. Review collected by and hosted on G2.com.

The only thing I am not keen on is the removal of duplicates. The system is great about identifying them, but the process is a bit time consuming to go through all of them after an import of contacts. Review collected by and hosted on G2.com.

We switched to Network for Good because we needed to integrate our donor management and fundraising efforts into one place. The platform has been extremely easy to use and we are starting to feel more organized and efficient. The staff is extremely helpful and supportive! Review collected by and hosted on G2.com.

So far, we are very satisfied with the service. Review collected by and hosted on G2.com.

The fact that it is interconnected and things are linked so it saves work and making typing mistakes. Review collected by and hosted on G2.com.

It links some things automatically that should not be linked. Users should be able to make the "linking" decisions. Review collected by and hosted on G2.com.

Easily recording donations and sending receipts Review collected by and hosted on G2.com.

Event and campaign pages. It is frustrating not being able to add specific fields to our form to collect specific data. Also would like more flexibility when creating campaign pages (ie, color schemes and pictures). Review collected by and hosted on G2.com.