Bitly Reviews (922)

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Reviews

Bitly Reviews (922)

View 2 Video Reviews
4.5
922 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Bitly for its ease of use and powerful tracking features, which streamline link shortening and management. The platform's ability to create custom links and QR codes enhances branding and user engagement, making it a valuable tool for marketing efforts. However, some users note that the pricing for advanced features can be high.

Pros & Cons

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Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Short, readable, branded URLs made really easy"
4.5/5
What do you like best about Bitly?

Having a branded, shortened URL helps ensure trust with our patrons.

It's simple to create a vanity URL to make it easy for patrons to use/remember. And if something changes, it's quite easy to redirect.

The API was easy to use and has let us create a simple utility for everyone on the marketing team to create QR codes which track usage, can be redirected, etc. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

It's nit picky, but with so many shortened urls, the ability to search to find one based on where it's directing people could be a little more helpful. Review collected by and hosted on G2.com.

Tiffani W.
TW
Tiffani W.
Founder & CEO
Small-Business (50 or fewer emp.)
"Effortless Link Management and Customization"
5/5
What do you like best about Bitly?

I love using Bitly for creating short weblinks, QR codes, and link redirecting. It makes our social media and printed materials look more appealing with memorable weblinks. Creating professional, custom QR codes with our logo and color schemes that look appealing is a big plus. I also enjoy the analytics Bitly provides. Bitly is easy to use and delivers an immediate difference. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

None. Review collected by and hosted on G2.com.

PP
Pratik P.
Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Much more than a link shortener! More like I use it!"
4.5/5
What do you like best about Bitly?

Many people just think that Bitly is just a link shortening tool as a simple service to make links shorter. But over time, and as digital strategies have become more sophisticated, I realized that their true potential lies in analytics. For me, that’s the most valuable thing. Every time I create a link, I can see how many people clicked, where they came from and what devices they used. This is key. For example, if I launch an Instagram campaign and use a specific link, I can know if it works better for me than another Facebook campaign. This ability to measure the performance of each link is a radical change to optimize our marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

The retention of historical data is a real problem as it has limits according to the plan, but the truth is that for my daily use I never felt like I was missing something really important. Review collected by and hosted on G2.com.

Laura C.
LC
Laura C.
Influencer Marketing and Social Media Manager
Mid-Market (51-1000 emp.)
"Fast Short URLs with Great Tracking and App Integrations"
5/5
What do you like best about Bitly?

I love being able to easily and quickly create short URLs for our social media campaigns. I also use it to help track influencer performance with assigned short links for each influencer. Lastly, I love how it integrates into Google's Campaign URL Builder and other apps. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I would love to have an unlimited plan but we are on a budget for it. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy Vanity URLs and Accurate Click Tracking for Better Social Analytics"
4.5/5
What do you like best about Bitly?

We can create vanity URLs without having to go through our domain server. It also helps us track link clicks more accurately, which improves our social media analytics. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I wish we could add additional two-factor authentication methods. We don’t always have access to the device that receives SMS, so I’d prefer an email-based option or a code generator as an alternative. Review collected by and hosted on G2.com.

"Fast and Efficient Solution for Automotive Advertising"
5/5
What do you like best about Bitly?

I like how fast you can work with Bitly. Normally, we have a lot of requests for graphic designs, and with Bitly, it takes not even a minute. It's very, very quick. It's also valuable for the team because we don't really have much time to spend using a tool. Bitly is so quick that we don't mind using it every day. Setting it up is very, very simple. All you do is log in, and we have logins for everyone, and it works. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

nothing Review collected by and hosted on G2.com.

Amit  S.
AS
Amit S.
Product Manager
Enterprise (> 1000 emp.)
"A simplified tool to create the short link of long url's"
5/5
What do you like best about Bitly?

It's very easy and simple tool to access, just copy the long url and past it on the website and submit & in a matter of few seconds it will generate a short url.

also it has the feature of tracking the clicks and traffic on that short url, that help us to track the campaign performance. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Nothing to dislike about it. it's very useful tool. Review collected by and hosted on G2.com.

Hayley E.
HE
Hayley E.
Senior Recruiter
Mid-Market (51-1000 emp.)
"Quick and Easy Link Shortening with Bitly"
4/5
What do you like best about Bitly?

I use bitly to shorten links and it’s such a quick and easy process! Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Wish there were more free options per month. Review collected by and hosted on G2.com.

Philippe C.
PC
Philippe C.
Ebusiness Advisor
Internet
Mid-Market (51-1000 emp.)
"Easy to Use with Tracking & Reporting Tools"
5/5
What do you like best about Bitly?

Easy to use, with multiple tools available for tracking and reporting. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I suspect that tracking might be wrong sometimes or that it doesn't discard bots clicks. we have different results on our UTM in GA4 vs reporting activites within bitly Review collected by and hosted on G2.com.

KB
Kaitlyn B.
Senior Social Media Manager
Mid-Market (51-1000 emp.)
"Bitly is really easy to use for link tracking"
4/5
What do you like best about Bitly?

I find Bitly very easy to use. I appreciate that the platform is very simple and the initial setup was very easy. I particularly like using the UTMs for tracking, and I enjoy being able to create my own custom link names. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I wish I could organize my links into different folders so they're easy to organize and find. Sometimes Bitly tells me that I can't use a certain back-half because it's already been used, but it hasn't been used before. Review collected by and hosted on G2.com.