BigCommerce Reviews & Product Details - Page 8

It's very good for small retail business who want to jump in online business. Security, payment & checkout process are very smooth and easy. Review collected by and hosted on G2.com.

Checkout customisation and custom development. Review collected by and hosted on G2.com.

you can find items, orders, add costumers, place orders. Review collected by and hosted on G2.com.

hard to erase an added costumer by error Review collected by and hosted on G2.com.

Pompt response to question & problems. Very informed. Review collected by and hosted on G2.com.

Changing the passwords too often. Change password only two times per year. Review collected by and hosted on G2.com.

It does everything we need it to do and more! Review collected by and hosted on G2.com.

Getting in contact with customer service can be tricky Review collected by and hosted on G2.com.

Integrations are simple and ease of use. Review collected by and hosted on G2.com.

lacking good help from the support when its needed quickly. if you can wait its good. Review collected by and hosted on G2.com.

For a small company, it handles most of our needs in one package. Inventory, sales, analytics, and so much more. Review collected by and hosted on G2.com.

If you have a lot of SKU's pick lists can be tough as you don't have the ability to sort by location. Review collected by and hosted on G2.com.

BigCommerce stands out from Shopify by not charging platform fees or commissions on any plan. Additionally, BigCommerce offers a range of in-built, user-centric features at no additional cost, preventing prices from quickly escalating. With smooth multi-channel integration, BigCommerce is a natural choice for businesses selling across marketplaces or social media. Furthermore, BigCommerce provides strong SEO support, enabling organic growth and improving search engine rankings. Review collected by and hosted on G2.com.

Our users have reported difficulties in locating and understanding certain features during the setup process. BigCommerce is not a quick and easy solution for ecommerce, but it can be manageable with some patience and investment of time. Additionally, the revenue-led billing structure may not be suitable for stores with tight profit margins, potentially placing them at a disadvantage. Review collected by and hosted on G2.com.

BigCommerce has many of the features that you'd expect from a professional ecommerce shopping cart system, including SEO tools, multiple product images, the ability to add navigation and search to products, easy categorization, and lots of add-ons. Review collected by and hosted on G2.com.

Status codes can't be customized to your specific business. Blogging system is very limited. When our sales went up, our pricing jumped up without warning and was not negotiable. BigCommerce is not good for businesses with slim margins. Review collected by and hosted on G2.com.

Our Customer Success Manager is amazing! Very helpful and informative of how our site is performing and new features. Review collected by and hosted on G2.com.

At the time we onboarded, there weren't many B2B options and not enough attribute filters for our products. We used 3rd parties to customize and fill in the gaps we needed. Review collected by and hosted on G2.com.

Many features work right out of the box. Very fast. Review collected by and hosted on G2.com.

The CRM is not very robust or customizable. If you are a sizable company then you should be connected to a third party ERP or CRM. Review collected by and hosted on G2.com.