BigCommerce Pricing Overview
BigCommerce at a glance
Included on all plans:
- Unlimited products, staff accounts, storage & bandwidth
- Product ratings & reviews
- Built-in Promotions & Discount rules
- 24/7 live chat & customer support
- Shipping label discounts
| Name | Price | Features |
|---|---|---|
| Standard | $29.95/ per month | Everything you need to start selling online
|
| Plus | $79.95/ per month | Grow your online business with marketing tools proven to increase conversion
|
| Pro | 299.95/ per month | Scale your growing business with a comprehensive set of features
|
| Enterprise | Custom | Power your team's success with the best full-service open platform
|
BigCommerce pricing & plans
BigCommerce Pricing Reviews
Running a business and an online store is much less stressful using Bigcommerce, I have used Volusion and Shopify, and the most valued service that Bigcommerce offers that is next to none in comparison is the ability to reach out to their qualified tech support team for assistance whenever I am snagged by an issue I found or created. Having live tech support just a phone call away is very comforting on a busy day when you don't always have time to search for the correct documentation to help you solve a problem. Our customers also benefit from this service as it reduces the chance of downtime and errors during their shopping experience with us.
I enjoy the shared variants that allow us to reduce product listing data and ease of updating any changes to the function of how the variants are displayed and the ability to create custom rules for a specific variant such as price difference when selected. Review collected by and hosted on G2.com.
Some of the backend functions like not being able to tag customers with a visual color-coded rating system to easily identify customers by their known customer service history - Good Egg Bad Egg. There are a few other things but they are small in the scheme of what makes Bigcommerce our preferred e-commerce platform. Review collected by and hosted on G2.com.
Easy to set up and list products for ecommerce retail. Doesn't require any technical knowledge. Review collected by and hosted on G2.com.
If you have physical locations, please read this so you do not end up in the same situation as ours. You absolutely should NOT integrate BigCommerce with a POS. Why? Because BC will consider all your B&M sales as ecommerce sales and you will get hit with an absolutely insane monthly/annual subscription fee. They refuse to distinguish between ecomm sales and B&M sales. This will make it virtually impossible to keep track of inventory between the store(s) and your ecommerce platform, which makes it useless for any ecomm+B&M retailer.
If B&M makes up any significant percentage of your revenue, look elsewhere for your ecomm platform. They claim they don't take a percentage of your sales, but their pricing structure is tiered based on sales volume, so it's just an end run around percentage-based sales.
Also, there are a limited number of plugins so you are unable to easily customize with advanced features. Want advanced shipping options? Well, either pay for a very expensive plugin, or you're out of luck.
You're stuck with whatever BigCommerce decides to develop, especially on the back end. Limited storefront design options available and product variation listings are pretty severly limited as to what you can do. This is all done on purpose to make it easy for non-technical people to use their platform. Review collected by and hosted on G2.com.
